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What is a resident permit?

Discussion in 'The Attic' started by sagera, Mar 30, 2012.

    Mar 30, 2012
  1. sagera

    sagera Newbie member

    Occupation:
    self employed
    Location:
    Canada
    I am trying to get my limits removed from moneybookers and I have sent a certified copy of my passport but they want a resident permit. I live in Canada and have no idea what the equivalent of that would be. I figured the passport would work but apparently not. I have googled it and still don't know. Wondering if anyone knows what I could send them that would work??
     
  2. Mar 30, 2012
  3. IanO

    IanO Regular Human

    Occupation:
    Marketing and promotions
    Location:
    Ireland.
    Just a thought... is your Passport a Canadian Passport?

    If the address in your MB account is Canada, but your passport says some other country, they may require additional proof you are a resident of Canada and legally living there. This is just speculation though .... what did Moneybookers say when you put this question to them?
     
  4. Mar 30, 2012
  5. Kotsy1

    Kotsy1 Experienced Member

    Occupation:
    social worker
    Location:
    USA
    for USA it is called a legal permanent residency card or aka green card

    where are you a citizen of? if not canada, then they are looking for verification that you are there legally.

    hope this helps
     
  6. Mar 30, 2012
  7. sagera

    sagera Newbie member

    Occupation:
    self employed
    Location:
    Canada
    I was born in canada and lived here all my life. My passport is Canadian.......so I have no clue what they are asking me for.
     
  8. Mar 30, 2012
  9. sagera

    sagera Newbie member

    Occupation:
    self employed
    Location:
    Canada
    Moneybookers told me if I can't supply a resident permit they need an explanation why I can't provide one.....that is why I was asking what it is.......I have never even heard of a resident permit before
     
  10. Mar 30, 2012
  11. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Sounds like bullshit.

    Whatever they might be called in different countries, they all have one function. This is to prove that a foreign national is living and working in the host country legally. It's a "green card" for the US, and no doubt something exists in Canada if, for example, a US citizen moves there to live and work, but retains their US nationality and passport.

    Since you were born in Canada, and have a Canadian passport, Moneybookers are showing (again) their incompetence. They may well want something, but they are not asking for the right document.

    Their concern is probably that US residents are getting around the rules by registering as "Canadian" using a "borrowed" address. Since you have supplied a Canadian passport, this would not be the case.

    Something has clearly got them suspicious in your case, as this is not normal procedure for having limits raised. Passport, proof of address, and bank account verification are normally used. This is very similar to Neteller, and I have been through this standard procedure there long ago.

    Perhaps they suspect you are operating the account on behalf of another person, such as a US player, and it is being used to work around UIGEA. They need a watertight cover for their asses in case this proves to be true. They can do this by showing they took every possible step in verifying the account before upgrading it.

    Surely Moneybookers know what they want in the case of a Canadian born and resident citizen who has already supplied the passport - but there again, we know how inept they are:rolleyes:

    Maybe they would accept a DNA sample instead:(
     
    3 people like this.
  12. Mar 30, 2012
  13. rockycatt

    rockycatt meistercatt CAG MM

    Occupation:
    carpenter
    Location:
    Boston
    send a tax bill ,utility bill, other domestic receipt . and tell them if this isn't exactly what they want then to tell you exactly what goverment form they are looking for
    thanx W V M ,
     
  14. Mar 30, 2012
  15. sagera

    sagera Newbie member

    Occupation:
    self employed
    Location:
    Canada
    I certified a utility bill too.......so that isn't what they want......
     
  16. Mar 30, 2012
  17. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Found this (Google)


    THIS is where this "resident permit" comes from. Having been granted the status, an immigrant is issued with a wallet sized card with their photo on it, much like any other ID card or the UK driving license.

    As you were BORN in Canada, Moneybookers are (as I suspected) showing the incredible levels of the BULLSHIT they can come out with. Given that you have provided proof of full Citizenship with a Canadian passport, the request for a residency permit beggars belief, but this IS Moneybookers after all:(

    Seems you just got royally Skrilled:p
     
    1 person likes this.
  18. Mar 30, 2012
  19. skiny

    skiny Banned User - violation of <a href="http://www.cas

    Occupation:
    Doing everyone else's job.
    Location:
    Canada
    You don't even need a passport. You only need a birth certificate if you were born in Canada. Being born in Canada automatically makes you a Canadian citizen.

    There is no legal document that specifically allows you to reside in Canada if you're already a Canadian citizen.

    Give them this phone number. 1-613-992-4211. Tell them to ask for a man named Stephen Harper. Maybe he can explain it better.
     
    3 people like this.
  20. Mar 30, 2012
  21. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    If you're a citizen of another country living in Canada, you need a PR (permanent resident) card, like someone said, it's like a green card in the states. I've never heard of such a thing for citizens though, that's weird.

    You must register/login in order to see the link.
     
  22. Mar 30, 2012
  23. cdomi66

    cdomi66 Experienced Member

    Occupation:
    truck driver
    Location:
    Calgary, AB
    I'd be curious to find out what they are asking for also. I just re-verified my account to become VIP and up limit, and all I sent was passport, utility bill and copy of cc used on account.

    Never had them ask for that, in fact, all they've ever asked for was passport and utility.

    What are they telling you when you inform them we don't have a resident card? Surely being a major institution they should be aware of each countries' legal forms of ID etc?

    Frustrating....
     
  24. Mar 31, 2012
  25. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Why would ANY country wastefully duplicate expensive systems? It's a Canadian Passport OR a permanent resident permit that proves permanent residency. As a full Canadian Citizen, the right to live and work permanently in Canada is automatic, and there is no need for an additional card to prove it.

    Pity Neteller doesn't accept Canadians, otherwise it would be a simple matter of taking your custom elsewhere.

    There are other eWallet services apart from this pair, so maybe one of these would be suitable.

    It's also possible to approach a casino for assistance, making it clear that Moneybookers have made an insane request that severely limits the amount you can deposit to your favourite casino. Casinos have their own account managers at these eWallets, and would have a vested interest in pressuring Moneybookers to take a more sensible approach (more deposits and action). The best bet is to approach a casino where you have been an active player for quite some time, and have gained some kind of VIP status.

    This approach has worked before in some cases where an eWallet has decided to make life difficult for a well known VIP player.

    It may reveal what Moneybookers are REALLY asking for, and it may turn out they have not given the correct name to the item of documentation they are after.
     
  26. Mar 31, 2012
  27. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    It is possible for any Canadian citizen to obtain a citizenship card, but they are not cheap and serve no purpose for Canadian passport holder.
     
  28. Mar 31, 2012
  29. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    That's so strange.... If you receive no clarification from MB... Anyone know if maybe Maxd could help the player? I mean... a native Canadian would have no need of a 'resident permit'. Honestly, sometimes communicating with CS is like talking to a brick wall. Sheesh...
     
  30. Apr 2, 2012
  31. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Moneybookers beg to differ. If the OP can get one, it comes down to whether the removal of limits is worth the price of one of these cards. Unfortunately, it could end up as money wasted, as there is no guarantee that Moneybookers will raise the limits rather than make an even more ridiculous request.

    Maybe live with the limits for now, but look around for an alternative, or see if a casino manager can intervene on your behalf (it potentially means more money coming from you to them).

    Although not quite the same issue, when Canbet made changes that stopped me from depositing directly with my Barclaycard, and I said that their "powered by Moneybookers" option required me to register my details and card with Moneybookers, and I had never been asked to register with a casino's processor before, and wasn't about to now, the VIP manager said they could have a word with their own Moneybookers account manager and have me made a Moneybookers VIP the minute I joined. This is how I KNOW that the possibilty exists for a casino to make representations to Moneybookers on behalf of a loyal player. I declined, and just went back to only using Neteller for my deposits. Not an option for a Canuck, so the OP doesn't have such a wide choice.
     
  32. Apr 3, 2012
  33. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    The Canadian Citizenship card doesn't have your address, or indicate that you currently reside in Canada. If Moneybookers is looking for proof of residency, it won't provide it.

    It is government-issued photo ID that shows your date of birth. But then again, so is that passport.
     
  34. Apr 3, 2012
  35. rockycatt

    rockycatt meistercatt CAG MM

    Occupation:
    carpenter
    Location:
    Boston
    send the lunatics a fishing license :D and ask them were their passport is ,and a bunch of bull crap questions, there all getting dumb as a bag of hammers
     

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