Need your input: Which Software provider do you trust most?

[Nate]

Hi,

When you're choosing where to play, the casino itself gets most of the attention. But what about the software providers powering the games? Some players swear by certain providers and actively seek out casinos that feature them. Others couldn't care less as long as the games work.

Where do you stand? Are there providers you trust more than others? Does it affect your gaming habits? If you've got a top three, we'd love to hear who made the cut and why.

Nate

 

[satchnz]

I think maybe the better way to look at it is which providers don't you trust.

For me it would be Spinomenal. They do not put RTP info in their pay tables unless the market specifically requires it. For this reason alone, I will not play this provider. Plus their games are shit.

 

[Nate]

I think maybe the better way to look at it is which providers don't you trust.

For me it would be Spinomenal. They do not put RTP info in their pay tables unless the market specifically requires it. For this reason alone, I will not play this provider. Plus their games are shit.

Yes, along those lines - I am curious about both - the trusted and the ones you don't trust.

Software Providers I personally don't really trust - Evolution

Since their acquisition of NLC and NetEnt, I am seeing very crappy results. Is this true for others?

Nate

 

[teckiwi]

Don't trust endorphina - I lose so much on these titles with dead spins lasting tens of spins and losing a few hundred x without a bonus often.

Do trust - Pragmatic, I just like the features are constant between games(remembering bet size etc on the next session, how is this not standard on every slot), replays available for every game I play and a decent replay manager to get the link from. The only thing I dislike about pragmatic is they don't let players report fake slots on casinos to them anymore, emails go answered and they don't take legal action against them like they used to.

 

[Kroffe]

I guess this goes for most providers these days, but i dont really trust slots that have a million different bonus buy / ante-bet options.
You just know that playing without those extra bets on will be the most miserable experience, all to push you into buying the bonus or activating the ante-bets.

Biggest offenders are Pragmatic and NLC, but most providers seem to be leaning towards that path these days.

 

[brianmon]

Yes, along those lines - I am curious about both - the trusted and the ones you don't trust.

Software Providers I personally don't really trust - Evolution

Since their acquisition of NLC and NetEnt, I am seeing very crappy results. Is this true for others?

Nate

Definately Evolution - NetEnt and BGT. Altough I can't comment on NCL, since I don't play them enough to notice anything.
NetEnt are abysmal these days. Feature frequency is much lower. It's like some of the scatters have been removed. No doubt they still reach their RTP, overall. But the variance profile has been tweaked

 

[L&L-Jan]

It will be a long list

 

[Mr Shine]

I trust the casinos I play at, so any software they use is probably correct, therefore I'll play any provider's games on Betfred, Sun Bingo, Lottomart etc. I wouldn't trust any software at a dodgy cryptoscum site as although it's not the provider's fault per se, they can all be hacked.

 

[Nate]

It will be a long list

Of ones you trust or... distrust?

Nate

 

[Nate]

Definately Evolution - NetEnt and BGT. Altough I can't comment on NCL, since I don't play them enough to notice anything.
NetEnt are abysmal these days. Feature frequency is much lower. It's like some of the scatters have been removed. No doubt they still reach their RTP, overall. But the variance profile has been tweaked

I hear you - I mentioned to @L&L-Jan a while back that when ABC and CAC ran on the old NetEnt servers, hits were much better. When things moved over to Evo, there was a significant change in overall play.

 

[YouTubeSlots]

None of them.

 

[Mats777]

I feel the same way as @Mr Shine . I trust the casinos I play at, and the games they provide.

 

[IvoryStackSociety]

Hi,

When you're choosing where to play, the casino itself gets most of the attention. But what about the software providers powering the games? Some players swear by certain providers and actively seek out casinos that feature them. Others couldn't care less as long as the games work.

Where do you stand? Are there providers you trust more than others? Does it affect your gaming habits? If you've got a top three, we'd love to hear who made the cut and why.

Nate

I definitely pay attention to providers more these days. Pragmatic and NetEnt are probably the ones I trust most just because I’ve had the most consistent experience with them over time. If I see a casino filled with unknown providers only, I usually become a bit more cautious honestly.

 

[Jono777]

I trust BTG in the main, they've always been so honest since day one here on the forum.

*Says a part-time Bonanza & Chilli lover

 

[Webzcas]

For me back in the day, it was Microgaming hands down. This in part due to the fact that I worked for Ladbrokes in Gibraltar, starting on the very first day Ladbrokes Casino was launched on 2nd October 2000.

This is based on my own experience having worked fairly closely with the MGS team during those early years. This also includes flying out to Limerick in Ireland with them to Dell's EMEA Factory, whereby we mirrored our ( Ladbrokes Casino ) setup for DR testing.

Nowadays, I think all the big players can be trusted implicitly. When I say big players, think Novomatic, Light and Wonder, IGT etc etc. Indeed I would say the vast majority of the online casino studios are also 100% trustworthy.

 

[X-Raided]

I don't trust: Pragmatic, Red Tiger, NoLimit City, Spinomenal, Zillion Games, AvatarUX (those POP game gamble for more spins and overall gameplay is scripted shit) 4ThePlayer, Kalamba Games, Iron Dog Studios (SHIT!), Platipus, GameArt, Beltra, and finally... I don't trust ELK STUDIOS!

I like Endorphina, but I don't trust their card gamble option at all to double your money.

Now, for the ones that I do trust: BTG, Fantasma Games, Quickspin, iSoftBet, Thunderkick, Amatic, Hacksaw (partly because I hit a max win last year on Chaos Crew) Novomatic and Play n' Go.

There's a lot of providers that I don't like and also don't play, but this thread isn't about all of that.. It's about which providers do I trust and distrust, so we'll end it there.

 

[satchnz]

@X-Raided your post has teased out some additional thoughts.

Red Tiger - a hard pass. Can anyone land a bonus on their games??
AvatarUX - I especially go out of my way to avoid the Pop games. Utter trash, and the gamble spins as you said…
GameArt - they made a slot with a Roshtein like character in it. Enough said.
Thunderkick - their RTPs on recent releases max out at 94.x%
Novomatic - I’ve not seen any RTPs on their new releases more than 94.x%

Perhaps this is more a “I don’t like” post, but I really lack trust in providers who don’t offer at least a high RTP option (96%+ in my opinion).

 

[X-Raided]

@X-Raided your post has teased out some additional thoughts.

Red Tiger - a hard pass. Can anyone land a bonus on their games??
AvatarUX - I especially go out of my way to avoid the Pop games. Utter trash, and the gamble spins as you said…
GameArt - they made a slot with a Roshtein like character in it. Enough said.
Thunderkick - their RTPs on recent releases max out at 94.x%
Novomatic - I’ve not seen any RTPs on their new releases more than 94.x%

Perhaps this is more a “I don’t like” post, but I really lack trust in providers who don’t offer at least a high RTP option (96%+ in my opinion).

Yeah, I'm one of those slotters, like The Bandit for example, who really don't give shit about RTP percentages when choosing what to play. I play slots from providers that I trust, who have demonstrated potential of what their games are capable of paying out.

That said, I trust Thunderkick & Novomatic and do enjoy some of their older slots. The newer ones on the otherhand? Not so much. But this is completely preference based.

It's a pity that Red Tiger games perform so dismally and when finally actually landing a bonus after 100's of spins, pay so paltry. They honestly could have been one of the great ones.

As for AvatarUX's Pop series games.. in the past, I've wanted to punch holes in my wall when gambling for more spins. I've completely cutoff that provider and their stupidly themed newer trash games. Bye Felicia.

 

[Nate]

@X-Raided your post has teased out some additional thoughts.

Red Tiger - a hard pass. Can anyone land a bonus on their games??
AvatarUX - I especially go out of my way to avoid the Pop games. Utter trash, and the gamble spins as you said…
GameArt - they made a slot with a Roshtein like character in it. Enough said.
Thunderkick - their RTPs on recent releases max out at 94.x%
Novomatic - I’ve not seen any RTPs on their new releases more than 94.x%

Perhaps this is more a “I don’t like” post, but I really lack trust in providers who don’t offer at least a high RTP option (96%+ in my opinion).

I agree with Red Tiger - I just skip their games. The odd few spins on Piggy Riches Megaways or 777 Strike are enough for me. Everything feels the same to me irrespective of the theme.

WRT to Thunderkick - Your point is spot on. If I ever dabble with their games, it's the older, higher-RTP ones. I won't waste my time trying any of their 94% junk.

Let me add:

I don't trust BTG - Never have, never will. Despite this, I am culpable of playing their games and getting slaughtered 90% of the time.

Nate

 

[X-Raided]

I agree with Red Tiger - I just skip their games. The odd few spins on Piggy Riches Megaways or 777 Strike are enough for me. Everything feels the same to me irrespective of the theme.

WRT to Thunderkick - Your point is spot on. If I ever dabble with their games, it's the older, higher-RTP ones. I won't waste my time trying any of their 94% junk.

Let me add:

I don't trust BTG - Never have, never will. Despite this, I am culpable of playing their games and getting slaughtered 90% of the time.

Nate

BTG games can and do pay, but to your point, yes, your chances are very high of getting absolutely slaughtered while camping out and waiting for a bonus to land.

I have to have 2 things when playing any BTG slot - patience and a decent balance, lol.

Who Wants To Be a Millionaire Megaways is one of my all time favorites, despite how badly it treats me most of the time.

 

[09237653]

I trust all of the 'big' providers, reduced RTPs are a choice of the casinos, so wont play reduced RTP versions obviously.

examples: playngo, pragmatic play, netent, thunderkick, BTG, push, microgaming, relax - a lot of their games are still shite probably 90%+ but that is down to gameplay and mechanics not the RNGs.

 

[dunover]

IGT, BTG, 4TP and Shite & Blunder tend to be decent. PooPrint I cannot stand and nor Notent any more.

 

[Nate]

IGT, BTG, 4TP and Shite & Blunder tend to be decent. PooPrint I cannot stand and nor Notent any more.

I knew BTG would be at the top of your list

 

[2Slots]

BTG and old Netent for me. Right now I'm only playing a few BTG slots and DoA2/JATB.

I did try quite a lot of other providers when I started and would agree that most of them can be trusted if you are happy with their game designs.

Two I don't trust would be NLC and Playtech.

NLC because of all the bonus buy/boosters. I doubt they design a separate version that has a good average bonus frequency without those options for UK type markets.

Playtech I played quite a lot when I first started, mostly mega fireblaze, they were bonus or bust with not much base game and the bonus returns were never anything great.

 

[dealer wins]

Just take the generous White Hat gaming casino bonuses, stack bonuses with the deposit and bonus letting the balance go to zero, then play the bonuses and they are paid in cash. Free money

 

[teckiwi]

Just take the generous White Hat gaming casino bonuses, stack bonuses with the deposit and bonus letting the balance go to zero, then play the bonuses and they are paid in cash. Free money

Most casinos tend to catch onto this when you withdraw more than a few hundred and then check play.

 

[sufferinsilence]

I think all of them can be "trusted" when you play them on casinos that are licensed by decent governing bodies but I guess it's just based on feeling

Anyway, most of my trust issues are in all the extra bet offerings. Not providers. But if I really had to choose a provider I trust most it'd be BTG followed by the ones that offer oldschool games like Novomatic, Gamomat, Amatic, EGT/Amusnet and Merkur.

 

[dealer wins]

Most casinos tend to catch onto this when you withdraw more than a few hundred and then check play.

I and several mates have been doing this for over 2 years now. Me occasionally, them every week making £50-£150 a week.

 

[satchnz]

I trust all of the 'big' providers, reduced RTPs are a choice of the casinos, so wont play reduced RTP versions obviously.

The point I was trying to make above was this isn’t always the case. When it comes to Thunderkick/Novamatic/ELK (until recently), their offerings top out at 94% so no casino has the option of taking anything higher. IMO 94% is a “reduced RTP”.

 

[Casinos Hate Winners]

I hear you - I mentioned to @L&L-Jan a while back that when ABC and CAC ran on the old NetEnt servers, hits were much better. When things moved over to Evo, there was a significant change in overall play.

How does that even make sense? They changed servers and the frequency of bonus games or big wins dropped by 10x? That's the same as saying slots played better before Trump came along.

Personally I mainly play Pragmatic and NetEnt. I like that NetEnt publishes volatility as an actual standard deviation figure, and gives transparent information on progressive jackpot conditions. Pragmatic provides max win frequency and big win data, at least for operators.

 

[Nate]

How does that even make sense? They changed servers and the frequency of bonus games or big wins dropped by 10x? That's the same as saying slots played better before Trump came along.

Personally I mainly play Pragmatic and NetEnt. I like that NetEnt publishes volatility as an actual standard deviation figure, and gives transparent information on progressive jackpot conditions. Pragmatic provides max win frequency and big win data, at least for operators.

It can make sense in a number of ways - Firstly, a change in RTP would justify a deviation. Secondly, Nobody said 10x - Where did you get that figure from? Thirdly, this is MY data - do you have data to the contrary to even start making assumptions?

Nate

 

[Casinos Hate Winners]

It can make sense in a number of ways - Firstly, a change in RTP would justify a deviation. Secondly, Nobody said 10x - Where did you get that figure from? Thirdly, this is MY data - do you have data to the contrary to even start making assumptions?

Nate

1. On burden of proof. Presumption works the other way around — if you're claiming a server migration caused a measurable drop in hit frequency, the burden is on you to substantiate that, not on me to disprove it.

Personal observation across an unspecified sample size isn't evidence of a math change; it's a hypothesis that needs data.

2. On "10x". Fair, I shouldn't have put a specific multiplier in your mouth — but the magnitude isn't really the point. Any claim that hit frequency or big-win rate changed meaningfully after a server migration implies the math model changed. And here's the issue: a server move cannot change RTP, hit frequency, or volatility on its own.

3. On RTP variants. What's much more likely is something we already know happens industry-wide: operators can deploy different certified RTP versions of the same slot. Almost every major provider — NetEnt included — ships multiple RTP builds (e.g. 96.x%, 94.x%, 92.x%) and operators choose which one to run. So if hit frequency or perceived "looseness" changed, the realistic explanation is an operator-side switch of the RTP variant, not the server migration itself.

A genuine question back: among the providers you trust, can you point to slots where the RTP is locked and structurally cannot be lowered by the operator?

Two clear examples.
DOA 2 — single fixed RTP of 96.8%, no variants exist.
Mega Joker — 96% base RTP + jackpot contribution averaging 3%, totalling ~99% effective RTP that cannot be dialled down.

 

[Nate]

1. On burden of proof. Presumption works the other way around — if you're claiming a server migration caused a measurable drop in hit frequency, the burden is on you to substantiate that, not on me to disprove it.

Personal observation across an unspecified sample size isn't evidence of a math change; it's a hypothesis that needs data.

2. On "10x". Fair, I shouldn't have put a specific multiplier in your mouth — but the magnitude isn't really the point. Any claim that hit frequency or big-win rate changed meaningfully after a server migration implies the math model changed. And here's the issue: a server move cannot change RTP, hit frequency, or volatility on its own.

3. On RTP variants. What's much more likely is something we already know happens industry-wide: operators can deploy different certified RTP versions of the same slot. Almost every major provider — NetEnt included — ships multiple RTP builds (e.g. 96.x%, 94.x%, 92.x%) and operators choose which one to run. So if hit frequency or perceived "looseness" changed, the realistic explanation is an operator-side switch of the RTP variant, not the server migration itself.

A genuine question back: among the providers you trust, can you point to slots where the RTP is locked and structurally cannot be lowered by the operator?

Two clear examples.
DOA 2 — single fixed RTP of 96.8%, no variants exist.
Mega Joker — 96% base RTP + jackpot contribution averaging 3%, totalling ~99% effective RTP that cannot be dialled down.

Agreed on the structural point - infrastructure doesn't change the certified math, full stop. I'm not arguing otherwise.

What I'm pointing at is the specific window, not the general principle. Neither of us has the operator-side records, supplier disclosures, or certification logs to say what actually happened during the NetEnt → Evo transition at any operator.

Nate

 

[Casinos Hate Winners]

Agreed on the structural point - infrastructure doesn't change the certified math, full stop. I'm not arguing otherwise.

What I'm pointing at is the specific window, not the general principle. Neither of us has the operator-side records, supplier disclosures, or certification logs to say what actually happened during the NetEnt → Evo transition at any operator.

Nate

Fair enough — we're aligned on the principle.

My broader point was just this: if it feels like something changed, that's subjective experience, not evidence of a math shift. In a neighbouring thread I made the case that to empirically detect an RTP drop from 96% to 94% (when you don't know the configured RTP and can't check it in the settings) you need millions of spins to say it with any confidence — and the higher the volatility, the more spins you need. A few sessions, even a few thousand spins, simply won't separate signal from noise at that level.

So when someone says "play feels different lately," I take it as a real observation about their experience — just not as evidence of an underlying change in the math.

Peace and good luck to everyone !