32red

[ChopleyIOM]

How can such an issue link pages from completely different casinos, on different servers, and in different jurisdictions

It suggests to me that things "under the bonnet" are not as they seem, or portrayed to players.

I understood that each MGS casino was it's own ringfenced instance on it's own server, operated and maintained by MGS on behalf of the operator and located in the operator's jurisdiction. Each players' account and it's games also being unique instances on the relevant casino server.

Where has it ever said that?

I always worked on the assumption that MG held everything centrally, I suspect that when any MG casino client makes a request for a result from a game, it all basically goes to the same place.... It's actually a more secure approach than having hundreds of servers dotted all over the world, truth be told.

 

[XLCoffee]

Where has it ever said that?

I always worked on the assumption that MG held everything centrally, I suspect that when any MG casino client makes a request for a result from a game, it all basically goes to the same place.... It's actually a more secure approach than having hundreds of servers dotted all over the world, truth be told.

I believe this to be true as well. The network linked progressives over various games was the main evidence to me.

That being said, I have no proof...

 

[De Beuker]

Well, lets just hope they dont scare us to death like that again.

32RED taken over by VPL.. I almost got a heartattack when I first saw it!

 

[Mark_32Red (retired acct)]

Hi Guys,

Following the speculation on this thread I thought best to pop back in and give an explanation as I know it - I'll caveat my response beforehand by saying I am not that technically minded but I do 'kind of' understand how this works!

Basically, the pages in the lobby of MG casinos are all controlled by redirects hosted by Microgaming. An operator provides the URLs of where the redirects should point.

For example, we would provide a URL for the message of the day, promotions page, loyalty etc and it would be all controlled by them.

E.g. We may provide Old / Expired Link but the client actually goes to www.mgurl.com/32red/promo.html to look this URL up first. As I understand it, the redirects for all MG casinos are managed in one DB - I don't know this for certain.

I think what happened this morning is that VPL requested a chnge to their redirect and it was applied to all redirects. It was picked up by them before being posted on here and rolled back pretty quickly.

I hope this makes sense and helps explain what happened. This redirect doesn't mean we are in any way connected to other MG operators aside from the fact we use their software which has redirects controlled centrally.

Mark

 

[vinylweatherman]

Uhmm.. last I heard was they pulled those games due to copyright issues.. Ofcourse it would fall on deaf ears ..

Nate

This is not what MGS said. In fact, they have never said anything beyond that the game was not popular. This copyright issue theory came through allowing months of speculative discussion where parallells were drawn between the MGS decision to remove LOTR and a breakdown of negotiations between the Tolkein estate and the movie studios regarding the passing on of movie rights never granted over merchandising. Other LOTR slots (land based) were not pulled, and I then received a promotional email about another casino basing a gambling promotion on the Hobbitt movie, itself surely subject to similar rights restrictions granted by the tolkein estate. What about the UK Fruit Machine versions of LOTR, of which there were plenty. This was years ago when the movies were first released. I have also seen "middle earth" used in another promotion, surely this too is the copyright of the Tolkein estate, not something anyone can just use to promote something.
Action was even tried against a pub calling itself "The Hobbit", yet not against hobbit and middle earth related promotions.


Why can't MGS actually admit the game has been pulled due to copyright issues, and cannot be returned into play using any LOTR branding. I would at least have expected a press release covering this, and the position of MGS now that the spat between the movie studio and Tolkein estate has gone public, featuring in other media.


Are we also to assume that somehow Octopays and Phantom Cash fell foul of some rights restrictions, and had to be pulled pending negotiations. So long as MGS refuse to address such questions, there can exist only speculation and looking for similarities elsewhere, especially arguments between the movie studios and the original owners of the work, as it is the movie studios that tend to sell on the rights to slot and other game developers, rather than the original owners of the work.

 

[vinylweatherman]

Hi Guys,

Following the speculation on this thread I thought best to pop back in and give an explanation as I know it - I'll caveat my response beforehand by saying I am not that technically minded but I do 'kind of' understand how this works!

Basically, the pages in the lobby of MG casinos are all controlled by redirects hosted by Microgaming. An operator provides the URLs of where the redirects should point.

For example, we would provide a URL for the message of the day, promotions page, loyalty etc and it would be all controlled by them.

E.g. We may provide Old / Expired Link but the client actually goes to www.mgurl.com/32red/promo.html to look this URL up first. As I understand it, the redirects for all MG casinos are managed in one DB - I don't know this for certain.

I think what happened this morning is that VPL requested a chnge to their redirect and it was applied to all redirects. It was picked up by them before being posted on here and rolled back pretty quickly.

I hope this makes sense and helps explain what happened. This redirect doesn't mean we are in any way connected to other MG operators aside from the fact we use their software which has redirects controlled centrally.

Mark

This does make sense in one way, but how does this fit with the regulatory requirement that servers are sited within the jurisdictions granting the license. MGS casinos have licenses from Kahnawake, Malta, Gibraltar, as 3 main examples. This means there has to be at least three completely separate server farms, even if each has the content for a number of casinos stored in a way that makes this error possible. As far as I know, 32Red and Vegas Partner Lounge are licensed by different jurisdictions, so should exist on two separate server farms. How therefore can the 32Red server farm in Gibraltar have been messed up by a change to the Vegas Partner redirects in their own jurisdiction.

I do know that MGS does not give operators direct access to the main gaming servers.

Another question is whether having the random numbers generated centrally, away from the actual gaming servers, is allowed under the licensing rules that stipulate that the gaming should take place on the server located within the licensing jurisdiction.


If MGS have such total control, how come we have waited in vain for YEARS for a proper network fix for the notorious "server lag" that blights the MPV tournaments, a problem MGS just ignores in favour of adding even more tournaments onto a server network that just cannot cope.

Their MPV has become a shadow of it's former self because these problems among others have driven players away in frustration. It seems the main interest now is those players who play all the freerolls in the hope of winning something for free, never intending to rebuy or continue, but clogging up the servers so that players that fancy a paid for tournament soon remember why they haven't been near them for some while.

 

[Nifty29]

Hi Guys,

Following the speculation on this thread I thought best to pop back in and give an explanation as I know it - I'll caveat my response beforehand by saying I am not that technically minded but I do 'kind of' understand how this works!

Basically, the pages in the lobby of MG casinos are all controlled by redirects hosted by Microgaming. An operator provides the URLs of where the redirects should point.

For example, we would provide a URL for the message of the day, promotions page, loyalty etc and it would be all controlled by them.

E.g. We may provide Old / Expired Link but the client actually goes to www.mgurl.com/32red/promo.html to look this URL up first. As I understand it, the redirects for all MG casinos are managed in one DB - I don't know this for certain.

I think what happened this morning is that VPL requested a chnge to their redirect and it was applied to all redirects. It was picked up by them before being posted on here and rolled back pretty quickly.

I hope this makes sense and helps explain what happened. This redirect doesn't mean we are in any way connected to other MG operators aside from the fact we use their software which has redirects controlled centrally.

Mark

Thanks Mark......there's nothing like the facts.

I'm sure our resident "experts" will come up with other theories and conjecture and draw bows longer than a football field, but at least we KNOW what the reality is......but as Nate said, there's a lot of big mouths and deaf ears around.

 

[ChopleyIOM]

For example, we would provide a URL for the message of the day, promotions page, loyalty etc and it would be all controlled by them.

E.g. We may provide Old / Expired Link but the client actually goes to www.mgurl.com/32red/promo.html to look this URL up first. As I understand it, the redirects for all MG casinos are managed in one DB - I don't know this for certain.

EDIT - Having thought about this I can see the mechanics would make sense in two entirely distinct systems, which is basically what we appear to have here.

I still don't think the behaviour that was seen is consistent with what we know, (the Ladbrokes screeny in particular, and how every casino lobby ended up redirecting to the same specific VPL Documents Submission page), but as is ever the case it's just another MG mystery well have to live with

 

[wobble33]

Hi Guys,

Following the speculation on this thread I thought best to pop back in and give an explanation as I know it - I'll caveat my response beforehand by saying I am not that technically minded but I do 'kind of' understand how this works!

Basically, the pages in the lobby of MG casinos are all controlled by redirects hosted by Microgaming. An operator provides the URLs of where the redirects should point.

For example, we would provide a URL for the message of the day, promotions page, loyalty etc and it would be all controlled by them.

E.g. We may provide Old / Expired Link but the client actually goes to www.mgurl.com/32red/promo.html to look this URL up first. As I understand it, the redirects for all MG casinos are managed in one DB - I don't know this for certain.

I think what happened this morning is that VPL requested a chnge to their redirect and it was applied to all redirects. It was picked up by them before being posted on here and rolled back pretty quickly.

I hope this makes sense and helps explain what happened. This redirect doesn't mean we are in any way connected to other MG operators aside from the fact we use their software which has redirects controlled centrally.

Mark

hi guys.

i asked a question here as to why this was on my page. i am happy you explained this mark and thanks very much for doing this. i posted the original thread because i thought this looked very strange when i logged in this morning. i dont want to get involved as why it happened i am just pleased its all sorted out.

 

[Cogge]

How can such an issue link pages from completely different casinos, on different servers, and in different jurisdictions

It suggests to me that things "under the bonnet" are not as they seem, or portrayed to players.

I understood that each MGS casino was it's own ringfenced instance on it's own server, operated and maintained by MGS on behalf of the operator and located in the operator's jurisdiction. Each players' account and it's games also being unique instances on the relevant casino server.

Generally (depending on jurisdiction) it is only the RNG that is required to be on "ringfenced" instances. Game data (such as images etc), and stuff like deposit pages, promotion pages and so on are usually pulled via other servers closer to your location in order to split the traffic and keep the bandwidth and lag to a minimum.

Maybe someone just updated to deposit page code and screwed it up somehow so the brands got mixed up. Still doesn't mean that they've done any changes at all to the processes involved in actually playing a game. It doesn't mean that they haven't either, just saying they do not have to correlate.

 

[spintee]

got me worrying for a bit there, I cannot even download the the 32 red casino as soon as i hit the install button nothing happens, ladbrooks is fine, nothing showing up on my ladbrooks screen, also played 32red in flash mode and nothing came up

 

[smcinoz]

got me worrying for a bit there, I cannot even download the the 32 red casino as soon as i hit the install button nothing happens, ladbrooks is fine, nothing showing up on my ladbrooks screen, also played 32red in flash mode and nothing came up

So im not the only one that this is happening to.

Had an issue where my lobby wasnt updating with the new Jan/Feb games (Nedplay updated fine) , i uninstalled and tried to reinstall, got that error.

Got told to do a full wipe of the program, cache etc and try reinstall, no good either, still no fix. Can only play mobile or flash

Been emailing support back and forth with various details they ask for during the past few weeks.

have to wait and see what happens.

 

[spintee]

So im not the only one that this is happening to.

Had an issue where my lobby wasnt updating with the new Jan/Feb games (Nedplay updated fine) , i uninstalled and tried to reinstall, got that error.

Got told to do a full wipe of the program, cache etc and try reinstall, no good either, still no fix. Can only play mobile or flash

Been emailing support back and forth with various details they ask for during the past few weeks.

have to wait and see what happens.

Speaking with help is like talking to a brick wall, Yes they do try and help but not that it ever works, Yes I done the same thing, deleted and would not load back up, I even reinstalled operating system, and still no go, what operating system do you use? I got xp pro and someone said this is the problem, as tried it on 3 diffrent computers all running pro and did not work, Time for an upgrade I think

 

[smcinoz]

Speaking with help is like talking to a brick wall, Yes they do try and help but not that it ever works, Yes I done the same thing, deleted and would not load back up, I even reinstalled operating system, and still no go, what operating system do you use? I got xp pro and someone said this is the problem, as tried it on 3 diffrent computers all running pro and did not work, Time for an upgrade I think

Im using Vista