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Official Videoslots presents Battle of Slots!

Click here for our Videoslots Review
Read more about Videoslots in our in-depth review
JdRocks said:
Not been able to load the Spectre battle for the past 2 mornings now.
Get a message that says something went wrong and to reload, to keep getting the message again and again
Click to expand...

Same here mate on FF. :o

EDIT: Tried on Chrome and it works. :confused:
EDIT II: Scored a measly 632 points :o


Capture 749.webp
 
Harry_BKK said:
Same here mate on FF. :o

EDIT: Tried on Chrome and it works. :confused:
EDIT II: Scored a measly 632 points :o


View attachment 72037
Click to expand...

Have done crap on the battles as of late but my cash play I have been on a role at VS :) Loads of cash outs and stacked some good cash back and places in the races.
Do notice that game play in my FF on certain battles goes really slow though the past 2 weeks and so had to switch to Chrome for the battles. Which aint my default
browser.
 
Harry_BKK said:
Same here mate on FF. :o

EDIT: Tried on Chrome and it works. :confused:
EDIT II: Scored a measly 632 points :o


View attachment 72037
Click to expand...

Firefox here too Harry.
Cant be arsed downloading chrome just to play one battle.
Going to lose them soon anyway and not rushing to qualify again.
Cut right down on depositing
 
Well here is something that needs to be rectified as soon as possible.

I just played the 19:15 Elements Freeroll.

I had won a total of £7.46.

And if that luck was not bad enough, I triggered the bonus on my very last spin and the game crashed.

Now I don't know if you are aware of this VS, but when this happens it appears you can NOT playout your freespins and your battle ends with no credit from freespins added.

This is highly unacceptable. Okay it is a freeroll. But I actively play Buy-In tourneys and I am now terrified this could happen to me in those. I'm currently registered for the €5 Gonzo rebuy tourney.

Here are the screenshots concerned:

Last spin trigger.webp

Last spins game dies.webp

Last spins doesn't add anything.webp

I am Blazer btw...you can see where it says "Blazer got Freespins".

I hope VideoSlots will do everything they can to make sure this never happens to anyone again, especially in paid tourneys.

Thanks,

Chipkin9
 
interlog said:
I think it happened to me on the Hugo battle. Triggered a feature on the very last spin but it wouldn't play out and instead it said that the battle was finished.

Not sure if the win of the feature was credited or not. Wasn't too bothered as I wasn't anywhere near the top.
Click to expand...

I'm not too bothered by the fact that it's a freeroll...I am bothered by the principle of the fact that it happens, as it does not credit anything at all, since the freespins didn't play out.

So it definitely needs to be sorted fast, as it could happen in paid tourneys and I would be pretty pissed if it happened on those. ;)
 
spintee said:
Harry stated once that it only happens when on auto? Was this the case?
Click to expand...

Not at all. I am exactly like what Interlog described below (You).

I've never autoplayed, I've never seen the point in it; as I feel it takes away the purpose or feeling of playing slots to begin. :thumbsup:

So I'm afraid Harry is wrong on this one....Sorry Harry ;)

EDIT: Who are you Interlog?
 
Chipkin9 said:
Not at all. I am exactly like what Interlog described below (You).

I've never autoplayed, I've never seen the point in it; as I feel it takes away the purpose or feeling of playing slots to begin. :thumbsup:

So I'm afraid Harry is wrong on this one....Sorry Harry ;)

EDIT: Who are you Interlog?
Click to expand...

By handle on the battles is MarkJ
 
Chipkin9 said:
I'm not too bothered by the fact that it's a freeroll...I am bothered by the principle of the fact that it happens, as it does not credit anything at all, since the freespins didn't play out.

So it definitely needs to be sorted fast, as it could happen in paid tourneys and I would be pretty pissed if it happened on those. ;)
Click to expand...

Hi Chipkin9,

Thank you for bringing this to our attention. We will look into this with our tech team to see what we can do locate the issue and making sure it wont happen again. I will inform you when I know more why this occurred and when its fixed.

Have a great evening.

Br,

Daniel
 
Looks like some more free roll battle tickets have been dished out looking at some of the numbers that participated in the battles today.

Rather pissed off with it to be honest, especially after depositing £100 and losing it in no time (absolute disgusting session on DOA!!) only to find out that you have those that didn't qualify by depositing / wagering competing for free in these battles.

And nothing appears to be done about it.
 
interlog said:
Looks like some more free roll battle tickets have been dished out looking at some of the numbers that participated in the battles today.

Rather pissed off with it to be honest, especially after depositing £100 and losing it in no time (absolute disgusting session on DOA!!) only to find out that you have those that didn't qualify by depositing / wagering competing for free in these battles.

And nothing appears to be done about it.
Click to expand...

That's strange. My tickets ran out yesterday and I deposited £90 this past week, and still didn't meet the wagering Mark.

How odd that I wouldn't receive a ticket as a frequent depositor huh?

I feel these tickets should only be issued to those who have deposited in the last week and unfortunately failed to meet wagering.

It's starting to leave a really sour taste in my mouth now that they have issued them to non depositors and are ignoring loyal customers.

Maybe it's time to stop Depositing there for the next year and just wait my turn for the freeroll battle tickets, might even manage a proper cashout then :thumbsup:
 
Chipkin9 said:
That's strange. My tickets ran out yesterday and I deposited £90 this past week, and still didn't meet the wagering Mark.

How odd that I wouldn't receive a ticket as a frequent depositor huh?

I feel these tickets should only be issued to those who have deposited in the last week and unfortunately failed to meet wagering.

It's starting to leave a really sour taste in my mouth now that they have issued them to non depositors and are ignoring loyal customers.

Maybe it's time to stop Depositing there for the next year and just wait my turn for the freeroll battle tickets, might even manage a proper cashout then :thumbsup:
Click to expand...

End of the day , casinos target the people who aren't already depositing to try to get them to deposit (like the whole point of SUB). If you're already depositing regularly they probably see no point . Cynical but partly true , even for a v.good casino like VS
 
SlotGrinder said:
End of the day , casinos target the people who aren't already depositing to try to get them to deposit (like the whole point of SUB). If you're already depositing regularly they probably see no point . Cynical but partly true , even for a v.good casino like VS
Click to expand...

But they can do both as has been suggested in this very topic. Have one battle for the free roll tickets and one for those that did qualify.

That way you're not gonna piss off your depositing players and keep the marketing department happy at the same time.

Just do it VS - it can't be that difficult!!!!
 
SlotGrinder said:
End of the day , casinos target the people who aren't already depositing to try to get them to deposit (like the whole point of SUB). If you're already depositing regularly they probably see no point . Cynical but partly true , even for a v.good casino like VS
Click to expand...

It works both ways though as I got so pissed off at the free battle tokens being given out that I stopped depositing. I think I've deposited once or twice, low amounts n the past 6 months or so solely due to this. I was playing every day just about. FWIW I don't get the free tokens either, I've had one or two I think in the past few months but not for at least a month now.
 
im pretty sure thos tickets are random, as i have had them twice
and both time i didnt need them as i already had met the wagering so wouldnt really be any point given them to me
so has to be random me thinks :)

Chipkin9 said:
That's strange. My tickets ran out yesterday and I deposited £90 this past week, and still didn't meet the wagering Mark.

How odd that I wouldn't receive a ticket as a frequent depositor huh?

I feel these tickets should only be issued to those who have deposited in the last week and unfortunately failed to meet wagering.

It's starting to leave a really sour taste in my mouth now that they have issued them to non depositors and are ignoring loyal customers.

Maybe it's time to stop Depositing there for the next year and just wait my turn for the freeroll battle tickets, might even manage a proper cashout then :thumbsup:
Click to expand...
 
SlotGrinder said:
End of the day , casinos target the people who aren't already depositing to try to get them to deposit (like the whole point of SUB). If you're already depositing regularly they probably see no point . Cynical but partly true , even for a v.good casino like VS
Click to expand...

Yea, I understand this completely.

But there are better alternatives to attracting players than pissing of regular depositors.

What about the freespins they give out on Tuesday's?

Surely that is an option to attract non depositors.
 
Chipkin9 said:
Yea, I understand this completely.

But there are better alternatives to attracting players than pissing of regular depositors.

What about the freespins they give out on Tuesday's?

Surely that is an option to attract non depositors.
Click to expand...

These tickets are only sent to regular depositors. When customers become inactive for a longer period they drop out from the mailing list for freeroll tickets. You can receive up to 1 ticket per month as an active player.

I want to point out that if you don't use the ticket you got, you would stay on the list until you do.
 
Mr Wild said:
These tickets are only sent to regular depositors. When customers become inactive for a longer period they drop out from the mailing list for freeroll tickets. You can receive up to 1 ticket per month as an active player.

I want to point out that if you don't use the ticket you got, you would stay on the list until you do.
Click to expand...

Do you work at VS as you don't seem to be a rep or anything?
 
interlog said:
But they can do both as has been suggested in this very topic. Have one battle for the free roll tickets and one for those that did qualify.

That way you're not gonna piss off your depositing players and keep the marketing department happy at the same time.

Just do it VS - it can't be that difficult!!!!
Click to expand...

I second this.
I wouldnt moan if I hadnt qualified and could play a freebie with a chance of winning free spins.
I did use a ticket last week as I was just under qualifying again.
It tided me over until I had done the wagering.
I hate playing the battles on a weekend now in the afternoon, games can get really laggy.
Wild North was terrible for me yesterday.
Sunday is usually Guns n roses at tea time.
Although I have noticed the 5.15pm ones are changing, was Red riding hood last night and super flip on Friday
 
Chipkin9 said:
That's strange. My tickets ran out yesterday and I deposited £90 this past week, and still didn't meet the wagering Mark.

How odd that I wouldn't receive a ticket as a frequent depositor huh?

I feel these tickets should only be issued to those who have deposited in the last week and unfortunately failed to meet wagering.

It's starting to leave a really sour taste in my mouth now that they have issued them to non depositors and are ignoring loyal customers.

Maybe it's time to stop Depositing there for the next year and just wait my turn for the freeroll battle tickets, might even manage a proper cashout then :thumbsup:
Click to expand...

Thought you was quiet yesterday.
Had a look a couple of times to see if you was on.
Noticed there was a Blaze on there
 
Mr Wild said:
These tickets are only sent to regular depositors. When customers become inactive for a longer period they drop out from the mailing list for freeroll tickets. You can receive up to 1 ticket per month as an active player.

I want to point out that if you don't use the ticket you got, you would stay on the list until you do.
Click to expand...

You're missing the point a little.

First of all those that didn't qualify but did make a deposit but were not fortunate enough to meet the wagering? These are overlooked unless they are fortunate enough to get a free roll ticket.

Secondly, these free roll battle ticket holders make sure that the chance of getting to the top 75 (or top 10 in some battles) is going to be reduced for those that did make deposits (and chunky ones at that for some I guess).

Thirdly, the entry to these battles is only possible if (1) you have deposited enough and (2) you have met the wagering. If that is the case, don't make these battles available then to anybody else.

I know that we are only a small minority of players here at Casinomeister, but for me it feels like our opinions are not being listened to with regards this subject.

So my direct question to you, as an employee, is why don't you make the suggestion made of having two separate battles a reality?

And this rather harsh post comes from somebody that has always stood up for Videoslots and has been (and still is) loyal.

Edit: Quite some weeks ago I didn't qualify for the battles and I asked chat for a free roll ticket. I was rather disappointed that the answer was "no can do". What is all that about?
 
Will I see some of you in the upcoming battle on Esqueleto (hopefully 'mucho') Explosivo? :D

Only the G'nR battle is a good one today, hence that will be my next one after EE. In between i will be seeing the Sheriff for tea&biscuits. :rolleyes: :D
 
interlog said:
Edit: Quite some weeks ago I didn't qualify for the battles and I asked chat for a free roll ticket. I was rather disappointed that the answer was "no can do". What is all that about?
Click to expand...

Yes, chat told me they can’t give anything. Their reward system is fully automated. You will get whatever you get automatically and nothing more.
 
interlog said:
So my direct question to you, as an employee, is why don't you make the suggestion made of having two separate battles a reality?
Click to expand...

Our Battles dont support the requested change. It would require development.

However, I know that the top management read CM daily and take all your feedback very seriously, we listen a lot to CM members opinions so it would be wrong to say otherwise.
 
interlog said:
Edit: Quite some weeks ago I didn't qualify for the battles and I asked chat for a free roll ticket. I was rather disappointed that the answer was "no can do". What is all that about?
Click to expand...

They dont have access to give out freeroll tickets. This is because you can maximum get up to 1 ticket per month as an active customer. The reason for you see more people in the weekend is also because we growing very fast. We have 40% more players this month compared to August. So of course Battles get more activity as well.

The biggest problems for us with Battles, is that our game providers has hard time handling all traffic at once in the same game. We want to increase the player amount in our Battles and increase the prize pools to accommodate all traffic that is our main focus right now.
 
Mr Wild said:
Our Battles dont support the requested change. It would require development.

However, I know that the top management read CM daily and take all your feedback very seriously, we listen a lot to CM members opinions so it would be wrong to say otherwise.
Click to expand...

I don't understand that.
You can add extra battles as you have done so in the past.
You can limit battles to certain customers by way of both wagering and the use of vouchers, as you do that now and have done so in the past.
How can't you add battles which are limited to customers using a voucher, you most certainly have done so before so confused how it isn't possible?
 
colinsunderland said:
I don't understand that.
You can add extra battles as you have done so in the past.
You can limit battles to certain customers by way of both wagering and the use of vouchers, as you do that now and have done so in the past.
How can't you add battles which are limited to customers using a voucher, you most certainly have done so before so confused how it isn't possible?
Click to expand...

We cannot limit which freeroll battles customers with freeroll tickets can play at the moment.
 
Good morning all,

I have been reading all your feedback, and I would just like to give you all a little insider what have been happening regarding this topic the last month.

So we have been working on this issue since we started to receive the feedback that you have given. First, we had to do some technical changes to be able to handle the increased amount of traffic on Battle of Slots. This should now be fixed on our end and not be an issue anymore. We are right now just waiting on our partners we have on Battle of Slots to make technical changes so they can handle the increased amount of traffic to make sure that our players in Battles and outside Battles won't have issues with delay and lag.

We think it is important if we do an update that our customers and players still have the best possible experience and we just don't release something that won't work well.

We are starting to find a solution, and I hope that it will be live in the near future. I will give you all an update when I know more, and in the meanwhile, I want to assure you that we do listen to your feedback and we have been working on a solution for a while.

I hope you all will have a great Sunday.

Br,

Daniel
 
Mr Wild said:
Our Battles dont support the requested change. It would require development.

However, I know that the top management read CM daily and take all your feedback very seriously, we listen a lot to CM members opinions so it would be wrong to say otherwise.
Click to expand...

Okay then, how about stop issuing tickets to non deposirors and only issue to players who have deposited and were unfortunate to no meet the wagering requirements?

People who don't deposit could have the 10 freespins that are issued out every Tuesday. Problem solved, no required development needed.

Just a suggestion :)
 
Chipkin9 said:
Okay then, how about stop issuing tickets to non deposirors and only issue to players who have deposited and were unfortunate to no meet the wagering requirements?

People who don't deposit could have the 10 freespins that are issued out every Tuesday. Problem solved, no required development needed.

Just a suggestion :)
Click to expand...

I already told you, we don't send tickets to non depositors :)

https://www.casinomeister.com/forums/threads/videoslots-presents-battle-of-slots.69750/

These tickets are only sent to regular depositors. When customers become inactive for a longer period they drop out from the mailing list for freeroll tickets. You can receive up to 1 ticket per month as an active player.
Click to expand...
 
JdRocks said:
Hopefully the battles will be less laggy later on.

Jack Hammer, Jack Hammer 2 and Victorious were terrible for me yesterday.
Click to expand...

Hi JdRocks,

We are looking for our partners on Battle of Slots to optimize the experience when playing bigger battles. We have a few technical solutions I hope will be in place soon.

Br,

Daniel
 
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