- Joined
- Aug 20, 2007
- Location
- World Citizen
Dear Members.
What is happening with Club World Group? I have played there since 2009. And suddenly last week a wihtdrawal of 800 $ was declined and my account closed.
I contacted the cashier with no answer, and then I contacted the chat, and they could not give me any answer either.
Not until I contacted rep. here, my withdrawal was released. But my account still closed.
I then asked why my account is closed, and today I have got the answer that I have not broken any terms and conditions, but they do not like the way I play slots when I take a bonus. So I am not welcome as a customer any more. Period!
I have noticed that withdrawal take longer time then before, and this last treatment, to be punished like this, for no reason, is alarming.
I am so dissapointed of this treatment, and my comp. points are confiscated aswell when they closed the account.
I think this is rougish behaviour.
A very sad L'arsenne
What is happening with Club World Group? I have played there since 2009. And suddenly last week a wihtdrawal of 800 $ was declined and my account closed.
I contacted the cashier with no answer, and then I contacted the chat, and they could not give me any answer either.
Not until I contacted rep. here, my withdrawal was released. But my account still closed.
I then asked why my account is closed, and today I have got the answer that I have not broken any terms and conditions, but they do not like the way I play slots when I take a bonus. So I am not welcome as a customer any more. Period!
I have noticed that withdrawal take longer time then before, and this last treatment, to be punished like this, for no reason, is alarming.
I am so dissapointed of this treatment, and my comp. points are confiscated aswell when they closed the account.
I think this is rougish behaviour.
A very sad L'arsenne