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Videoslots Withdrawal

DreamRJ said:
Thanks all. I might just switch to using my VISA Debit card then, seeming people have confirmed that some banks do accept it. Luckily the bank I bank with was mentioned that they do support Visa Direct....

So good times then. II mean I never wanted to trust giving visa debit card number details to casinos. But I suppose VS is a very trustworthy casino. So I will give them the benefit of the doubt and use it in the future with them. I will then just need to do the ID pictures of it and send it to them. Obviously covering the middle 8 digits and the security code on the back side of it :p
Click to expand...

Could always ask them if they are PCI DSS compliant to give greater assurances :p

As I said earlier i use one card as my gambling card so the only money in it is the stuff for gambling, soon as it's in it goes to my main account/savings account, so someone would need to have nifty timing to find any money in it ;)

Wider note - since i had my card data used fraudulently (many moons ago), i rarely keep much in my current account anyway; i transfer it from and to one of my savings accounts.

Note of caution - don't do what i did which, when at supermarket, forgot to 'top up' my account/transfer...went to do it on phone at check out, phone went dead and eek:laugh:
 
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Hi @DreamRJ,

As mentioned by @pinnit2014 regarding PCI DSS compliance -- Yes, we are PCI DSS compliant. We don't get your middle digits from your transactions, nor do we want them.

To verify your card, you must send us a picture of it; we encourage that you cover the middle digits and CVV/CVC.

Best regards,
Team Videoslots
 
Team.Videoslots said:
Hi @icecream6984,

Regarding bank withdrawals; If you make your withdrawal before 15:00, then the money is on your account the same day. If it's after 15:00, the money is available on your account on the next banking day. Note that Adyen only processes withdrawals during working days.

Best regards,
Team Videoslots
Click to expand...

Are you sure this is correct Im now on my third withdrawal on BANK since trustly is no longer used and made a withdraw yesterday way before 15:00 and it didnt go in same day eg yesterday, its not even in today. And everybody is reporting that they are not going in same day?

At the moment withdrawing back to card is being quicker, but I will try the VISA direct next time if this is now an option?
 
samdog21 said:
I need to know what a instant check is first time I ever got a withdraw this way. And same day in bank account. This was from videoslots and since they won't reply to what it is. Iam putting out here as anybody received an instant check from videoslots as a withdraw and who is the provider. Ty
Click to expand...

I believe it is through Citadel, Instant banking, I get paid this way all the time from VS, like clockwork and no fees from either side.
 
Reelsoffun said:
Are you sure this is correct Im now on my third withdrawal on BANK since trustly is no longer used and made a withdraw yesterday way before 15:00 and it didnt go in same day eg yesterday, its not even in today. And everybody is reporting that they are not going in same day?

At the moment withdrawing back to card is being quicker, but I will try the VISA direct next time if this is now an option?
Click to expand...

Hi Reelsoffun,

As we have notice a increase of complaints about delayed withdrawals in UK that takes longer than 24 hours during normal banking days, we have decided to change processor for UK bank withdrawals. Should go live early next week.

Thank you for keeping us updated.

Best regards,

Team Videoslots
 
samdog21 said:
I need to know what a instant check is first time I ever got a withdraw this way. And same day in bank account. This was from videoslots and since they won't reply to what it is. Iam putting out here as anybody received an instant check from videoslots as a withdraw and who is the provider. Ty
Click to expand...

Hi Samdog21,

In Canada we use Citadel that does same day transfers via bank. We are soon adding withdrawals via Interac E-transfers as well.

Best regards,

Team Videoslots
 
Well cant wait for etransfer withdraw, and it still took 2days for withdraw, iam used to that but you got me all excited when last week I got banktransfer 300$ same day, freaked me out, never happen before. Still nobody told me what a instant check is. And who is the provider still citidal?. I withdraw 8am that day.ty
 
Hi @samdog21,

Yes, the provider is still Citadel; there are no changes with regards to your bank withdrawals. I'm, however, glad that you got your money quickly. As mentioned earlier, we'll go live with an instant method for you soon.

Have a good evening and stay safe, everyone.

Best regards,
Team Videoslots
 
EkJR said:
Yep, them, HSBC, RBS, Lloyd's, Santander and probably more
Click to expand...
RBS does 100% i was on paddy power chat few months back and the advisor was adamant that only Barclays do it so I tested it and on the PP withdrawl page it said you should recieve this in minutes. I think the casinos need to update the banks who’ve know rolled this out Cos a lot people aren’t aware of it as they think it’s only Barclays. Halifax has it too but it has to be processed before 12pm and you will get it same day at 3.15pm so not as quick as the others but still decent.
 
Luckyscouser45 said:
RBS does 100% i was on paddy power chat few months back and the advisor was adamant that only Barclays do it so I tested it and on the PP withdrawl page it said you should recieve this in minutes. I think the casinos need to update the banks who’ve know rolled this out Cos a lot people aren’t aware of it as they think it’s only Barclays. Halifax has it too but it has to be processed before 12pm and you will get it same day at 3.15pm so not as quick as the others but still decent.
Click to expand...

Barclays and Nationwide were the first to go live with it, and it was up to £200. Then it increased to £500, not sure what the limit is now though. When I was using Halifax it was processed instantly, even at say 2am, I've never had to wait until 3.15pm, before they were doing the fast method, they used to hit the account at 4pm.

Its quite hard to find a list, but Gala state

Barclays, HSBC. Nationwide, Natwest, RBS, AIB Group, Allied Irish Bank, Bank or Ireland, Ulster Bank (and many more).
 
Hi @Buffalo Bill,

I can see that we have received some excellent answers already. The information I currently have is that it depends on the VISA card; the best thing is to double-check this with your bank.

Most VISA in the UK supports VISA Direct.

Best regards,
Team Videoslots
 
colinsunderland said:
Barclays and Nationwide were the first to go live with it, and it was up to £200. Then it increased to £500, not sure what the limit is now though. When I was using Halifax it was processed instantly, even at say 2am, I've never had to wait until 3.15pm, before they were doing the fast method, they used to hit the account at 4pm.

Its quite hard to find a list, but Gala state

Barclays, HSBC. Nationwide, Natwest, RBS, AIB Group, Allied Irish Bank, Bank or Ireland, Ulster Bank (and many more).
Click to expand...
What type of Halifax Visa card do you have mines the standard rewards one, I’ve never got
Mine instant only same day 3.15pm hence why swapped to withdrawls with rbs, I think the limit is now £2500 on bet365 unsure of the limit on PP or L&L sites calzone is also £2500 :)
 
Luckyscouser45 said:
What type of Halifax Visa card do you have mines the standard rewards one, I’ve never got
Mine instant only same day 3.15pm hence why swapped to withdrawls with rbs, I think the limit is now £2500 on bet365 unsure of the limit on PP or L&L sites calzone is also £2500 :)
Click to expand...
I deposit with bank of Scotland visa and Halifax ultimate rewards both the same group and neither seem to do visa direct or maybe they just don’t do it for me.
What I have noticed I now get weekend withdrawals processed to BOS which wasn’t the case 4 weeks ago.
 
Depends how you withdrew, and where you live iam in Canada and I have had same day deposit on a bank transfer, or 2days, weekend can take longer, if you withdraw on weekdays early you can have same day.
 
samdog21 said:
Depends how you withdrew, and where you live iam in Canada and I have had same day deposit on a bank transfer, or 2days, weekend can take longer, if you withdraw on weekdays early you can have same day.
Click to expand...

UK. They removed Trustly for a bit but Adyen still should have been today if they pay if withdrawn before 3pm, I withdrew Saturday.
 
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