Rübezahl
Multiple forum accounts
- Joined
- Jan 10, 2019
- Location
- Riesengebirge
story in pattern
December 4th i´m thinking about where to deposit and thought give Guts a go
deposit 200€
used a 3rd party of my father because for a longer time i had no own bank account
(october- december) however i did several transfer electricity, bill .....
never had a problem deposit to gambling sites tipico, Casinoclub etc always got withdrawal the
the same account.
ok now it was my fault, didn´t knew its not allowed.
LVBet asked me to verify my account and why i used it and they told me ok in future
its not allowed for me and i have to use my own bankaccount
back to Guts
played between december 4th-6th different games, some sportbook
break even
Guts ask me i have to verify my accont again (i was a verified customer since the start 2014 never had any problems )
i´ve sent them all they want my docs and the docs of the 3rd party
they told me i have to sent it to docs@rizk
i asked , why rizk ?
then they told me the MGA do not accept scanned copies and i have to make a photo
of the documents. days later..
got some christmas money so i bought myself a new camera . (my old was not good from 2004)
so happy i did photos.
sent them last week the requiered documents support at guts
then again they tried to tell me they dont accept scanned copy and i have to send a photo.
after i finally did a photo with a shadow they couldn´t deny and finally !! sunday january 6th the
account is fully verified. support told me the next morning the withdraw request will be handled
i will receive it within 1-3 days.
now yesterday i asked support have they done the process and he said no the financial part
will take a look blabla
the i got e-mail it took at least 72 hours again ....
do you know what ? i feel they just don´t want to pay
a sum of 199,34 cent is for a casino with a 9,2 rate a problem ?
Is Guts/Rizk broke or what on earth is going on ?
Normally the account could be closed and the deposit money goes back to the inital
deposit account. thats the rules of MGA isn´t it ?
LVbet told me i can stay custom and they just don´t accept 3rd party deposit in future.
Now Guts/ Rizk i was patient over 1 month . do you know how i feel ?
Bryan reviews Guts Casino here.
December 4th i´m thinking about where to deposit and thought give Guts a go
deposit 200€
used a 3rd party of my father because for a longer time i had no own bank account
(october- december) however i did several transfer electricity, bill .....
never had a problem deposit to gambling sites tipico, Casinoclub etc always got withdrawal the
the same account.
ok now it was my fault, didn´t knew its not allowed.
LVBet asked me to verify my account and why i used it and they told me ok in future
its not allowed for me and i have to use my own bankaccount
back to Guts
played between december 4th-6th different games, some sportbook
break even
Guts ask me i have to verify my accont again (i was a verified customer since the start 2014 never had any problems )
i´ve sent them all they want my docs and the docs of the 3rd party
they told me i have to sent it to docs@rizk
i asked , why rizk ?
then they told me the MGA do not accept scanned copies and i have to make a photo
of the documents. days later..
got some christmas money so i bought myself a new camera . (my old was not good from 2004)
so happy i did photos.
sent them last week the requiered documents support at guts
then again they tried to tell me they dont accept scanned copy and i have to send a photo.
after i finally did a photo with a shadow they couldn´t deny and finally !! sunday january 6th the
account is fully verified. support told me the next morning the withdraw request will be handled
i will receive it within 1-3 days.
now yesterday i asked support have they done the process and he said no the financial part
will take a look blabla
the i got e-mail it took at least 72 hours again ....
do you know what ? i feel they just don´t want to pay
a sum of 199,34 cent is for a casino with a 9,2 rate a problem ?
Is Guts/Rizk broke or what on earth is going on ?
Normally the account could be closed and the deposit money goes back to the inital
deposit account. thats the rules of MGA isn´t it ?
LVbet told me i can stay custom and they just don´t accept 3rd party deposit in future.
Now Guts/ Rizk i was patient over 1 month . do you know how i feel ?
Bryan reviews Guts Casino here.
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