32Red survey

Cesar

Meister Member
Joined
Oct 14, 2007
Location
Madrid
Has anyone received and email from 32Red titled "32Red welcomes your views" in which if you complete a survey, they'll give you 20 casino chips next working day.

I completed the survey two weeks ago and nothing happened.

I sent an email to customer support. No response (this is what I really don't like, no replies of emails...:mad:)

(Funniest is that I've rated 32Red as a "very good" casino, maybe I shoud change..:))

Anyone has completed this survey?
 

Slotster!

I predict a riot.
CAG
Joined
Oct 17, 2004
Location
Location, Location!
Not received it... I've been with those guys for maybe three years now though, so I guess they already know what I think! :thumbsup:

I'd be amazed if you got no response from 32RED CSR!?? Fire them another email, it may have got lost in the ethyr! In three years and literally hundreds and hundreds of emails to support - I can count on one hand the times it's taken them longer than around 15 minutes to respond; it's often within 5.

Coincidentally, I did get a similar one from William Hill just now though - in which 32RED were listed as one of the 'other' places you might play at... Didn't give me any chips for filling it out though!!! Heh hee...

Had some from some other places too, but not really played enough to warrant being able to fill them out honestly.

December must be the time that marketing departments are looking round for something to do... along with Jan, Feb, Mar, April, May, Jun, July, Aug, Sept, October and November :D
 

Simmo!

Moderator
Staff member
Joined
May 29, 2004
Location
England
Nope - not had one. Good idea though...we discussed this recently and I reckon its something more casinos should do more often. They must have sent it to a certain player "profile" I guess.
 

fraserwpsr540

Dormant account
Joined
Apr 19, 2007
Location
UK
How long have you been with 32Red? I got this survey - complete with reward - a few months back when I'd been playing with them a month or two. It might just be something they send to new customers a while after signing up.
 

BBKPoker

halfway to busto
PABrogue3
Joined
Dec 5, 2005
Location
Edinburgh, Seattle, Vancouver BC, Auckland
You should be getting a PM asking for your account details soon. They come to this forum almost daily.
I got this email way back when 32red still accepted US customers and received my bonus no problem. You might want to just have a chat with live support, they are usually very quick and courteous and can issue your bonus quickly if they can look up your email.
 

Matthew23

Dormant account
Joined
Oct 1, 2006
Location
Belfast, Northern Ireland
I always played 32Red casino, but not poker. So I decided to give it a try around 6 months ago. I played a few free tournaments and then recived this email the following day.

Answer these few questions and we'll give you $20 poker chips absolutely
> free!
>
> Here at 32Red Poker we strive to bring you the very best service on the
> net. As part of this ongoing commitment, we'd like to ask you to take part
> in this one-off survey.
>
> Just answer the questions below to the best of your ability and knowledge
> and we'll credit your poker account with $20, absolutely free. For your
> convenience we have provided a space below each question to enter your
> response.
Only 7 questions which took only a few minutes to answer and the next day received $20 :thumbsup:
 

Edward D. Wood

Dormant account
Joined
Oct 30, 2007
Location
europe
Has anyone received and email from 32Red titled "32Red welcomes your views" in which if you complete a survey, they'll give you 20 casino chips next working day.

I completed the survey two weeks ago and nothing happened.

I sent an email to customer support. No response (this is what I really don't like, no replies of emails...:mad:)

(Funniest is that I've rated 32Red as a "very good" casino, maybe I shoud change..:))

Anyone has completed this survey?
This survey I had .....for about 2 weeks (or more in my mail) filled it out and a few days later I got the 20$ in my account.
Write them a mail. I think...they need just another "hint" :rolleyes:
 

gmblingal

Dormant account
Joined
Sep 23, 2007
Location
Somewhere US
I miss 32Red

:sob: They were always reliable & I did well there. I also had one of those surveys long ago & promptly received the bonus. Just contact them & I am sure all will end well.

Christine
 

BigSD

Dormant account
PABnononaccred3
Joined
Sep 4, 2007
Location
Australia
32 Red Survey

Hi there,

I received a survey a couple of months ago. From memory they credited my acount after about a week or two. Why don't you try online support?

Cheers,
MCCE
 

Cesar

Meister Member
Joined
Oct 14, 2007
Location
Madrid
I've just received a PM from a 32Red rep. :)

I'm sure they will take care of this. :thumbsup:
 

Cesar

Meister Member
Joined
Oct 14, 2007
Location
Madrid
Problem solved in only a few hours :thumbsup:

Thanks for your help Path.

You have my vote for best online casino 2007 :)
 

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