Virgin casino. Possible fraud

Playford7

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Hi guys, just wondering if any of you whom play here have had a email telling you a third party have accessed your account?.
I just had a email saying my accounts now blocked for security reasons.
 

dunover

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Hi guys, just wondering if any of you whom play here have had a email telling you a third party have accessed your account?.
I just had a email saying my accounts now blocked for security reasons.

Is it blocked though? Don't click on any e-mail links, type the url in manually and check. Sounds like a scam, like the 888 mail recently.
 

Playford7

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Is it blocked though? Don't click on any e-mail links, type the url in manually and check. Sounds like a scam, like the 888 mail recently.
I read the 888 thread mate, I didn't click on anything.
Just contacted CS and indeed it was genuine, somebody had accessed my account, after passing security and changing my password my accounts reopened.
Thanks for the feedback.
 

Playford7

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The one alarming thing the email they sent me states is they knew about this days ago, yet they told me late this afternoon.
They also told me it's in my best interest's to change my details at all other casino's i play in to prevent a similar thing happening.
Now I understand it's not the casino's fault if my account was hacked, but to leave it days to tell me is shocking, there are addresses and banking details, phone numbers etc..
I mean in theory if I have balances elsewhere and they where hacked also says ago how could I possibly prove it wasn't me who used the accounts?.
If they had told me the second my account was breached I'd of had 'days' to address this, now I'll have to go through 30 odd accounts changing my details.
Rather poor I do think.
 

colinsunderland

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The one alarming thing the email they sent me states is they knew about this days ago, yet they told me late this afternoon.
They also told me it's in my best interest's to change my details at all other casino's i play in to prevent a similar thing happening.
Now I understand it's not the casino's fault if my account was hacked, but to leave it days to tell me is shocking, there are addresses and banking details, phone numbers etc..
I mean in theory if I have balances elsewhere and they where hacked also says ago how could I possibly prove it wasn't me who used the accounts?.
If they had told me the second my account was breached I'd of had 'days' to address this, now I'll have to go through 30 odd accounts changing my details.
Rather poor I do think.

I would be asking how exactly the third party got in, if it was your fault or theirs.
 

lockinlove

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Thats pretty scary.

I had the same thing happen with paypal last year. They got into my account but paypal has pretty good security where they were flagged to a log in from a different country and locked the account. It really had me worried since I have my bank account and credit card linked. I closed that account down fully.
 

Playford7

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Thats pretty scary.

I had the same thing happen with paypal last year. They got into my account but paypal has pretty good security where they were flagged to a log in from a different country and locked the account. It really had me worried since I have my bank account and credit card linked. I closed that account down fully.
It's the fact they waited days to inform me that's the issue. I have insurance with my bank in place, so if funds are taken I can get them back. But why wait to inform me my account has been breached?. It was 6pm uk time today they emailed me. Then they tell me to change all my details at other accounts at other casino's I play at..
Hardly the finest practice I feel.
Anyway, how's bonaza treating you?..
 

lockinlove

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It's the fact they waited days to inform me that's the issue. I have insurance with my bank in place, so if funds are taken I can get them back. But why wait to inform me my account has been breached?. It was 6pm uk time today they emailed me. Then they tell me to change all my details at other accounts at other casino's I play at..
Hardly the finest practice I feel.
Anyway, how's bonaza treating you?..

Yeah weird they would wait so long. They are putting your security in a bad spot by doing so.

I havent played bonanza for awhile and I think i can say I have broken the spell it had over me. It used to be the first game I played every session. I would think about it when not playing and think hmm cant wait to play it, it could be the big one.

This is the only slot in my history of slotting that defeated me. And I gave it more than a fair shot. I actually think if I met the person w ho created this game I would pour a drink over his head and walk away

Its rigged and a piece of crap :)
 

Playford7

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Yeah weird they would wait so long. They are putting your security in a bad spot by doing so.

I havent played bonanza for awhile and I think i can say I have broken the spell it had over me. It used to be the first game I played every session. I would think about it when not playing and think hmm cant wait to play it, it could be the big one.

This is the only slot in my history of slotting that defeated me. And I gave it more than a fair shot. I actually think if I met the person w ho created this game I would pour a drink over his head and walk away

Its rigged and a piece of crap :)
'Random' not rigged...
just kidding, the devil himself runs BTG
 
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