Hi Everyone,
We do currently have a fee of 2.5% on credit cards which is actually much less than what we are paying for the service and we are working very hard to get to a point where we can reduce the fee which should be in the near future. We do offer a variety of deposit options with no fee such as Skrill, Neteller, UKash, Paysafe and Webmoney. We are also in discussions with new payment services that will allow our players to deposit with no fees and payout faster to credit cards and bank accounts around the world.
Thanks,
Ben
The industry needs to make up it's mind
For every casino like yours that suggests we use wallets such as Neteller rather than our cards, there is another that would push us the other way, sometimes HARD! Many casinos will say that if you use Neteller or Skrill, you can't take part in any of the promotions, you can just play "plain vanilla" casino games, which really makes no sense as it's the various promotions that makes each site different. I can play "plain vanilla" Tomb Raider or Immortal Romance on any site I currently have an account with. There casinos not only offer free deposits with cards (as they would rather you use them instead of Neteller), they also roll out the promotional red carpet to these card users as a further inducement to make them stay with cards.
One casino has gone a step further by removing Neteller and Skrill from the list of options, forcing players to use their cards, or even more troublesome methods such as UKash.
If the industry could only make up it's mind I would know whether I should stick with Neteller, or ditch them as a relic from the past, and try to find a gambling friendly bank account that will not constantly block my card transactions, accept that withdrawals back to the card might be very much larger than the recent deposits, and not baulk at the occasional 5 figure transaction.
My current main bank account is not particularly gambling friendly, blocking many transactions that are more than £100, and the block can last overnight till the "release" in the form of an automated verification call. Cahoot is the best, and is now the ONLY gambling friendly debit card option I have left after Barclaycard shut out gambling transactions as counting for "regular" transactions. Barclaycard was the only card I had that could rival Neteller in it's tolerance of regular 4 figure deposits and withdrawals. It was even tolerant of large withdrawals that pushed the card well into a credit balance. At the time, my debit cards either worked only for small transactions, or kept getting blocked.
It's not just the industry that needs to make it's mind up, but the banks. With proper UK regulation there should be no problems with the banks, but remote gambling has been specifically legal in the UK since the creation of the whitelist of accepted jurisdictions, yet things were steadily getting WORSE for those using cards.
One other thing that puts players off using their cards is the fact that their bank can quantify their gambling activity, and then factor this into their credit scoring for a loan or a mortgage. Using Neteller keeps a respectful distance between one's bank, and thus one's credit file, and gambling.
