witchdr
Dormant account
- Joined
- May 18, 2010
- Location
- Iasi, Romania
Hello, I've just started playing in an online casino (21 Nova), I've won a little money and, now to cash in. My request stayed in the "Pending withdrawals" for a few days, and at last I received an e-mail saying that my request was processed and my founds are being transferred to my debit card (a Visa Electron is what I used) but is says something there that I don't quite understand: "Due to a Visa policy, we cannot routinely issue credits against previous Visa deposits. Refunds to Visa cards are solely at our discretion. MasterCard refunds are not possible." I wrote to them asking what does it mean and they responded : "This means that we do not process withdrawals requested using Mastercard due
to its policy. However, since you are using Visa, we will proceed in
processing your withdrawal request using this card.."
Now English may not be my native language but I have a feeling that they're not telling me everything. If someone could illuminate me I would really appreciate it.
With thanks, Vlad
to its policy. However, since you are using Visa, we will proceed in
processing your withdrawal request using this card.."
Now English may not be my native language but I have a feeling that they're not telling me everything. If someone could illuminate me I would really appreciate it.
With thanks, Vlad