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Virgin casino. Possible fraud

Discussion in 'Online Casinos' started by Playford7, Jun 14, 2017.

    Jun 14, 2017
  1. Playford7

    Playford7 Senior Member

    Occupation:
    Offshore worker
    Location:
    North east England
    Hi guys, just wondering if any of you whom play here have had a email telling you a third party have accessed your account?.
    I just had a email saying my accounts now blocked for security reasons.
     
  2. Jun 14, 2017
  3. interlog

    interlog Senior Member MM webmeister

    Occupation:
    Manager
    Location:
    London
    Nothing for me.
     
  4. Jun 14, 2017
  5. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Is it blocked though? Don't click on any e-mail links, type the url in manually and check. Sounds like a scam, like the 888 mail recently.
     
  6. Jun 14, 2017
  7. Playford7

    Playford7 Senior Member

    Occupation:
    Offshore worker
    Location:
    North east England
    I read the 888 thread mate, I didn't click on anything.
    Just contacted CS and indeed it was genuine, somebody had accessed my account, after passing security and changing my password my accounts reopened.
    Thanks for the feedback.
     
  8. Jun 14, 2017
  9. Playford7

    Playford7 Senior Member

    Occupation:
    Offshore worker
    Location:
    North east England
    The one alarming thing the email they sent me states is they knew about this days ago, yet they told me late this afternoon.
    They also told me it's in my best interest's to change my details at all other casino's i play in to prevent a similar thing happening.
    Now I understand it's not the casino's fault if my account was hacked, but to leave it days to tell me is shocking, there are addresses and banking details, phone numbers etc..
    I mean in theory if I have balances elsewhere and they where hacked also says ago how could I possibly prove it wasn't me who used the accounts?.
    If they had told me the second my account was breached I'd of had 'days' to address this, now I'll have to go through 30 odd accounts changing my details.
    Rather poor I do think.
     
  10. Jun 14, 2017
  11. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    I would be asking how exactly the third party got in, if it was your fault or theirs.
     
  12. Jun 14, 2017
  13. Playford7

    Playford7 Senior Member

    Occupation:
    Offshore worker
    Location:
    North east England
    I have. I've sent a email.
    I'll await a response.
     
  14. Jun 14, 2017
  15. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    Thats pretty scary.

    I had the same thing happen with paypal last year. They got into my account but paypal has pretty good security where they were flagged to a log in from a different country and locked the account. It really had me worried since I have my bank account and credit card linked. I closed that account down fully.
     
  16. Jun 14, 2017
  17. Playford7

    Playford7 Senior Member

    Occupation:
    Offshore worker
    Location:
    North east England
    It's the fact they waited days to inform me that's the issue. I have insurance with my bank in place, so if funds are taken I can get them back. But why wait to inform me my account has been breached?. It was 6pm uk time today they emailed me. Then they tell me to change all my details at other accounts at other casino's I play at..
    Hardly the finest practice I feel.
    Anyway, how's bonaza treating you?..
     
  18. Jun 14, 2017
  19. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    Yeah weird they would wait so long. They are putting your security in a bad spot by doing so.

    I havent played bonanza for awhile and I think i can say I have broken the spell it had over me. It used to be the first game I played every session. I would think about it when not playing and think hmm cant wait to play it, it could be the big one.

    This is the only slot in my history of slotting that defeated me. And I gave it more than a fair shot. I actually think if I met the person w ho created this game I would pour a drink over his head and walk away

    Its rigged and a piece of crap :)
     
  20. Jun 14, 2017
  21. Playford7

    Playford7 Senior Member

    Occupation:
    Offshore worker
    Location:
    North east England
    'Random' not rigged...
    just kidding, the devil himself runs BTG
     

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