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Thread: joe90joe VS Platinum Play

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    joe90joe VS Platinum Play

    Hello guys. Can you please share advice and help me regain my £2003 winnings.

    So I joined this casino and accepted the welcome bonus of deposit £200 receive £200 bonus. I played slots all the way through the wagering requirements and finally finished on about £1400 or so. Because I had a peak balance of over £2000 at one point I was not satisfied with £1400 which caused me to Tilt and play
    BJ
    until I eventually got back up to £2003 which i then withdrew. I played Blackjack after all the wagering was cleared!

    Now the only response I am getting is - 'I can see that there has been a decision taken by our Player Security department regarding your account, and as such, the account has been locked, and is to remain locked.'

    I have broken no terms whatsoever so can you guys tell me the best way in getting my winnings back please.

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    We cannot help you simply based on what you have said. This is a trustworthy group and I suggest you send a private message to the forum-rep ie Fortune Lounge. At the same time you should show some sincerity and refrain from posting till this is resolved.
    senseless gambling addict

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    Quote Originally Posted by joe90joe View Post
    Hello guys. Can you please share advice and help me regain my £2003 winnings.

    So I joined this casino and accepted the welcome bonus of deposit £200 receive £200 bonus. I played slots all the way through the wagering requirements and finally finished on about £1400 or so. Because I had a peak balance of over £2000 at one point I was not satisfied with £1400 which caused me to Tilt and play
    BJ
    until I eventually got back up to £2003 which i then withdrew. I played Blackjack after all the wagering was cleared!

    Now the only response I am getting is - 'I can see that there has been a decision taken by our Player Security department regarding your account, and as such, the account has been locked, and is to remain locked.'

    I have broken no terms whatsoever so can you guys tell me the best way in getting my winnings back please.
    Not satisfied with a netwin of £1200?
    Maybe you should have left
    BJ
    ...

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    I thought this was a complaint forum. Am I not doing the right thing?

    I could save other players from the same incident at this Casino. Any ways thanks for the response, where can I find the Fortune Lounge Rep? Will they not say the same thing I have been getting emailed?

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    Quote Originally Posted by lotusch View Post
    Not satisfied with a netwin of £1200?
    Maybe you should have left
    BJ
    ...
    Like I said I tilted. Its silly really because I could of busted my balance even after doing all that hard work completing the wagering. I was staking £100
    BJ
    hands at one point aswel!

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    Hi there, I will atleast be freindly.

    http://www.casinomeister.com/forums/...unelounge.html

    Can be found in I-gaming reps.

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    Quote Originally Posted by joe90joe View Post
    Like I said I tilted. Its silly really because I could of busted my balance even after doing all that hard work completing the wagering. I was staking £100
    BJ
    hands at one point aswel!
    Yeah I know,I did not want to sound rude but 1200 net winnings was still nice to take,before going wild on
    BJ
    ...
    Maybe they found your play behaviour in
    BJ
    a bit off....Just thinking here...

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    Quote Originally Posted by lotusch View Post
    Yeah I know,I did not want to sound rude but 1200 net winnings was still nice to take,before going wild on
    BJ
    ...
    Maybe they found your play behaviour in
    BJ
    a bit off....Just thinking here...
    If he's completed his
    WR
    , he can bet how he wants.

    Casino's have to give more of a reason than 'the account is locked and will stay locked'. I presume there is more to it.

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    Quote Originally Posted by irmster View Post
    If he's completed his
    WR
    , he can bet how he wants.

    Casino's have to give more of a reason than 'the account is locked and will stay locked'. I presume there is more to it.
    Fortune Lounge are accredited and a good lot. Yes, if he turned his bonus to cash before playing
    BJ
    , he can do what he likes. It may sniff of AP to them, but that's not against the terms. I suspect there is more to this - a duplicate account, another in the group he SE'd from or identity issues.

    The
    OP
    needs to elaborate.

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    Quote Originally Posted by dunover View Post
    Fortune Lounge are accredited and a good lot. Yes, if he turned his bonus to cash before playing
    BJ
    , he can do what he likes. It may sniff of AP to them, but that's not against the terms. I suspect there is more to this - a duplicate account, another in the group he SE'd from or identity issues.

    The
    OP
    needs to elaborate.
    We have no idea how he was betting before he cleared the
    WR
    but if no terms were broken before the
    WR
    was met the money should be his to do with as he pleases. I've always wondered though how a casino can accuse a new player of "irregular" play. Maybe that's how he always plays. What's irregular for you might be quite regular for me.

    It's kind of hard to say what's really happening though because so far the story is pretty vague. As they say, the devil is usually in the details.

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