Official Videoslots presents Battle of Slots!

[anddi32]

Please mix up the games for these daily €1 buy-in battles. The same games have been running without major changes for ages.

You could rotate the games every three or six months, for example—that adds a sense of freshness. When the games never change, it mostly feels like the whole system is just running on the same old schedule, over and over again. I find it a bit boring.

I also recall there being talk here about adding new game providers to the battle system. Are they coming at some point? It’s been a while since that discussion took place.

 

[Team.Videoslots]

Please mix up the games for these daily €1 buy-in battles. The same games have been running without major changes for ages.

You could rotate the games every three or six months, for example—that adds a sense of freshness. When the games never change, it mostly feels like the whole system is just running on the same old schedule, over and over again. I find it a bit boring.

I also recall there being talk here about adding new game providers to the battle system. Are they coming at some point? It’s been a while since that discussion took place.

Hi @anddi32

Thanks for sharing your feedback and suggestions. We’ve shared your comments internally with the relevant team for consideration.

We appreciate you taking the time to provide your feedback!

Regards, Team Videoslots

 

[deanparkr]

It sure would be great if they changed things up. Would be nice to use battles as a way to try out different slots.

 

[Team.Videoslots]

Hi everyone,

We’re bringing four Battles to boost your Monday and kickstart your week with the opportunity to win some Extra Spins in this week's Frenzy Mondays Battles.

• Date: Monday 5th October 2026
• Battle type: Sit & Go Freerolls
• Maximum number of players per Battle: 15 & 30
• Spins: 25
• Duration per Battle: 12 minutes

• Prize Structure on 15-man Battles: 1st Place: 6 Extra Spins, 2nd Place: 5 Extra Spins, 3rd Place: 4 Extra Spins, 4th Place: 3 Extra Spins, 5th Place: 2 Extra Spins. Extra Spins are wager free.
• Prize Structure on 30-man Battles: 1st-2nd Place: 6 Extra Spins, 3rd-4th Place: 5 Extra spins, 5th-6th Place: 4 Extra Spins, 7th-8th Place: 3 Extra Spins, 9th-10th Place: 2 Extra Spins. Extra spins are wager-free.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

 

[ihilty79]

has anyone else got a deactivated account on both videoslots and mr vegas? plus a live chat not answering?

 

[ihilty79]

 

[Team.Videoslots]

Hi @ihilty79 ,

We’re currently experiencing a larger than usual queue on our Live Chat, which may result in longer waiting times before an agent is available.

We’ve also reached out to you directly via DM regarding your account so we can look into this further with you.

Thank you for your patience in the meantime.

Kind regards,
Team Videoslots

 

[lukey141]

It sure would be great if they changed things up. Would be nice to use battles as a way to try out different slots.

Absolutely.

There's so many slots but we get the same 50 on constant recycle. Gets very boring.

 

[mellody]

So I'm playing tonight's battles and notice I can register for Legacy of Dead but am still playing it and in the bonus round. I won £60 odd with minutes to go but it had already placed me 4th. Makes no sense to me.... I get the last spin glitch where you hit the bonus and the game ends but not this.

 

[Team.Videoslots]

Hi @mellody ,

Thanks for bringing this to our attention.

We’ve escalated this to the relevant team so they can investigate what happened with the Battle and review this further.

As soon as we receive an update from the team, we’ll get back to you here with any further information.

Thanks for your patience while this is being looked into.
Team Videoslots

 

[Team.Videoslots]

Hi everyone,

Here’s the information about today’s ongoing Tuesday Madness Battle on Scatters Matter Bonus Rush from Pragmatic Play which continues until 23:59 GMT with an added prize pool of €5,000.

Battle Details:

• Date: Tuesday 6th October 2026
• Times: 00:01 - 23:59 GMT
• Game: Scatters Matter Bonus Rush (RAW iGaming) €0.20
• Buy-In: €2.00
• Spins: 100 Spins
• Added Prize Pool: €5,000 which will increase with every €1 buy-in. Prizes are wager-free.
• Requirements: To be able to participate, players need to have deposited at least €20 and earned 1,000XP in the last 30 days before the start of this Battle.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

 

[ihilty79]

Can I ask you folks where you use instead of videoslots and Mr Vegas I am on the look out for somewhere to play. Either permanent or temporary.
On sunday my account has deactivated on both. I am now three days later and the only e-mail responses are standard checks with no time limit....every time which as you can imagine is frustrating. That means no xp events etc.
Has anyone else got a deactivated account?
If my account has been deactivated should i just open another account?
@Team.Videoslots can you give me a time period to resolve this issue.
Also let me add on another thread there is confirmation that accounts have been hacked and money taken even though I always thought there was a payment loop. I haven't changed my bank for a while so maybe their security/standards have changed. It used to make me withdraw as much as I had on the old card before it allowed withdrawals.

 

[Team.Videoslots]

Can I ask you folks where you use instead of videoslots and Mr Vegas I am on the look out for somewhere to play. Either permanent or temporary.
On sunday my account has deactivated on both. I am now three days later and the only e-mail responses are standard checks with no time limit....every time which as you can imagine is frustrating. That means no xp events etc.
Has anyone else got a deactivated account?
If my account has been deactivated should i just open another account?
@Team.Videoslots can you give me a time period to resolve this issue.
Also let me add on another thread there is confirmation that accounts have been hacked and money taken even though I always thought there was a payment loop. I haven't changed my bank for a while so maybe their security/standards have changed. It used to make me withdraw as much as I had on the old card before it allowed withdrawals.

Hi @ihilty79 ,

Thanks for bringing this to our attention.

We have reached out to you directly via direct message regarding your account, as this involves private account information and if you need any further assistance, we will be happy to help you directly and provide any updates we have.

Thanks for your patience while this is being looked into.

Kind regards,
Team Videoslots

 

[ihilty79]

Hi @ihilty79 ,

Thanks for bringing this to our attention.

We have reached out to you directly via direct message regarding your account, as this involves private account information and if you need any further assistance, we will be happy to help you directly and provide any updates we have.

Thanks for your patience while this is being looked into.

Kind regards,
Team Videoslots

Again a message saying standard practice yet no time limits? Can you action account withdrawals if it will be a longer time than another day. I will redeposit when you open them. I also would like the xp time extending.

 

[Team.Videoslots]

Hi Everyone,

Here are the details for tonight’s Epic Thursdays’ Battles on Sweet Alchemy from Play'n GO and Pandemic Rising from Pragmatic Play.

Battle Details:

• Date: Thursday 8th October 2026
• Times: 18:00 - 22:00 GMT
• Battle Type: Sit & Go Freerolls
• Game Names:
• 15-man Battles: Sweet Alchemy (Play'n GO) €0.10
• 30-man Battles: Pandemic Rising (Pragmatic Play) €0.20
• Max number of players per Battle: 15 & 30
• Spin: 25 Spins
• Duration per Battle: 12 minutes
• Prize Structure on 15-man Battles: 1st Place: 6 Extra Spins, 2nd Place: 5 Extra Spins, 3rd Place: 4 Extra Spins, 4th Place: 3 Extra Spins, 5th Place: 2 Extra Spins. Extra Spins are wager free.
• Prize Structure on 30-man Battles: 1st-2nd Place: 6 Extra Spins, 3rd-4th Place: 5 Extra spins, 5th-6th Place: 4 Extra Spins, 7th-8th Place: 3 Extra Spins, 9th-10th Place: 2 Extra Spins. Extra spins are wager-free.
• Requirements: To participate you need to have deposited €20 or more and collected 1000XP in the last 30 calendar days before the start of these Battles.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards

Team Videoslots

 

[YouTubeSlots]

Sweet Alchemy! Also known as a total disgrace 0 return dog machine.

 

[Jono777]

Sweet Alchemy! Also known as a total disgrace 0 return dog machine.

Lolol.

However Pandemic Rising is decent to be fair

 

[lukey141]

Yeah it's 1 of the better non megaway prags for me

 

[Mr_Slot5]

@Team.Videoslots I’m getting a network error message when trying to redeem rewards. A 2 and 3 spin reward on Sweet Alchemy have been wasted.

 

[Frankovic22]

@Team.Videoslots I’m getting a network error message when trying to redeem rewards. A 2 and 3 spin reward on Sweet Alchemy have been wasted.

Same here.

 

[Pixie]

@Team.Videoslots I’m getting a network error message when trying to redeem rewards. A 2 and 3 spin reward on Sweet Alchemy have been wasted.

Same here

 

[Mr_Slot5]

Seems to be ok now

 

[Team.Videoslots]

Hi there,

We are sorry for the inconvenience caused. The issue regarding rewards in Sweet Alchemy has recently come to our attention, and we would like to look into your specific game round to assist you further.

Would you mind contacting the Customer Support team via live chat or email if you have missing rewards for this? They will be happy to review the exact round and help you with this.

We apologise again for the inconvenience and appreciate you bringing this to our attention.

Kind regards,
Team Videoslots.

 

[lukey141]

Seems to be ok now

Nope

Wish I checked this thread first because I just lost 3 lots of 2 spins I think, same network error

What email address do we contact @Team.Videoslots

 

[Team.Videoslots]

Nope

Wish I checked this thread first because I just lost 3 lots of 2 spins I think, same network error

What email address do we contact @Team.Videoslots

Hi @lukey141 ,

Sorry to hear you have experienced the same network error. We would recommend contacting our Customer Support team so they can look into this for you.

You can reach us via live chat by clicking Contact Us at the bottom of the Videoslots page, or by emailing [email protected].

We will be happy to assist you further.

Kind regards,
Team Videoslots

 

[09237653]

I got network error on a couple of sweet alchemy rewards too, i dont know if its safe to try any more.

The problem is it still consumes the reward if there is the network error, would be better if it did not do this and then it saves us having to chase the live help over 40 pence worth of spins.

 

[lixon]

Same problem here, reward is removed but the game never starts due to "network problems".

 

[Team.Videoslots]

Hi there,

We are sorry you have encountered this network error in regards to the game "Sweet Alchemy". The issue has been escalated to the relevant team so they can investigate and work towards a fix.

In the meantime, please get in touch with our Customer Support team via live chat or email so they can look into your affected spins and advise you further. You can access live chat by clicking Contact Us at the bottom of the Videoslots page, or email us at [email protected].

Kind regards,
Team Videoslots

 

[lixon]

2´s and 3´s gets network error while 4´s and 6´s worked, might wanna look into that, bs network error when the "new" type of rewards under the old 4-6 gets deleted while the old standard 4-6 works fine.

 

[Jono777]

I know as you lot know, I love my spins and slotting lol....

However there is no way on earth, I'd waste time and get "AI Bot Stress" over a few pennies worth of spins, especially on that game lol

 

[Reelsoffun]

I know as you lot know, I love my spins and slotting lol....

However there is no way on earth, I'd waste time and get "AI Bot Stress" over a few pennies worth of spins, especially on that game lol

Same here i lost 3 spins, no way im bothering chase them up LOL

 

[lukey141]

Well fighting their AI bot yeah, I still sent an email though. It's the principle.

If they offer free spins they should work.

We shouldn't just be like eh it's only a few spins can't be bothered because there's several thousand people with those few pennies of spins and overall it will add up to a lot of money VS will avoid having to give out if they're not chased about it.

 

[lixon]

Didnt bother with some ai either, sent all my info directly to the SE support a couple of hours ago but I guess it will take days to solve if ever, wrote it in english so if SE had the weekend off some other could solve it quickly lol...

 

[Mr_Slot5]

As people have said, it’s too much effort chasing the lost spins. If @Team.Videoslots fancy adding them back to my account then please feel free- (you already have my account details in previous DMs). If not then that’s fine as it’s only 5 spins in total.

It’s usually prags that suffer with the network error when redeeming.

 

[Team.Videoslots]

Hi All,

Apologies again for the inconvenience

Some of the affected free spins have already been manually replaced by our Customer Support team, and our internal team is currently working on replacing all remaining affected free spins.

Thank you for your patience and understanding while we work to ensure that everyone affected receives their replacement spins.

Kind Regards,
Team Videoslots

 

[09237653]

it was the 2 and 3 rewards on sweet alchemy that were broken, 4,5 and 6s fine which leads me oo believe the 2s and 3s were mis-configured on vs end.

 

[Jono777]

Hi @Team.Videoslots

Appreciate this is a Mega Riches issue....However AI bot would not be able to help with this problem.

I have just lost my 150 Free spins on Piggy Riches megaways due to the ongoing and previously discussed "Network Error"

Can you help me please

(Same details as my videoslots account )

 

[Team.Videoslots]

Hi @Team.Videoslots

Appreciate this is a Mega Riches issue....However AI bot would not be able to help with this problem.

I have just lost my 150 Free spins on Piggy Riches megaways due to the ongoing and previously discussed "Network Error"

Can you help me please

(Same details as my videoslots account )

Hello @Jono777

Sent you a DM

Regards, Team Videoslots