3DICE - Anyone have numerous crashes?

jimb123

Dormant account
Joined
Dec 30, 2009
Location
Northeast
I just uninstalled 3dice for the last time. Sadly, I can't use this (for now). Service is oustanding. Very customer-oriented. The games, while high variant, are interesting and unique and i love the Video Poker graphics.. I'm a sucker for bright neon lights and hands that float in the air... COOL!

However, 1 out of 3 sessions crashes. Of those crashes, I can occassionally get the Bug Report to work. The restore button never works. I don't get any response from Support with any ideas/solutions (ever).

About 1 in 5 sessions causes an entire PC lock. Meaning, the Operating System hangs, no keys work, and you have to power off the PC and reboot.

Is it just my PC? Nope. I have tried 2 others including showing my mother on Mother's day on her brand new PC running XP with 4GB RAM and a high end dual core processor. Her session froze in the first 5mins and she wasn't interested after that.

I tried to ping Anna just now via Private Msg but when I click Private Msg.. I got a server connection error at 3dice.

So I restart and go back into chat and then I tried to PM Anna and this time I get this msg:

"Access violation at address 00486BB4 in module '3DiceChat.exe'. Read of address 00000004.

Ironically, I was just telling the open Chat forum that I thought their memory allocation/call routines need work. My guess is the 3dice app is trying to write/read from in use addresses or even calling restricted addresses within the stack that is supposed to be for internal OS use. Of course, I'm no expert and I havent programmed in years.

But something isnt quite right.

Plus, play the Underwater game Coral something. When you hit the bonus round.... just sit there.. dont press anything. More times than not, by not pressing click, it will time out and crash and you will have to restart 3dice again.

Now, not everyone is failing, but when i ask in the chat room (since I'm new to 3dice) there's always several people joking about how it crashes "alot"

Soo my advice. If you want to try something different from Rival, RTG, MG and you want outstanding customer friendly service... u cant beat 3dice.

But if you're unlucky enough to have something in your environment that the 3dice sw doesn't like. You will crash alot.

I'll wait for the next release before signing back up.

In 3 to 4yrs online.. having tried dozens of casinos and made thousands of deposits... 3dice is the only one I've ever had crash more than once... and the ONLY one that has ever frozen my PC.

Too bad.. i was enjoying the casino. Anna, Ellen and Enzo do a great job there. But they need a more thorough Regression testing process and a lab with multiple Bios, OS/platform, video/audio hw, apps, security sw and other mixes to test with.

Wouldnt it be easier if we all just mailed our deposits to a casino and then they mailed us back the results? lol

"Dear Customer.. thanks for the $100 deposit. You won $5"

or

"Dear Customer.. thanks for the $50 deposit. You had a great session and won $500. Nice going!"

Its simple and requires only a stamp. You don't even need a PC.

Who's with me? I'm looking for a partner/affiliate to start this asap.
 
Hey JimB, just so you can read other's experiences....there is another thread dealing with this issue here:

https://www.casinomeister.com/forums/threads/3dice-update.37544/

You are not alone. :D

And yes, the Clam game..same thing as you. If you're not quick and click on the bonus round when you get the bubbles, your system will freeze and go haywire. Same with Penta Pay, and probably the other Classic Slots as well. If you don't click on the Wheel when you get it, within a short time....freeze again. I've sent a ton of bug reports, but never heard anything back.

I make sure now when I'm playing either of those games, that I don't leave the puter, lol.
 
I have the same problem, but only on my regular PC. Tried to play on the notebook and it worked without a crash.

Cheers Balky
 
I have similar problems, but my computer does not hang. Usually, the restart 3Dice button will work, don't even bother with the continue one.

Squirrels no longer crash me if I time out the bonus round :thumbsup:.

Also, make sure the Wizard is hidden when a tournament ends or you crash for sure.

Keep sending the bug reports, they do seem to fix things at times. The release of the Autoplay Wizard seemed to create problems where none existed before, and this was quite recent.

If I am in real mode, I send the bug report with REAL MODE in the reference line. Don't know if it matters, but I do that.

I do find that it always picks up where I left off reliably though. I'll continue to restart or ctrl-alt-del until they fix things.
 
lol yeah I experience a few issues myself... not on the level you have, but it seems to be alright for me.
as for the deposit and results atmosphere. It'd be great idea, but I highly doubt it'd fly too far honestly. Most people gamble for the actual entertainment value of watching the slots spin, cards fly out of the shoe, or whatever you do for entertainment. So I highly doubt one would make much bank on that theory.
 
haha

lol yeah I experience a few issues myself... not on the level you have, but it seems to be alright for me.
as for the deposit and results atmosphere. It'd be great idea, but I highly doubt it'd fly too far honestly. Most people gamble for the actual entertainment value of watching the slots spin, cards fly out of the shoe, or whatever you do for entertainment. So I highly doubt one would make much bank on that theory.
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I was kidding lol. We already have a system like the one I described... it's called TAXES. You send it what you earn and they give you back what they want ;)
 
i think they take up more space than other casino's that could be the problem
go to add delete and look at the space it takes must be tech reason's i need explained to me ,
 
i think they take up more space than other casino's that could be the problem
go to add delete and look at the space it takes must be tech reason's i need explained to me ,

It doesn't have anything to do with space, or with "resources" being used while the casino is in play. 3Dice takes up 200 MB on my hard drive, 32Red takes up 167MB, Nedplay 225MB, and so on. Prior to MG having the centralized files, each MG casino took up well over a Gig of hard drive space...now those files are stored in one location and accessed from the different MG casinos on your puter.

I can fire up an MG casino and it will push my puter into the red in terms of CPU/RAM usage, whereas 3Dice is nowhere near that...maybe 50% usage, with a few spikes here and there. MG never crashes, 3Dice crashes all the time.

There is conflict somewhere, and as Skiny stated in another thread, it is much worse since the last update. Perhaps as Jazzy mentioned, something to do with the Slot Wizard/Autoplay function. No idea....all I know is that it doesn't work very well at all.
 
I think you guys need to update or up-grade your video cards. I play on 3Dice every single day and multi times per day and never have any of these issues that you guys are describing here...:D
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I think you guys need to update or up-grade your video cards. I play on 3Dice every single day and multi times per day and never have any of these issues that you guys are describing here...:D
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I used to have an nVidia card. It had problems. I updated my card and went with ATI. More problems. Rather than expecting everyone to have an exact recipe of hardware to use the casino why not make it friendly to everyone like the other million programs out there?
 
I used to have an nVidia card. It had problems. I updated my card and went with ATI. More problems. Rather than expecting everyone to have an exact recipe of hardware to use the casino why not make it friendly to everyone like the other million programs out there?

3Dice uses some advanced graphics that are best enhanced with the use of a video card that will accelerate apps such as 3D applications and especially OpenGL.

I would seriously recommend one of the better NVIDIA Graphic Cards for the full effect of 3Dice games and the 3Dice software in general. I use the NVIDIA GeForce 9500 GT on this particular computer that I use to play 3Dice on and like I said, I have never once had a problem with it but I also have a Processor: Intel(R) Pentium(R) 4 CPU 3.40GHz (2 CPUs) with 4Gig of Ram as well.
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sorry but you guys have no idea what you are talking about . Those crashes have nothing to do with your video cards .
Yes my casino crashes also . For example : im in the middle of freespins and i try to close the game ( or hit close by mistake ) - casino crashes , i get the "spin" feature / classic slots , if i click the wheel while it spins , my casino crashes , if i use the autoplayer in some games , and close the game - my casino crashes . And i did update everything , i reinstalled the software , same thing ... it doesnt bother me much though ...
 
Its not Video card related

3Dice uses some advanced graphics that are best enhanced with the use of a video card that will accelerate apps such as 3D applications and especially OpenGL.

I would seriously recommend one of the better NVIDIA Graphic Cards for the full effect of 3Dice games and the 3Dice software in general. I use the NVIDIA GeForce 9500 GT on this particular computer that I use to play 3Dice on and like I said, I have never once had a problem with it but I also have a Processor: Intel(R) Pentium(R) 4 CPU 3.40GHz (2 CPUs) with 4Gig of Ram as well.
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While I admit you need a fair amount of video processing power, its not the video card or the video chipset that would cause crashes when a bonus round is allowed to timeout. Nor crashes that occur when click on Private Msg in 3dchat. Their graphics are NOT state of the art. One system I used had a current dual core 4.x GHZ with 4GB RAM and crashed within 5mins of our first session. Its the code. It hasn't been properly regression tested with the differing BIOS, drivers, OSs out there etc. Not to mention it seems to improperly call portions of the memory stack by trying to access restricted memory addresses.

Anyway the bottom line is NO ONE talks about crashes with MG, Rival or RTG. But go into 3dice chatroom and you will hear from nearly everyone that 'crashes are normal' here. If you are blessed to have a sysytem is likes, great.. cuz 3dice is a great casino.

I'll play later this year when the next release is out
 
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While I admit you need a fair amount of video processing power, its not the video card or the video chipset that would cause crashes when a bonus round is allowed to timeout. Nor crashes that occur when click on Private Msg in 3dchat. Their graphics are NOT state of the art. One system I used had a current dual core 4.x GHZ with 4GB RAM and crashed within 5mins of our first session. Its the code. It hasn't been properly regression tested with the differing BIOS, drivers, OSs out there etc. Not to mention it seems to improperly call portions of the memory stack by trying to access restricted memory addresses.
Anyway the bottom line is NO ONE talks about crashes with MG, Rival or RTG. But go into 3dice chatroom and you will hear from nearly everyone that 'crashes are normal' here. If you are blessed to have a sysytem is likes, great.. cuz 3dice is a great casino.

I'll play later this year when the next release is out

If that were truly the case, then it should be crashing almost everyones system, don't you think? Why would I for example never once have a problem such as you guys have described here if the above red statement were fact?
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Sorry, I did forget to previously mention that I did have this same issue of the crashing back about a year and a half ago when I was using an ATI Card that just was not powerful enough to handle the 3Dice Graphics but once I upgraded to the NVIDIA Card that I mentioned above, I've never once had that problem again.
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Sorry, I did forget to previously mention that I did have this same issue of the crashing back about a year and a half ago when I was using an ATI Card that just was not powerful enough to handle the 3Dice Graphics but once I upgraded to the NVIDIA Card that I mentioned above, I've never once had that problem again.
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And when I had an nVidia card I was told to get an ATI. Now I have ATI and I'm told to get nVidia. The video card is part of the problem but it's not the main source of the crashes. I too have dual core CPUs. 4ghz. I have 1 gig video ram. I have 3 gig ram. I have damn near a terabyte of hard drive space.

If 50 some odd games and apps work on my computer and I can play Blu-ray without a hiccup my system is not the problem. My video card does not care if I get free spins. I can spin Fortune falls all day long and nothing happens. I get 3 butterflies and it locks the game up. That is not a video problem. I can spin Coral Clams all day long and if I let the free spins time out it locks up. My video card hasn't run out of patience waiting for me to click those bubbles. It's a bug in the software.

And yes, it's trying to write to restricted or fantasy portions of my hard drive. I get different types of cannot write errors.

And yes, the problem has gotten much worse since the last update.

And even if all of that weren't true and the reality was that it is some state of the art program that can only work with the newest hardware on the bitchinest computers what good is it? It's a casino. People just want to click the button and watch the reels spin. Whatever is going on in the background is irrelevant. It has 3D graphics. I can create a 3D movie on my computer in 10 minutes that you can play all day long without locking your system up.

Saying how wonderful the program is because it uses state of the art technology isn't impressive. Not locking up every time someone gets a free spin, now that would be impressive.
 
Jimb123 said:
...I thought their memory allocation/call routines need work. My guess is the 3dice app is trying to write/read from in use addresses or even calling restricted addresses within the stack that is supposed to be for internal OS use. Of course, I'm no expert and I havent programmed in years.

For someone who spouts more puter-ese in two sentences than the entire cumulative sum of my knowledge base after going on 10 years of online gaming, I'm surprised that you'd let a lil internal OS restricted memory allocation stack stop you from havin' a lil fun!

No frozen PC here. Server problems at 3Dice? Oh ho ho... HAIL YEAH! (You gettin this Enzo? My man, jimb123, says you gots to need "...more thorough Regression testing process an123d a lab with multiple Bios, OS/platform, video/audio hw, apps, security sw and other mixes to test with!!!" RECOGNIZE, FOOL!!!) Fusterating? And HOW!!!

And the Access Violation Error Msg (""Access violation at address 00486BB4 in module '3DiceChat.exe'. Read of address 00000004."
(This one really starting to bug me Enzo!!!)

Yeah I get those sometimes when PMing someone, could be anybody, not just Anna or staff...but never, ever on the second time I clicked it. I was just thinking... it's kind a funny that it never occurred to me to just give up on the first click if it failed without trying it a second time.

I tell ya jimb, you oughtta try n tweak yer puter a tad cuzza outta alla 87,348 hours I spent @ 3Dice and in their chat room, this week alone!, I only recall about 4 or 5 people ever getting their pc's froze - and I think you're probably the first person to ever come along who even knows the differnce tween a memmery stack and a inturnal call allowcashun! Sure a lot a dummys in those chats, sometimes, huh jimb!? :lolup:
 
I know that I get access violations if I accidently click profile instead of pm for staff or the bots, or sometimes I have two copies of chat open, because it minimizes to taskbar instead of closing when you close it. I'd like that one fixed myself.
 
sorry but you guys have no idea what you are talking about . Those crashes have nothing to do with your video cards .
Yes my casino crashes also . For example : im in the middle of freespins and i try to close the game ( or hit close by mistake ) - casino crashes , i get the "spin" feature / classic slots , if i click the wheel while it spins , my casino crashes , if i use the autoplayer in some games , and close the game - my casino crashes . And i did update everything , i reinstalled the software , same thing ... it doesnt bother me much though ...

Yeah me too! But OP's whole PC is freezing! That dont happen to me. You, neither, I rectum. I just click on "restart 3Dice" in the "Brrrrrrrrrrrrrr-3Dice-is-frozen-again" pop-up, so that don't befront me none, nohow, either. Hardly even notice it happenin', anymore! Jes a lil sore after, sometimes. lol

jasminebed said:
I know that I get access violations if I accidently click profile instead of pm for staff or the bots, or sometimes I have two copies of chat open, because it minimizes to taskbar instead of closing when you close it. I'd like that one fixed myself.

Yeah!! That too!

skiny said:
...it's not the main source of the crashes...

You mean by crashes, the casino crashing, not you're PC? Cuz the OP is saying his PC crashes. I have to click "restart 3Dice", he has to Task Manage or reboot, sounds like. Big difference. And I got a ACPI x64-based, 9550 Quad-Core + two Ati Radeon HD 3870's, Crossfired + 4Gb dbl ddr RAM and my hourly occurrence rate of frozen 3Dice is right up there with the tip-top!
 
In speaking with Enzo ...once upon a time ago ...he had mentioned how the ATI technology was far better than the Nvidia ....however , the mainstream programs do not utilize this technology ....I have no clue on the technical details of this .. that's just what he said and he's the guru on this as far as I am concerned..:notworthy

I have Both an ATI and an Nvidia card in my 2 computers....and they both crash running 3dice software since the addition of the slot wizard ..
I would have to agree with Jazzy ...the slot wizard seems to be the direction to look for the issue..
 
There has to be some sort of common denominator here amongst you guys that are having these crashes...

What operating system are you guys running?

Windows XP, Vista, Windows 7, etc.?
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