Hi
I posted re: Abracadabra in 'ask the Meister'.
I feel the post now also belongs in here.
'I deposited $100 (not for any bonus) - played BJ a few sessions and cashed out about $250 up. But that was back in Sept, since when I have faxed numerous documents, sent many e-mails and even phoned CS - but still no payout nor agreement to do so.
Abracadabra have just paid up my winnings, less $10 (presumably some sort of charge for processing the cheque! - I'm in no position to argue, am I?).
It has taken from 26th Sept until now, a long list of e-mails, several phone calls and a number of live help sessions (via the web site of Grand Online - part of the same group it would seem) to finally see this through.
On the basis that Abracadabra casino is inextricably linked to Grand Online, Golden Palace, Aspinalls (where I have had a similar problem with lack of replies to e-mails etc), Flamingo & Goldnugget casino's, I would personally think twice before depositing with any of them.
Best of luck to all.
I posted re: Abracadabra in 'ask the Meister'.
I feel the post now also belongs in here.
'I deposited $100 (not for any bonus) - played BJ a few sessions and cashed out about $250 up. But that was back in Sept, since when I have faxed numerous documents, sent many e-mails and even phoned CS - but still no payout nor agreement to do so.
Abracadabra have just paid up my winnings, less $10 (presumably some sort of charge for processing the cheque! - I'm in no position to argue, am I?).
It has taken from 26th Sept until now, a long list of e-mails, several phone calls and a number of live help sessions (via the web site of Grand Online - part of the same group it would seem) to finally see this through.
On the basis that Abracadabra casino is inextricably linked to Grand Online, Golden Palace, Aspinalls (where I have had a similar problem with lack of replies to e-mails etc), Flamingo & Goldnugget casino's, I would personally think twice before depositing with any of them.
Best of luck to all.