**Hey Vinyl & Max! Vinyl, you summed the whole thing up very nicely here, and I would like to add just one little thing. Promotions are good to have, some casinos does not give anything in the form of 'a bonus' but they do have very good promotions, and you are right! Without them (and not just in this industry, in pretty much ANY industry) there would be a bit of a 'dry spell' for the casinos.
I think the industry is chaning to the point where nobody wants to be bombarded by the same crap all the time. Like Vinyl said
" There could be tournaments where prizes are awarded for achieving something " - THIS is a very good sugestion. It will [eventaully] build a good solid communication foundation and interaction between the players and the casino.
It is easy enough, like Max suggested, to have links to threads and other newsletters. How many of the casinos that you play at, are partnered here with Casino Meister for instance? With permission [of course] why not SHOW us that you ARE paying attention to the gripes, growing pains and even compliments from this forum (and others!) by merely referring to a thread on this board?
There are many things that's being adressed here, from Neteller issues to the last/latest conference, and games releases! Bloody hell, the webmasters of this board does their best to 'keep it clean' - WHY NOT educate your players by LETTING THEM KNOW you are pro-active, and that help is on hand by merely reading this board and others?
Anyways.... Ranting again. Sorry. I like your post Vinyl, it seems like you have put a LOT of thought into it... I DO hope there are reps paying attention... maybe more will also participate or ask THEIR questions to be answered PUBLICALLY. Just a thought. Use it, don't use it.
**