I've deposit in 888.com in 2007, and used their 200USD first deposit bonus to pay only blackjack, not try other game yet.and i won about 200USD, Only two days later i received the letter shows below. I even do not attempt trying to cash out, they block my account and took my winning. 888.com use they name 888 to target on chinese market. because chinese think the 888 is lucky, and because most of them do not speak english. if they receive the same treatment as i did. they do not know where to complain and most of them would have to take it.
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Dear XXX(sorry i hide my chinese name),
This is Jason S. from the Operations Department at Cassava (Gibraltar)
Ltd. Cassava (Gibraltar) Ltd operates "Casino-on-Net".
This Email is to inform you of the blocking of your account owned and
operated by 888.com.
Routine checks of your account revealed that your are attempting to
abuse our 1st deposit bonus scheme.
In the event that the Company believes a user is abusing or attempting
to abuse a bonus or other promotion, or is likely to benefit through
abuse or lack of good faith from a gaming policy adopted by the Company,
then the Company may, at its sole discretion, deny, withhold or withdraw
from any user any bonus or promotion, or rescind any policy with respect
to that user, either temporarily or permanently, or terminate that
user's access to the Service and/or block that user's account.
Therefore, as per our Terms and Conditions, we have permanently blocked
your accounts with our sites.
Please refrain from opening any new accounts with our sites, as any
deposits made on new accounts will not be refunded, and any cashout
requests made will not be honoured.
Regards,
Jason S.
Operations Department
Cassava (Gibraltar) Ltd.
operations@cassava.net
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Dear XXX(sorry i hide my chinese name),
This is Jason S. from the Operations Department at Cassava (Gibraltar)
Ltd. Cassava (Gibraltar) Ltd operates "Casino-on-Net".
This Email is to inform you of the blocking of your account owned and
operated by 888.com.
Routine checks of your account revealed that your are attempting to
abuse our 1st deposit bonus scheme.
In the event that the Company believes a user is abusing or attempting
to abuse a bonus or other promotion, or is likely to benefit through
abuse or lack of good faith from a gaming policy adopted by the Company,
then the Company may, at its sole discretion, deny, withhold or withdraw
from any user any bonus or promotion, or rescind any policy with respect
to that user, either temporarily or permanently, or terminate that
user's access to the Service and/or block that user's account.
Therefore, as per our Terms and Conditions, we have permanently blocked
your accounts with our sites.
Please refrain from opening any new accounts with our sites, as any
deposits made on new accounts will not be refunded, and any cashout
requests made will not be honoured.
Regards,
Jason S.
Operations Department
Cassava (Gibraltar) Ltd.
operations@cassava.net
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