- Joined
- Mar 13, 2008
- Location
- Ontario
I've had my turn at some good wins, and I am currently in a slump. I did get a little something in my account, ty Steve.
I had a small issue with yesterday's bonus. I made my deposit partly by Skrill (Moneybookers) and partly by Visa, but only the amount on the second deposit was credited with a bonus.
Well, it was only a very short time until CSR Ben fixed it right up for me. And it wouldn't have mattered which CSR, they would have fixed me right up.
32Red does a good job of keeping their players happy, and part of how they do it is having great staff. I suspect they treat them well to, because I think it's really part of their business model. 32Red's staff have the ability to make many things right, and I suspect they have bosses that trust them to make some judgement calls. Good choice when you have great staff.
Part of how you get great staff is treating them right and giving them responsibility.
It's up to us players to have a little luck.
I had a small issue with yesterday's bonus. I made my deposit partly by Skrill (Moneybookers) and partly by Visa, but only the amount on the second deposit was credited with a bonus.
Well, it was only a very short time until CSR Ben fixed it right up for me. And it wouldn't have mattered which CSR, they would have fixed me right up.
32Red does a good job of keeping their players happy, and part of how they do it is having great staff. I suspect they treat them well to, because I think it's really part of their business model. 32Red's staff have the ability to make many things right, and I suspect they have bosses that trust them to make some judgement calls. Good choice when you have great staff.
Part of how you get great staff is treating them right and giving them responsibility.
It's up to us players to have a little luck.