32Red Disconnections - anyone else?

chayton

aka LooHoo
webmeister
PABnonaccred
CAG
Joined
Jun 5, 2006
Location
Edmonton Canada
I hate this, you're playing along, the game is showing signs of promise, then the reels are just spinning spinning and then boom - WE HAVE A CASINO ERROR, PLEASE TRY AGAIN!

ARRRGH
So of course when you log back in, those signs of promise are gone...I got disconnected like 4 times today. :(
 
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This is something that has been happening to me as well lately. never happens at any other microgaming casinos, just 32red and that group... Weird!
 
happens to me everytime i play at 32. Now when i notice that the reels are continually spinning i'll close the game before i get disconnected and load it right back up. That usually stops it from happening again. *well atleast for a while.
 
happens to me everytime i play at 32. Now when i notice that the reels are continually spinning i'll close the game before i get disconnected and load it right back up. That usually stops it from happening again. *well atleast for a while.

Happens with RTG too. They are switching servers on you. The spinning reels for 30-60 seconds right?
 
same here

:mad: happened for 2 days now. both my spouse and i are up and then the disconnects start and gaddam go broke with no more features or good hits.

i am glad to know that its just not me and my spouse that is getting kicked, but it is a real pisser when you have $300 to $400 and go straight to zero when this happens.:mad:
 
Happens with RTG too. They are switching servers on you. The spinning reels for 30-60 seconds right?

:lolup:

You have no clue what you're on about.

I got disconnected yesterday and hit 4 deuces about 10 secs after.....so you're theory is down the gurgler right there.

This issue has had ZERO effect on my play results beyond the norm. Anyone who thinks it is some kind of deliberate ploy by the casino to cheat you somehow is seriously deluded.

32Red has proven their integrity time and time again and they do NOT deserve to be dragged through the mud by the ignorant. They deserve, and have earned, much more respect than that.
 
Well it's happened when I'm losing too, and when I log back in I'm STILL losing, so definitely don't think they're switching servers! ;)

I've been disconnected while winning or losing, it's just that it's more frustrating when I'm playing a game that I think is on the verge of showering me with riches.

Well now I know it's not just me - maybe just so much traffic that the servers just overload for a second.
 
Yep happeneing to me too Chayton. I also figured it was too much traffic on the servers. I think 32red has become more popular given other sites proving not so honest. I do hope they figure out how to fix it though. I agree with everyone else that it is a total pain :mad:
 
I experience that regulary with 32 and also the reels starting to spin at at different pace to each other mostly when my bets are eratic as I quite often get..lol.. It's a conspiracy...lmao...Go the patrons!!!:lolup:
 
Yes I agree, it is most inconvenient. I actually thought it may have been my ISP until I saw this thread.

I'm certain there is nothing sinister involved, and I'm also certain 32Red will get onto it ASAP.

I would agree that there's nothing sinister going on...

I think it could be something to do with the server load - but then again, maybe the rep will clarify it. I recall notifying Pat Harrison about it a few months ago.

@Chayton - I know the feeling. I sometimes progressively increase my bet and when it happens, I'm fuming!

Nate
 
It also happens to me. It happen every 1 hour. Watch the clock in the client. Mine is getting disconnect around 58-60 minutes (13:21 - 14:21 - 15:21). I guess that something has to do with summary with the servers?
 
I hate this especially while playing THII, first thought is always I hit WILDSTROM, but no, only disconnection
 
It also happens to me. It happen every 1 hour. Watch the clock in the client. Mine is getting disconnect around 58-60 minutes (13:21 - 14:21 - 15:21). I guess that something has to do with summary with the servers?

Interesting, I'll watch next time I'm playing for longer than an hour! :thumbsup:
 
I have this problem with 32Red disconnection since early June 2011.
I wrote Pat Harrison about it, he was going to contact MGS, but never got an answer.
The disconnection happens to me several times a day:(
 
I hate this, you're playing along, the game is showing signs of promise, then the reels are just spinning spinning and then boom - WE HAVE A CASINO ERROR, PLEASE TRY AGAIN!

ARRRGH
So of course when you log back in, those signs of promise are gone...I got disconnected like 4 times today. :(

oh yeah ... know it TOO well.
 
Hi All

Hi,

I am sorry to hear that you are getting these issues, I will do my best to investigate this for all concerned, it is always difficult to pinpoint exact issues as there are so many possibilities as to what the cause may be.

Thank you to the individuals who have provided further information, should anyone else have any screenshots of this occuring, I would be grateful if you could e-mail them to me directly at steve@32red.com.

Regards

Steve
 
Thanks for your reply Steve,

We all know 32red services and support are top notch and know that will solve the issue after investigation. It's just a bit annoying when playing to interrupt.

When it happens to me the next time i will send the screenshot of the error message.
 
Yes I agree, it is most inconvenient. I actually thought it may have been my ISP until I saw this thread.

Same here in Flash.

I do get it at other MG's too but again on the Flash platform (gameassists) 'cos thats all I use.
 
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