3Dice Casino - Confiscation of 40 Euro for playing too little

[kmay87]

You can add a rule like: "We reserve the right to charge the player with a processing fee if the player have rolled over his deposit less then n-times."
So you are not forced to apply this rule on every player, but the player who deposits at your casino is knowing the risks if he don't plan to wager the required amount.

I think as Enzo already said, there is no need for this term. The majority of players wouldn't have done this, irrespective of why you might have chosen to, and if this was included, exactly as Enzo said again, it would hurt the wrong people.

I've had times before where I made a large ish deposit, hit a big win very early on, and then withdrawing staight away. Now if there was a rule telling me I had to play this through x times (which would be annoying to start with, because I personally only expect WR when I take a bonus) then suddenly the win wouldn't seem so good, and I would probably get cynical and think casinos are doing whatever they can to stop us from winning.

You made a mistake, Enzo has been quite fair in this matter, so learn from it. That's what I'd say.

 

[BingoT]

A lesson has been learned here.
1) Make the min deposit at the casino.
2) In this case just play what you would lose in the transaction fee
3) Your lucky 3D don't charge you the full amount for your craziness behavior.
4) I Wish you the very best.

 

[chuchu59]

I am pretty sure that Enzo doesnt enforce this rule unless something is clearly wrong. When I opened an account at 3 Dice, I deposited $25 (I think) but was unable to see the slot graphics. So I played a couple of dollars on Baccarat and Paigow which were also blurred but I still managed to figure the cards out and then proceeded to withdraw $27. Okay, red flags were raised but when I explained this to Enzo, I received my money almost immediately.

Time to call it quits pal.

 

[3Dice]

I have already told that this is not the case:

Again, the evidence clearly shows that your deposit is not from your moneybookers balance but from a third party funding method (cc, bankaccount, any other methods moneybookers offers locally). If you would use that method to deposit to your moneybookers account without 'going through 3Dice' you would be charged the fee that you want us to pay.

You can add a rule like: "We reserve the right to charge the player with a processing fee if the player have rolled over his deposit less then n-times."
So you are not forced to apply this rule on every player, but the player who deposits at your casino is knowing the risks if he don't plan to wager the required amount.

Why would I want to change a rule that is correct and that I do apply for one that does not reflect the actual situation and that I wont apply anyway ? Your withdraw has that fee not because you havent got enough playthrough. It has that fee because you are abusing our system.

Can you bindingly tell me that the 40 Euro fee is not applied if I wager my deposit 5 times (= 2500 Euro) in BlackJack?

What distinguishes players from an obvious abuse scenario like this one is that you will never see them cashout what they deposit. You either lose or you win. In an extreme scenario you'll see people cashing out half their bankroll, but that is always an indicator of something else and our support is trained to respond to that. Now you are trying to do cashout exactly what you have deposited. So instead of making you play $0.1 blackjack with a chart for hours, here is what I commit to. If you don't want to pay a fee, prove that you are a player. Any withdraw 50% over or under your current balance will be processed without fee. Show me you are a player - or pay the fee on these transactions. It doesn't matter how much playthrough you generate. If you get lucky early on I will happily pay the fee, and if you're unlucky it wont force you to play all the way down. If you truly are a player, then show me and I hope you hit big !

Regards,

Enzo

 

[Markus]

Again, the evidence clearly shows that your deposit is not from your moneybookers balance but from a third party funding method (cc, bankaccount, any other methods moneybookers offers locally). If you would use that method to deposit to your moneybookers account without 'going through 3Dice' you would be charged the fee that you want us to pay.

Yes, I have used a credit card while depositing with Moneybookers into your casino. But my point was that I absolutely don't need your casino for free deposits into Moneybookers.

What distinguishes players from an obvious abuse scenario like this one is that you will never see them cashout what they deposit. You either lose or you win. In an extreme scenario you'll see people cashing out half their bankroll, but that is always an indicator of something else and our support is trained to respond to that. Now you are trying to do cashout exactly what you have deposited. So instead of making you play $0.1 blackjack with a chart for hours, here is what I commit to. If you don't want to pay a fee, prove that you are a player. Any withdraw 50% over or under your current balance will be processed without fee. Show me you are a player - or pay the fee on these transactions. It doesn't matter how much playthrough you generate. If you get lucky early on I will happily pay the fee, and if you're unlucky it wont force you to play all the way down. If you truly are a player, then show me and I hope you hit big !

Fair offer. I have just bet 251 Euro at roulette on black. Unfortunately red was hit

 

[3Dice]

Fair offer. I have just bet 251 Euro at roulette on black. Unfortunately red was hit

I'm sorry to hear that - I've processed your withdraw. on a 251 bet we have a euro 7 house edge on roulette. I added a euro 7 bonus to your account - it has no WR attached to it. Hope you hit something !

Regards,

Enzo

 

[BingoT]

See good rewards come at the end of a crazy mystery.
Good Luck Markus

 

[Marie2473]

it is great that 3dice explains and answer the starter of the thread, however in this case i dont reallly think it was necessary. i think most people are smart and understand why this happened

I have not played at 3dice for long, however i find the game fair and the support great. I have deposited and lost, deposited and won - just like in any other casino.
I would not deposit and play a dollar and then withdrawl, common sense I would say!

 

[Trollet]

Oh my...i have to say thank you to you Markus!

I havent laughed so much in ..i dont know how long time.
And i dont mean that in a bad way. But to play 1 cents bets on slots...and then put a 251 bet on 1 spin roulette..well...that made my day for sure.

Now..i love 3dice..and play there...so..play min bet on the slots..but with all lines. That would be 0.25 on some..0.15 on some..and so on. You might like them after all

I do wish you the best of luck!

((((HUGS)))) Trollet

 

[silcnlayc]

Fair offer. I have just bet 251 Euro at roulette on black. Unfortunately red was hit

I can't believe that a person would scream over a $40 charge and then dump $251 without batting an eye...

I havent laughed so much in ..i dont know how long time.

Ditto here...Oh my...what a story...I am sitting here with my jaw dropped in something of unbelievable awe...


.

 

[Markus]

I can't believe that a person would scream over a $40 charge and then dump $251 without batting an eye.

My expected return was positive therefore it was a wise choice to do this bet:
100/(251-40) * ((251*2)/(37/18)) = 115.74%

 

[jas2587]

I can't believe that a person would scream over a $40 charge and then dump $251 without batting an eye...Ditto here...Oh my...what a story...I am sitting here with my jaw dropped in something of unbelievable awe...


.

he did it because he was in TILT mad mode

Cindy

 

[Markus]

he did it because he was in TILT mad mode

Cindy

Why do you think I was on tilt? It would be definitely the wrong choice to pay the 40 Euro. My average loss for this bet was only 6.77 Euro.

 

[CasinoKidd]

Markus, after reading this thread I've come to believe you recognize the stupidity of your actions and are quite fine with that. It's bullshit. The conduct is absolutely mind-boggling, you deposit 500 dollars to do 1c spins? And you think you're going to have incredible luck playing one line betting a penny?

Our resident one-line pro Vegasbum will be the first one to tell you you cannot possibly play 1 line and expect to win every time with doing 100 spins, and quite frankly I think everyone understands that.

Your conduct is alarming. You think you can have the casino pay your large frees for less than $1 of play? Outrageous. Then you bet 251 bucks on a single Roulette spin? What is wrong with you? I can't wrap my head around this.

Enzo and his team were entitled to their actions fully, and to abuse this forum to bitch and moan because you were costing the casino money without winning is an absolute mockery of what CM & Maxd do for players.

 

[Jasminebed]

I think that 3Dice acted in an appropriate manner, although prior notification would have been nice.

It shows a lot of class that he gave you a $7 free chip to compensate for the house end.

I won't pretend to guess at your motivations, but clearly it is most unusual behaviour for a player to play such a small amount of such a large sum, which is why most casinos do not accept deposits of under $2.00 because they cannot reasonably expect to recoup administration costs.

If you are trying to figure out how a slot plays or what the bonus feature is like, 3Dice offers both Fun and Tournament play, and it won't cost you anything.

 

[babs7262]

Hi Markus

You have really gotten yourself into a pickle here. You really picked the wrong casino and the wrong forum for this sort of wrong doings.

You have made several mistakes here:

1. What did you expect to get out of playing 1cent bets? How in the world could any "true" gamer expect to get an idea of payouts when they are playing so low.

2. Which brings me to your second mistake..Not only did you play too low of bets but you cashed out after playing less than $1. 100 spins on a 1 cent bet is just like playing 4 spins on a 25 cent bet and I can assure you that whether on landbased or online, you can easily go 4 normal spins without a return

3. If you cashed out the first time but still wanted to see if your luck would change later on, why not leave $20 in there for later instead of (taking you to your 4th mistake)

4. Depositing another 500 after just doing a withdrawl for 249 from a 250 deposit????

Can you see this now? You are giving us answers and staying quite cool I might add which makes me know your a hustler for money. Youre not offended, your not mad, your not calling us names out of anger. Dude, your a smart guy!!! But unfortunately smart hustlers make mistakes out of greed. You saw that you got your 249 with no problems and just couldnt resist to try it just one more time

It bit you in the ass, just accept it and move on and be happy nothing worse happened to you

 

[winbig]

So true, babs....

I'm sure other casinos, those that are eCOGRA certified or not, would have locked your account after reviewing your play of 1c/1line for 100 spins each time, then making a $500 deposit after requesting a withdraw of $1 less than your original deposit, after only wagering $1. You don't have to be a rocket scientist to figure out that this is how money launderers (not the smartest of them) may operate.

....and they would have every right to do so. And there's even more casinos out there that would have said that you were trying to defraud them; and invoked the FU clause and confiscated BOTH of your deposits.

Consider yourself lucky.

..and no, it definitely doesn't make sense to deposit $250 at first, play $1 and don't like the results....decide to wd....then go and deposit another $500?

 

[2young2care]

This took big cahonas to post this kind of complaint here. But it took bigger cahonas to respond with calm logic, with restraint, and finally with a $7 gift. :notworthy

(Did I spell cahonas right? But you all get what I mean.... lol)

 

[catrina m]

A rouge casino would have taken his money from him in a New York second and not thought twice about it, lol

 

[hippo925]

uh... i'm gonna try to be as objective as i can here.

some of you may remember i had a serious issue with 3dice that was resolved. i was accused of the same thing not too long ago and i can tell you that it was a very shocking and disappointing experience. The way it started was not a big deal and i assumed it was some kind of misunderstanding. I contacted cs, talked to Karen (always the best) and she was completely perplexed as well (obviously, i have a long, long history at 3dice.)

Everything seemed to be fine until Enzo got involved and basically accused me of moving funds and/or was on the brink of losing control. It was a very personal situation which still confuses me to this day.... (usually he is very professional and i naturally assumed he was having a bad day or something.) I kept thinking: is he confusing me with someone else? The end result was that i offered to pay any or all fees and that the funds could be returned to my qt, etc. Instead, i was told my withdrawal would be processed but that i had to restrict my deposit limits, this was a one time special exception, i was obviously trying to pull something, etc. It was not a feel good moment for me to be accused of these type of things and to be "spoken" to in this manner. Again.... was he confusing me with someone else?

Since i started playing again, i have been up a healthly amount due to some of the rival games. So i had plenty of funds in my qt and plenty of withdrawals as well. I'm still up to this day...but i'm guessing Enzo made some incorrect assumptions and made it a more personal issue than it should have been.

In the end, the issue was resolved and Anna made it clear that it was just an issue that had to be looked into and she did apologize for the way things happened and wished there were no hard feelings. There aren't. But was i being confused with someone else?

I do have to point out that through the whole thing, i never worried about not being paid or any other such nonsense.... it is 3dice afterall.

In regards to the original issue and post, i have to agree with everyone else that depositing x amount and playing .01 to "test" the waters does not make sense at all. I can easily see how that would be abusive behaviour and something that shouldn't have to be tolerated by a casino, especially if the casino incurs unnecessary fees, etc.

I think Enzo and 3dice were absolutely correct in this situation and it was handled correctly and professionally.

Now... the reason i posted this was to ask: Enzo, how the hell was i lumped into this same category!!!?//

 

[Nifty29]

I can see Enzo's point 100% here.

If the OP uses a direct deposit method via MB then the MERCHANT pays the fees....if they use their own credit card etc to upload funds to their MB balance FIRST and THEN deposit it to the merchant then the PLAYER pays the fees on that upload (at least thats how I understand it).

So, by depositing to 3Dice via MB DIRECT DEPOSIT, the OP pays NO fees and then after losing EUR1 (much less than the MB CC deposit fees) they transfer it back to MB. Net cost of the transaction to the player = EUR1, as compared to around 2% if they funded their MB account first. Its not criminal, but its definitely abuse of a casino's banking system.

Nice try mate.

If this were my forum, I would be asking you to take a hike.

 

[prindi]

$500?

Wow! Isn't that a large deposit? I don't know about you but If I deposited that large of an amount, It would take all the strength I had to not play it..You have to have some major willpower to only play less than $2 and be done with it. . I deposit the absolute minimum which is $10. ( Used to be no minimum at 3Dice and I deposited sometimes less than a dollar at a time.) I will tell you my experience with 3Dice and transaction costs...I deposit the minimum. That is my comfort zone. I have to think that the way I deposit is probably the most expensive for transaction costs. I will do $10 not once not twice...but over and over and over again. I do it by credit card ( ATM) or my netspend. Or! Sometimes like tonight I picked up the All Access Visa giftcard. Anyways my point is this... I actually had a cash in and was in banking earlier in the week and put a few dollars in quicktender. All was fine except the it was the second time I did it that week. I got a notice in the banking that they will only pay the transaction fees once per week. ...Now when I went to cash in I received a notice in BIG RED LETTERS something to the effect of I can only cash out once every 7 days week without a transaction fee? I think I remember that right? Since this is the 2nd cash out in the last 10 years..whoops I mean week. I would be charged a transaction fee. I do recall that Anna was on a pm with me walking me through a step for my wire transfer. So I asked her...Whats up with that? A transaction fee? Now mind you ...if it were any other casino..I would have been gearing up for a good debate. But it was Anna..I mean hello? (If Anna says jump I say how high?) I just love love love her! But she said yeah second time there is a transaction fee. At that point I really did not care about the transaction fee...Anna said it was automated and would be taken out during the withdrawal process... I was happy that they finally did an update to their software and added a cashout button to the banking page. I went to quicktender 10 minutes after I saw Anna and all the money was there..There was no fee taken. So thats my story! And I'm sticking to it!

Did I get a little off-track there or what? lol

 

[dancinggoon]

My expected return was positive therefore it was a wise choice to do this bet:
100/(251-40) * ((251*2)/(37/18)) = 115.74%

looks like you paid attention at math, but probably you missed some points in a lot of other subjects... :notworthy

 

[same_old]

Markus from all your posts previously we can ALL tell you are a smart man who well and truly knew what he was doing. Now please don't take this to heart but it's people like you that are hurting this industry. You come in the same class as the bot players, bonus abusers etc- you are not doing the industry,us and yourself any favours doing this type of stunt.
It is already a gamble ini its self just to play at a lot of places without being branded and its all form the likes of people like you.

Please stick around the forum though we could use your talent im sure to out some more people.

 

[thelawnet]

Markus from all your posts previously we can ALL tell you are a smart man who well and truly knew what he was doing. Now please don't take this to heart but it's people like you that are hurting this industry. You come in the same class as the bot players, bonus abusers etc-

What's a bonus abuser?