Funny....i have offered to deposit with my MB account so that they could pay me to my MB but instead they refuse and i'm waiting nearly 2 months for my first withdrawal. After that i have another 19 to be sent so i don't understand why Rushmore wouldn't want to go MB. There has to be a real problem!!!!
I have not played there and have made it clear to them that i will not deposit until they pay me, and players should be aware!!!!
It could be the amount they would have to pay you via MB. Having conceded the point, they could no longer use their current excuse. Payment of your first couple of withdrawals followed by a stall will be the "smoking gun" evidence of a cashflow problem they don't want to have to admit, else they would have to claim a sudden "technical issue" with making payment via MB, which would be easy to disprove by asking Moneybookers.
I know what is REALLY going on when casinos can't pay via ewallet due to a complaint I once brought to eCogra regarding the persistent "denied" I kept getting reflected on my Neteller statement when an accredited casino tried paying my withdrawals. Over 9 months the casino would admit nothing, and Neteller refused to comment other than to state "we never deny such a transaction, it's the merchant". I didn't believe either, since it would mean that the casino paid me, then immediately blocked the transaction (or even reversed it). eCogra finally revealed to me what was REALLY going on. It turned out BOTH parties were lying. The transaction failed simply because the casino's merchant account was underfunded at the time the transaction was posted, so it was shown as "denied" by Neteller. Neteller HAD denied the transaction because they do not offer credit to merchants. The casino lied because they said there was no problem their end, and it had to be Neteller.
What I believe happens now is that when operators know their merchant accounts are underfunded, and they can't fund them, they simply stall with BS excuses in order to buy time. There are two ways to fund a merchant account. One (the cheapest) is to simply wait until new deposits via the same method build up enough to cover the queued withdrawals. The other is to transfer money from their company bank account to the merchant account in shortfall. This costs them in fees, and is not instant (takes a couple of days). It can also lead to another payment method becoming short of funds, requiring a further juggling of funds and further fees.
This approach assumes they have some spare money unallocated to player withdrawals through specific methods, if not, they are simply moving the problem around.
Neteller and Moneybookers will not tell a player whether this is a case when a payment fails to arrive, citing "data protection" as a reason they cannot say whether the merchant account can cover the withdrawal.
At the time, eCogra asked Neteller to contact me and explain their side, but Neteller refused eCogra's request, and I was never contacted, so I only have the story from eCogra. The casino did at least admit this was a true representation of what had been happening for 9 months, and in doing so implied they had never really "investigated" a damn thing, but had simply tried to fix each occurrance as I complained about it. They also had to admit that no-one was tasked with verifying that withdrawals had been paid to players successfully, as the failure/success codes HAD been sent back to them by Neteller, but nobody had ever looked at them assuming that once requested, payments were always successful.
With this in mind, it is likely that smaller withdrawals will be paid ahead of larger ones, and that more flexibilty will be used to clear them out of the queue to minimise the number of players reporting delays.
Glumbi had only $800, and this was a small enough amount that it could be paid quickly, and possibly jump the queue over yours.
For a couple of years Rushmore have resorted to this juggling and stalling tactic, and trotting out the worn excuse of "processor problems" even when the US market is not involved. It may work with US players who accept that it is tricky paying them, but it just doesn't wash when it comes to paying a non-US player through an eWallet. If the money is there in the merchant account, and the eWallet is up and running, transfer is instant once the request is received from the merchant's side.
Although they have juggled for a couple of years, they may one day drop all the balls, and leave some players unpaid.
