Mousey
Ueber Meister Mouse
- Joined
- Sep 12, 2004
- Location
- Up$hitCreek
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My personal 'worst' story:
Work computer. I rue the day I ever spent a dime to buy HP. (I love their printers, but will never buy another HP computer.) Came in to work one morning and the monitor is blank. Computer is dead. That's ok says I. It's still under warranty. Called HP tech, did the usual trouble shooting. It's your hard drive, says he. You'll have to ship it to us. Turn around is (OMG!) 2 weeks. You can't send a refurb in its place? and I'll send this hunk of junk to you? Nope. No choice. Wait on their shipping box, then send it back.
That's all a pain, but... oh well.... at least I have back ups (on floppies -- anyone remember floppies??).
Two weeks later, computer comes back. They sent a refurb. Looked like it had come from a war zone. Badly refurbed. The front panel wouldn't stay attached. (Where's the duct tape?) It booted up. Sometimes. The CD drive wasn't recognized, wouldn't open. That I can live without, just 'Boot up you piece of ---" well... you know.
Came in the next morning, monitor is blank. Computer is dead. Again. Call HP tech support. Again. Diagnosis? Bad motherboard. Bad CD drive. (Side comment: HP made an excellent CD reader/writer, but always put Phillips CD drives into HP desktops. Go figure.) Same scenario as before... another 2 weeks down the drain. (Meantime, I've been handling all transactions, invoices, etc., by hand. It was tax time. What fun. Hope and pray I got half of the crap right so we all don't end up in jail.
3 weeks later, computer comes back. Good condition. The CD drive works, and by crackety, no problem booting up. Yay! Next day, I install my bookkeeping software, set up emails, yadda, yadda... Following day, I dig out my trusty backups. I made backups on Fridays, just like clockwork. After payroll, do a backup.
To shorten this a bit. The newest/freshest backup I had that worked was over 3 months old. More than 15 bad/corrupted diskettes. I was so good about making backups, but failed to try them to make sure they worked! All the corrupted backups were on floppies from a brand new box of disks. The entire box was bad.
Took me another month (with overtime) to get paperwork caught up.