- Joined
- Jul 10, 2016
- Location
- North east England
As some maybe aware my virgin account was hacked last week.
It's been on the news this morning for all virgin media customers to change there passwords.
I attempted to log in ten minutes ago, they blocked my password.
So I've successfully changed it (again) I only wanted to pay the daily free game, but found a cash balance of £29.50 and 52 VP that I never had.
I did complain to them and ask why it took them days to inform me my account was hacked, they got back to me last week just basically apologising, no goodwill or anything so I left it at that.
Now I'm curious as to where the balance and VP points have came from, I've not been informed I was given anything free :-/
See Related Threads:
It's been on the news this morning for all virgin media customers to change there passwords.
I attempted to log in ten minutes ago, they blocked my password.
So I've successfully changed it (again) I only wanted to pay the daily free game, but found a cash balance of £29.50 and 52 VP that I never had.
I did complain to them and ask why it took them days to inform me my account was hacked, they got back to me last week just basically apologising, no goodwill or anything so I left it at that.
Now I'm curious as to where the balance and VP points have came from, I've not been informed I was given anything free :-/
See Related Threads:
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