Winnerette
Newbie member
- Joined
- Nov 14, 2020
- Location
- Wales
Hi im hoping i can get some advice please. I won 500 pd on royal slots few weeks ago and withdrew no problem. I then won 2800 and withdrew 2 x 1400. On doing this i was asked for verification. I sent driving licence bank statement and 2 x debit cards front and back....this included the card i had deposited with. It was all approved but have comeback that i have another debit card on account and without verification cannot withdraw money. I explained i no longer have this bank account or card. They want me to get a letter to say account closed. Im disabled and isolating due to covid but thats not the point. I believe i have supplied enough i.d. they said im asked because 2000k threshold.
I read up on this and since may this year it states they should not ask on withdrawel if could of asked before then others say they can so what is the point of bringing out in may that you cannot?? Have i got any chance of getting winnings just on id i have provided please . Hope you can give some advice. If you have any old cards get them removed. Royal dlots you havd to ask for them to be removed...i have asked they have declined that option until verified. Anything not to pay out it seems. Ty
I read up on this and since may this year it states they should not ask on withdrawel if could of asked before then others say they can so what is the point of bringing out in may that you cannot?? Have i got any chance of getting winnings just on id i have provided please . Hope you can give some advice. If you have any old cards get them removed. Royal dlots you havd to ask for them to be removed...i have asked they have declined that option until verified. Anything not to pay out it seems. Ty