1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Virgin games/hacking

Discussion in 'Online Casinos' started by Playford7, Jun 23, 2017.

    Jun 23, 2017
  1. Playford7

    Playford7 Senior Member

    Occupation:
    Offshore worker
    Location:
    North east England
    As some maybe aware my virgin account was hacked last week.
    It's been on the news this morning for all virgin media customers to change there passwords.
    I attempted to log in ten minutes ago, they blocked my password.
    So I've successfully changed it (again) I only wanted to pay the daily free game, but found a cash balance of £29.50 and 52 VP that I never had.
    I did complain to them and ask why it took them days to inform me my account was hacked, they got back to me last week just basically apologising, no goodwill or anything so I left it at that.
    Now I'm curious as to where the balance and VP points have came from, I've not been informed I was given anything free :-/
     
  2. Jun 23, 2017
  3. lotusch

    lotusch Megaways Slots, as useless as salt in your coffee webby PABaccred mm2

    Occupation:
    Marketing Assistant
    Location:
    Dún Dealgan
    Must look at mine too then lol.
    Haven't played there in ages but maybe I have some mystery balance and VP too. :D
     
  4. Jun 23, 2017
  5. Playford7

    Playford7 Senior Member

    Occupation:
    Offshore worker
    Location:
    North east England
    I've been hacked again.
    Some scum bag has been playing on my account since the 22nd. Hundreds spent using netteller. I've just cancelled a £300 withdrawal the person tried to make on my account.
    So now my balance is £329.50p
    Going to ring virgin now.
     
  6. Jun 23, 2017
  7. steveh35

    steveh35 Meister Member

    Occupation:
    ..
    Location:
    doncaster
    I am not happy I am a Virgin games user new nothing of this why haven't they sent an email or put a message on the home page, why does it have to be casinomeister where you find this out?
     
  8. Jun 23, 2017
  9. Playford7

    Playford7 Senior Member

    Occupation:
    Offshore worker
    Location:
    North east England
    Over a grands been used on my account ill put a picture up later after I sort this mess out.
    Tempted to just attempt to withdraw the bastards 300 I reversed
     
  10. Jun 23, 2017
  11. Playford7

    Playford7 Senior Member

    Occupation:
    Offshore worker
    Location:
    North east England
    They knew of the attack a long time ago, look at my first post about it. They knew a week before I even posted that mate
     
  12. Jun 23, 2017
  13. steveh35

    steveh35 Meister Member

    Occupation:
    ..
    Location:
    doncaster
    Virgin & Starspins often drop bonus money in can be £25 without a message so it could be that is what happened.
     
  14. Jun 23, 2017
  15. Playford7

    Playford7 Senior Member

    Occupation:
    Offshore worker
    Location:
    North east England
    I don't use netteller and thousands been in and out of my acc mate on phone to virgin now
     
  16. Jun 23, 2017
  17. interlog

    interlog Senior Member MM webmeister

    Occupation:
    Manager
    Location:
    London
    My account is still ok. Had a £150 bonus drop in the other day out of the blue so they do give out freebies from time to time
     
  18. Jun 23, 2017
  19. lotusch

    lotusch Megaways Slots, as useless as salt in your coffee webby PABaccred mm2

    Occupation:
    Marketing Assistant
    Location:
    Dún Dealgan
    WoW that is serious mate...
    Why would a hacker use third party accounts to play...I assume they fund the account with hacked Neteller and Skrill accounts then also? :eek:
     
  20. Jun 23, 2017
  21. Playford7

    Playford7 Senior Member

    Occupation:
    Offshore worker
    Location:
    North east England
    It's been hacked. Using a card from a bank I don't have a account with and also neteller which I don't use.
    They told me to track the cards myself and investigate myself, they provided ip addresses for doing that, but I'm terrible with tech stuff.
    However they let me keep the £300 I reversed and also the mystery balance of £29.50
     
  22. Jun 23, 2017
  23. greylady

    greylady The more I learn, the less I know

    Occupation:
    Little Minx :-)
    Location:
    Scotland
    Report it to the police as effectively what they are doing is fraud - their e-crimes unit will be able to identify them from the ip address.
     
  24. Jun 23, 2017
  25. steveh35

    steveh35 Meister Member

    Occupation:
    ..
    Location:
    doncaster
    Not quite understand how this scam works they deposit money into an account and hope to win a big amount then withdraw?

    Surely they would wait for someone to play then withdraw when they got a high balance.

    Maybe it's teen hackers just having some gambling fun all a bit weird though.
     
  26. Jun 23, 2017
  27. lotusch

    lotusch Megaways Slots, as useless as salt in your coffee webby PABaccred mm2

    Occupation:
    Marketing Assistant
    Location:
    Dún Dealgan
    My account is fine.
    €0.45 & 0 VPoints.

    :D
     
  28. Jun 23, 2017
  29. Playford7

    Playford7 Senior Member

    Occupation:
    Offshore worker
    Location:
    North east England
    I'll post the screenshot of the transactions shortly, apparently the hackers access people's passwords via a 3rd party on the dark web. And use trial and error to access accounts. Turned out ok for me as the £300 the hacker tried to withdrawal I reversed and was allowed to keep, so I'll have a nice slot session tonight at there expense. Hopefully a 4 figure cashout.
    I've set new memorable words and passwords etc, also placed a block on any deposits or withdrawals on my account.
     
  30. Jun 23, 2017
  31. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Yes, there has a been a mass hack on Virgin media apparently. If you use VM e-mails your account(s) may be compromised.
     
  32. Jun 23, 2017
  33. MaltesePlayer

    MaltesePlayer Experienced Member

    Location:
    Neverland
    I wouldn't use the funds that were left in the account as that's tantamount to being seen as an accomplice to Fraud. I would seriously ask them to forfeit it so that you're on the safe side of the law.
     
  34. Jun 23, 2017
  35. steveh35

    steveh35 Meister Member

    Occupation:
    ..
    Location:
    doncaster
    or ask them to confirm in writing that the money is yours to keep.
     
  36. Jun 23, 2017
  37. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    What is particularly worrying is that even when the player changes their password, their account is hacked again, and quite easily. Coupled with the lack of information from the operator, how can players know what to do to keep their accounts safe.

    Even if players can keep what they find left behind once they get their accounts back from the hacker, the problem remains that the account is forever tainted, and it's possible that one day the rightful owner of the funds put through the account will want them back. The bank will be obliged to refund victims of fraud, and the banks may then try to retrieve this money. This could lead to Virgin Games having to give back the money they have allowed the hacker to withdraw, and also the money they have allowed victim players to keep. This might tempt them to reverse their goodwill towards these victims in an effort to retrieve some of this money.

    These operators should be doing more to prevent this. It shouldn't be possible to fund an account with someone else's card or Neteller account, yet checks are only made on funding ownership when significant withdrawals are made, they are not made when the money goes in, yet it should be a simple matter to verify that the funding source is registered to the same person as the casino account.

    Rather than do their legwork for them, accept the information they have sent with good grace, and close the account making it absolutely clear that it is NOT "self exclusion". If the player is not out of pocket, they have no need to fund the investigation themselves simply so that they can repair the damage and continue losing their own money at Virgin games.
     
  38. Jun 23, 2017
  39. Playford7

    Playford7 Senior Member

    Occupation:
    Offshore worker
    Location:
    North east England
    Was told by a security manager the funds are mine. All calls are recorded I trust so I should be ok.
    Strange thing is the netteller account is still open on my virgin account. Trying to remove it as I've never even had a neteller account, might try a deposit with it lol, only kidding.
     

Share This Page