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Newly Accredited Winz.io made it

well @Winz.io casino whats this about ? all of a sudeen i was thrown out in middle of a session yesterday
had a look and yes my country is restricted but wasnt when i signed up
and my country has nothing to do with Denmark got there own rules and regulation and im not banned anywere else ? for the record i dont mind but a Head Up would have been nice or a mail
after all i got funds in there only €25 but i could have withdraw first
is a shame as Winz was in my top 3
login.webp
 
well @Winz.io casino whats this about ? all of a sudeen i was thrown out in middle of a session yesterday
had a look and yes my country is restricted but wasnt when i signed up
and my country has nothing to do with Denmark got there own rules and regulation and im not banned anywere else ? for the record i dont mind but a Head Up would have been nice or a mail
after all i got funds in there only €25 but i could have withdraw first
is a shame as Winz was in my top 3
View attachment 187947
well i can log in now saw the Rep was here but the option for Withdraw (only Bank transfer)and Deposit is gone need 200 to withdraw to bank so most like likely just play out my money
 
well i can log in now saw the Rep was here but the option for Withdraw (only Bank transfer)and Deposit is gone need 200 to withdraw to bank so most like likely just play out my money
Hey @The Viking

There was some technical issue that unfortunately affected some of the players.
Our manager will contact you shortly.

Apologize for any inconvenience!

Regards,
Juri | Winz.io
 
IS there maybe old games too maybe "automatically" changing to low rtp versions... no way in this universe your Playngo slots run 96,xx% versions.... More like 84%....

Hey,

I don't believe that Playngo is doing that and you can always check RTP in-game settings or through "Inspect Element".
If you don't trust Playngo games, then we have plenty of other certified game providers with huge game collections.

Regards,
Juri | Winz.io
 
Hey,

I don't believe that Playngo is doing that and you can always check RTP in-game settings or through "Inspect Element".
If you don't trust Playngo games, then we have plenty of other certified game providers with huge game collections.

Regards,
Juri | Winz.io
Or... what about showing real info file from provider like normal casino? This leaves you ability to change rtp version without player ever knowing IT ? And at first place IT shouldnt Be trust issue , but when IT comes to anything with crypto bullshit nothing would surprise me ... First red flag for me IS that deposits made with credit cards go atleast 6 different companies in Romania, Belarus, Lithuania, Poland and Estonia. And when i asked about that "we Will get Back to you Via email" 2 months ago... never received Any explanation ..
 
Or... what about showing real info file from provider like normal casino? This leaves you ability to change rtp version without player ever knowing IT ? And at first place IT shouldnt Be trust issue , but when IT comes to anything with crypto bullshit nothing would surprise me ... First red flag for me IS that deposits made with credit cards go atleast 6 different companies in Romania, Belarus, Lithuania, Poland and Estonia. And when i asked about that "we Will get Back to you Via email" 2 months ago... never received Any explanation ..
What about opening game info or launching the game and seeing all that required information? like it is shown on the screen below

If you don't trust our casino or planning to keep making us look guilty then please show facts and evidence that we have games with lower RTP, as otherwise, it doesn't make any sense. Games are provided by SoftSwiss company and any of their products is regulated and certified -
You do not have permission to view link Log in or register now.


Any payments are processed also by SoftSwiss (Dama NV) and they have different PSP (payment service providers) to provide customers with a better experience, so if there are any technical issues with one PSP then it redirects to an alternative PSP. SoftSwiss also operates over a hundred other casino brands with the same games and payments.

Hopefully, this information will be useful for you! :)
 

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Oooh, 'trust' and 'Play'n GO' mentioned. I'll get me popcorn.

All joking aside, just don't play anything by Play'n GO, problem solved. Stick with BTG where you do not have to worry about skimmed versions, or play more trustworthy providers.
You mean this winz.io version of Bonanza with bonus hitrate 1:5000? Sure that sounds good.
 
Great to see Winz is doing cash back % ,
Example:
Playing turnover: 20% USD - 50% BTC - 30% ETH.
The reward will be paid out: 20% in USD - 50% in BTC and 30% in ETH
we spend real money and we try to stay away from BTC high cost on fees and Bitcoin volatility, let say someone is making $100 deposit on BTC that $100 will be easy worth under $50 when it gets credit in casino account
I dont thing is fair giving 20% on USD or 30% on ETH, but 50% BTC very high risk, so what % if I use other Crypto USDT XRP etc?
P.S. even ETH is high cost on fees, lowers fees is USDT, other thing making deposit BTC you balance can easy jump to 0 after 2-3 spins do to BTC volatility
also if i make deposit on BTC I not going to keep it on casino I will cashout, that will be more fees, making USDT deposit I can keep to on casino balance for weeks and not cashout
 

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Great to see Winz is doing cash back % ,
Example:
Playing turnover: 20% USD - 50% BTC - 30% ETH.
The reward will be paid out: 20% in USD - 50% in BTC and 30% in ETH
we spend real money and we try to stay away from BTC high cost on fees and Bitcoin volatility, let say someone is making $100 deposit on BTC that $100 will be easy worth under $50 when it gets credit in casino account
I dont thing is fair giving 20% on USD or 30% on ETH, but 50% BTC very high risk, so what % if I use other Crypto USDT XRP etc?
P.S. even ETH is high cost on fees, lowers fees is USDT, other thing making deposit BTC you balance can easy jump to 0 after 2-3 spins do to BTC volatility
also if i make deposit on BTC I not going to keep it on casino I will cashout, that will be more fees, making USDT deposit I can keep to on casino balance for weeks and not cashout
This example is only relevant if you are using multiple currencies to play. If you play using only one currency then all your rewards are paid in this currency only. If you make deposits in multiple currencies, then your rewards would be paid equally according to your gameplay.
 
Winz.io Casino passed pretty much with flying colors - albeit one payment issue that was out of their hands, otherwise pretty flawless. Redid their score with the Casinomeister casino formula and they score 9.3 - not too shabby. :thumbsup:

You can check out their review here: Winz.io Casino Review (2022)
Even though I don't have any proof, I'd like to share what happened with
me, playing BAR Roulette 2000x from WinFinity at Winz.io online casino. If
you can treat this as a complaint, so much the better, for everyone.

On 18/12/2023 @ approximately 02h00 UTC I was playing the above 'Live'
Roulette game, (from my BTC account) at Winz.io, when suddenly I was unable
to place ANY bets, for ONE round only. The number that consequently came in
was 26, MY number, that I ALWAYS bet on, and it hit the 2000x multiplier!
(I would only have had 0.0002BTC on 26; thus a win of 0.4BTC).
Now, that might have been a sudden bad connection, or some other glitch,
but interestingly, I have been playing for quite a while before and
immediately after that specific round, and even for a while still, without
ANY hiccups.
So, was that just pure damn bad luck or is there some other way, like for
Winz.io to being able to be a round or 2 'in front' of all players with
their games/broadcast/whatever, thereby granting them opportunity to in
some way manipulate the game, by for instance, being able to select WHEN
players can bet or not!??

Anyway, as I've said, I don't have ANY proof, and you can make of this what
you want, but I just felt that players should be aware of the fact that it
seems that ALL casinos, even 'reputable' casinos like Winz.io, will go to
ANY means to have some sort of extra advantage over players, like a type of
'foreknowledge' and being able to 'manipulate' the game and players.

Thus, BEWARE, even of Winz.io! I'M HIGHLY DISAPPOINTED!! As I've looking
for a LONG time for a TRUSTworthy casino that one could 'walk a path with'.
Alas, not to be...!

P.s.: Although Winz.io did reply to my 'complaint', negatively that is, I must just say that I had the date wrong; it happened just earlier this week, not in 2020 (as I had it in my initial complaint with them).
 
Even though I don't have any proof, I'd like to share what happened with
me, playing BAR Roulette 2000x from WinFinity at Winz.io online casino. If
you can treat this as a complaint, so much the better, for everyone.

On 18/12/2023 @ approximately 02h00 UTC I was playing the above 'Live'
Roulette game, (from my BTC account) at Winz.io, when suddenly I was unable
to place ANY bets, for ONE round only. The number that consequently came in
was 26, MY number, that I ALWAYS bet on, and it hit the 2000x multiplier!
(I would only have had 0.0002BTC on 26; thus a win of 0.4BTC).
Now, that might have been a sudden bad connection, or some other glitch,
but interestingly, I have been playing for quite a while before and
immediately after that specific round, and even for a while still, without
ANY hiccups.
So, was that just pure damn bad luck or is there some other way, like for
Winz.io to being able to be a round or 2 'in front' of all players with
their games/broadcast/whatever, thereby granting them opportunity to in
some way manipulate the game, by for instance, being able to select WHEN
players can bet or not!??

Anyway, as I've said, I don't have ANY proof, and you can make of this what
you want, but I just felt that players should be aware of the fact that it
seems that ALL casinos, even 'reputable' casinos like Winz.io, will go to
ANY means to have some sort of extra advantage over players, like a type of
'foreknowledge' and being able to 'manipulate' the game and players.

Thus, BEWARE, even of Winz.io! I'M HIGHLY DISAPPOINTED!! As I've looking
for a LONG time for a TRUSTworthy casino that one could 'walk a path with'.
Alas, not to be...!

P.s.: Although Winz.io did reply to my 'complaint', negatively that is, I must just say that I had the date wrong; it happened just earlier this week, not in 2020 (as I had it in my initial complaint with them).
Dear Stephan,

We would like to inform you that we've thoroughly reviewed the details of your recent case with the game BAR Roulette 2000x from Winfinity game provider for the period from 2023-12-18 02:00:06.375 till 2023-12-18 02:42:06.989 UTC, and here are the findings:

"The Provider checked this issue and concluded that there were no irregularities found on their side.

While checking the game server logs, they see that the player placed the bet in total amount of 0.00024 BTC on multiple Straight Up bets (Free Bonus Buy level 4) in the game round with the winning number 16 Red.

After further investigation, the provider found that no multiplier was implemented for the winning number. The player received their winning in the amount of 0.00018 BTC.

Please be advised, that during the mentioned time frame there were no games with winning number 26 Black.

Below we attach the details:
External Round ID: lfz-pit8av8a-31d199f27c30415e8e35b22cb03cbf1d
Timestamp in UTC: 2023-12-18 02:04:03
Bet amount: 0.00024 BTC
Win amount: 0.00018 BTC

If you have any additional questions, concerns, or comments, please feel free to share them with us. We are here to assist you at any point in the future.

Best regards,
WinzioTeam
 
Yeah, I got that reply as well. Well, what can I say!? I stand by what I witnessed: the table suddenly wouldn't accept any of my bets and 26, which I ALWAYS bet on, came up with a 2000x multiplier. I SAW THAT WITH MY OWN EYES. But yeah, according to Winz.io, I must have been hallucinating.
I said 'roundabout 02h00 UTC', but I have no idea of the "round ID number"; NO proof unfortunately. Why don't they publish a copy of my conversation with the dealer almost immediately after??
 
Yeah, I got that reply as well. Well, what can I say!? I stand by what I witnessed: the table suddenly wouldn't accept any of my bets and 26, which I ALWAYS bet on, came up with a 2000x multiplier. I SAW THAT WITH MY OWN EYES. But yeah, according to Winz.io, I must have been hallucinating.
I said 'roundabout 02h00 UTC', but I have no idea of the "round ID number"; NO proof unfortunately. Why don't they publish a copy of my conversation with the dealer almost immediately after??
Just a quick update, Winz.io keeps on denying that the spin occurred at all or that there's any record of it, but that's just my point. They (because they have to 'honour' the bets?) have some sort of PREKNOWLEDGE of spins and can choose which spins to completely 'disable' or 'wipe' of the records (for ALL players), even though they DO happen, because it's a 3rd party provider LIVE table.

Once again, I don't have ANY proof (a screen recording would have shown it), but I know what happened, what I experienced and what I saw. I stand by my allegation. So players, if you play 2000x BAR Live Dealer Roulette, make and keep a screen recording. Winz.io is just as unscrupulous as the rest!

P.s., if it is WinFinity (the 'table provider') who has to honour and actually pay for the bets, then it's probably they themselves that 'disable' the tables and delete the records, (in which case Winz.io will then be in the 'clear'?)?
 
@Winz.io casino not sure what is going on with cashout is taking like 1 hrs? before you change to new payment provider was no more than 10mins, now all time takes like 45min up to 1hrs sometimes over 1hrs, 1hrs past still not got paid
Also add games with 92% RTP is crazy low, and games dont look like real Novo games, real one they dont have turbo spin
real novo games are 95% RTP and they look different on bottom
here u can see your self
You do not have permission to view link Log in or register now.
 

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Hey @justdoit

We appreciate your bringing your concerns to our attention, and we sincerely apologize for any inconvenience you have experienced regarding the cashout process and the RTP display on our platform.

1. Cashout Delays:
We understand and share your frustration with the extended processing times for withdrawals. After a thorough investigation, we can confirm that there have been no changes to our payment provider. Please be assured that from our end, we are committed to approving withdrawals within 10 minutes. However, there can be delays in the blockchain processing of cryptocurrency transactions that are beyond our control. We appreciate your understanding and patience in this matter.

2. RTP Visual Bug:
Thank you for bringing the issue with the RTP percentages to our attention. Upon investigation, we discovered a visual bug affecting the displayed RTP percentages for some games, including Golden Ark™ | NOVOMATIC. We have promptly addressed this issue from our side, and you can now trust that we accurately represent NOVOMATIC games with their original RTP values. We value your diligence in helping us maintain transparency and fairness in our gaming offerings.

We understand the importance of a seamless gaming experience, and we are working tirelessly to ensure that your experience with us is nothing short of excellent.

We appreciate your continued support and look forward to providing you with an improved gaming experience.

Regards,
Winz.io Casino
 
Hey @justdoit

We appreciate your bringing your concerns to our attention, and we sincerely apologize for any inconvenience you have experienced regarding the cashout process and the RTP display on our platform.

1. Cashout Delays:
We understand and share your frustration with the extended processing times for withdrawals. After a thorough investigation, we can confirm that there have been no changes to our payment provider. Please be assured that from our end, we are committed to approving withdrawals within 10 minutes. However, there can be delays in the blockchain processing of cryptocurrency transactions that are beyond our control. We appreciate your understanding and patience in this matter.

2. RTP Visual Bug:
Thank you for bringing the issue with the RTP percentages to our attention. Upon investigation, we discovered a visual bug affecting the displayed RTP percentages for some games, including Golden Ark™ | NOVOMATIC. We have promptly addressed this issue from our side, and you can now trust that we accurately represent NOVOMATIC games with their original RTP values. We value your diligence in helping us maintain transparency and fairness in our gaming offerings.

We understand the importance of a seamless gaming experience, and we are working tirelessly to ensure that your experience with us is nothing short of excellent.

We appreciate your continued support and look forward to providing you with an improved gaming experience.

Regards,
Winz.io Casino
ever game from Novomatic RTP is fix on all games 95.13%, not sure where u got the games but they are very different from original Novomatic
any way thanks for replay
 
Yeah, I got that reply as well. Well, what can I say!? I stand by what I witnessed: the table suddenly wouldn't accept any of my bets and 26, which I ALWAYS bet on, came up with a 2000x multiplier. I SAW THAT WITH MY OWN EYES. But yeah, according to Winz.io, I must have been hallucinating.
I said 'roundabout 02h00 UTC', but I have no idea of the "round ID number"; NO proof unfortunately. Why don't they publish a copy of my conversation with the dealer almost immediately after??
The Provider reviewed all the history and videos and identified one round (Game ID lfz-pit8av8a-9320fee12c934586918ea62c9dc900d1 | 18.12.2023 01:58:25) where a player ID 152800 received a 2000x multiplier on 26. However, it's important to note that the winning number for this round was 33 black. In the following round, the winning number was 26 black, but the mentioned player did not participate.

Unfortunately, the provider cannot grant the video replay, but there are the details of the round (see attached screenshot).
 

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fake slots 100%
N2Games make PC action games like Electronic Arts do etc. Never made a slot as far as I know?

N2Live make slots, pretty crappy ones and certainly not anything to do with Greentube/Novo.

OK, GamblingJoe has a thread where a Novomatic Casino Manager (of Stargames, remember those in UK?!) confirms those provided via Softswiss are only going to be available via them for approved jurisdictions. He is also responding to a rumour that Novomatic have made an N2 server with low-grade versions of their games to service unregulated Curacao markets. Here's what he says to questions in italics:

This is the last time we will comment on the topic. The slots there are fake. It is up to you whether you want to continue to think that they are not.

We are trying to clarify a few points from you, as these do not prove anything or are even wrong.

"If I remember, the games at Platincasino are run by softswiss (iGaming provider of gambling software), which also has a content agreement with Greentube or the Novomatic Group, which also includes Greentube (subsidiary) and providers such as StarGames etc completed around 2019."

Yes, maybe so. But that doesn't confirm anything. Each game provider can decide for themselves in which market they would like to see their games again. In such a deal, the game provider can specify: “I let my games be played via Softswiss in country XY, but only there and in no other country”. Is also a possibility.

The Greentube games have NOT been playable in unregulated markets (i.e. markets that can be reached with a Curacao license) for years.

"Apart from that, it would be questionable why games from Pragmatic and Co. also run on the official servers of the game providers and only not with you?"

Perhaps Pragmatic doesn't care so much about whether they also supply non-regulated markets. Would at least explain why you can play your live casino games on some sites even though this would not be legal from Germany.

"Who knows what exactly was sold with the license (if that is the case). Maybe just the rights for graphics, sounds, game modes, etc. What a game developer who has bought the license does with it may be up to him - as long as the actual product is still recognizable."

Believe us: not a single game manufacturer, not even the smallest ones, would license parts (graphics, sound, math) of their top games to some small company (that no one has ever heard of) and say: "Hey, do whatever you want with it, no matter how it is Looks like. You can also use it on illegal sites."

It would be as if someone could grab partial rights from Disney and George Lucas to the Star Wars story (a few short cuts, well-known statements, music), and then put them together in a game and redistribute them on illegal sites. No matter what it looks like.

This does more harm to the content than what it brings. Although we are talking about slots, we are talking about IP (intellectual property) rights, as you generally know from the film or sports production industry.

"Just because the title "Manager" is written above the avatar does not mean that someone is actually the manager of the casino, it could also be an intern or a regular employee"

We have already made it clear in other threads that our account is monitored by our customer service but also by the marketing/operations team. We can therefore also make statements regarding game providers, contracts with game manufacturers, advertising, and German gambling regulations. Because we have been working on these topics for years - not as interns.

As I said, that was our last statement on the topic, as we want to focus on our own brand and the original games.
 
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in Novo web page you cant see same setup slots, if they was real they will be on Novo page

Yeah i know, Novomatic is my favorite provider, and i was playing some of their online slots for over 10 years. Then somewhere in 2022, I stopped completely; i believe they aren't playing anymore as they used to. So these new ones i wouldn't touch at all.

For most seasoned players, these "Novomatics" certainly look suspicious. But for those who played them only a few times, it may seem just like a game update, similar to a phone system update when a pair of new bollocks appear that nobody needs. I can bet that the younger generation is used to it. Now a lot of things change rapidly.
 
N2Games make PC action games like Electronic Arts do etc. Never made a slot as far as I know?

N2Live make slots, pretty crappy ones and certainly not anything to do with Greentube/Novo.

OK, GamblingJoe has a thread where a Novomatic Casino Manager (of Stargames, remember those in UK?!) confirms those provided via Softswiss are only going to be available via them for approved jurisdictions. He is also responding to a rumour that Novomatic have made an N2 server with low-grade versions of their games to service unregulated Curacao markets. Here's what he says to questions in italics:

This is the last time we will comment on the topic. The slots there are fake. It is up to you whether you want to continue to think that they are not.

We are trying to clarify a few points from you, as these do not prove anything or are even wrong.

"If I remember, the games at Platincasino are run by softswiss (iGaming provider of gambling software), which also has a content agreement with Greentube or the Novomatic Group, which also includes Greentube (subsidiary) and providers such as StarGames etc completed around 2019."

Yes, maybe so. But that doesn't confirm anything. Each game provider can decide for themselves in which market they would like to see their games again. In such a deal, the game provider can specify: “I let my games be played via Softswiss in country XY, but only there and in no other country”. Is also a possibility.

The Greentube games have NOT been playable in unregulated markets (i.e. markets that can be reached with a Curacao license) for years.

"Apart from that, it would be questionable why games from Pragmatic and Co. also run on the official servers of the game providers and only not with you?"

Perhaps Pragmatic doesn't care so much about whether they also supply non-regulated markets. Would at least explain why you can play your live casino games on some sites even though this would not be legal from Germany.

"Who knows what exactly was sold with the license (if that is the case). Maybe just the rights for graphics, sounds, game modes, etc. What a game developer who has bought the license does with it may be up to him - as long as the actual product is still recognizable."

Believe us: not a single game manufacturer, not even the smallest ones, would license parts (graphics, sound, math) of their top games to some small company (that no one has ever heard of) and say: "Hey, do whatever you want with it, no matter how it is Looks like. You can also use it on illegal sites."

It would be as if someone could grab partial rights from Disney and George Lucas to the Star Wars story (a few short cuts, well-known statements, music), and then put them together in a game and redistribute them on illegal sites. No matter what it looks like.

This does more harm to the content than what it brings. Although we are talking about slots, we are talking about IP (intellectual property) rights, as you generally know from the film or sports production industry.

"Just because the title "Manager" is written above the avatar does not mean that someone is actually the manager of the casino, it could also be an intern or a regular employee"

We have already made it clear in other threads that our account is monitored by our customer service but also by the marketing/operations team. We can therefore also make statements regarding game providers, contracts with game manufacturers, advertising, and German gambling regulations. Because we have been working on these topics for years - not as interns.

As I said, that was our last statement on the topic, as we want to focus on our own brand and the original games.
3rd time I am seeing this novo slots, in no gamstop casinos Rolla was playing other day on stream and in Winz, N2 I thing they are Chines company , they have some live table games in 888, end of the day Casino they looking to max their profit, but they dont look good in casino rate 9.6 one the best vote casino
cheers for replay

 
The Provider reviewed all the history and videos and identified one round (Game ID lfz-pit8av8a-9320fee12c934586918ea62c9dc900d1 | 18.12.2023 01:58:25) where a player ID 152800 received a 2000x multiplier on 26. However, it's important to note that the winning number for this round was 33 black. In the following round, the winning number was 26 black, but the mentioned player did not participate.

Unfortunately, the provider cannot grant the video replay, but there are the details of the round (see attached screenshot).
Thank you for the reply. However, it just proves my point, also that I have been speaking the truth and not just ranting. PLAYERS BEWARE, it still is VERY strange that I was UNABLE to place ANY bets for that ONE specific round only, (when 26 came in with a 2000x multiplier), that the 'platform' just wouldn't accept my bets for that round ONLY!??
 
They've also lowered the RTP of Bgaming and Avatarux slots to 93/94%.

See ya Winz.

You've lost my business.
Make sure you check every single slot on Dama NV and Hollycorn sites now. Poppiplay some dama are running 89% rtp. Truelab 92% etc

I havent closed all of them but I closed alot. Mostly because I like Endorphina, Yggdrasil and amatic and those RTPs cannot be changed (although new Yggdrasil are coming out at 94%)

The industry is getting very very close to losing me as a player though. I will not play on 94% rtps.
 
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