Official Videoslots presents Battle of Slots!

[zerodayXD]

happened again. i think the viking game is broken

Same here @Team.Videoslots

 

[ihilty79]

I have the same issue i pressed to use 5 free spins on mighty vikings and it has not worked. I also went into the game after and that has not triggered them,. Do i try the other 6 free spins on this game?

 

[erik1712]

i think all freespins for raw games are broken, got the same error on mr vegas

 

[Team.Videoslots]

Hi Everyone,

Thank you for your feedback.

Please contact our support team via Live Chat, or by email:
[email protected] with more information about the issue you encountered and they will assist you.

We are very sorry for this inconvenience and thank you all for your patience.

Kind regards,
Team Videoslots

 

[wth1920]

Hi Everyone,

Thank you for your feedback.

Please contact our support team via Live Chat, or by email:
[email protected] with more information about the issue you encountered and they will assist you.

We are very sorry for this inconvenience and thank you all for your patience.

Kind regards,
Team Videoslots

FFS

 

[Kroffe]

Haha, they added book of the fallen 30-man battles.
Only gives rewards to top 3.

 

[spoo42]

As long as prizes are corrected, I actually prefer fallen to the viking game.

 

[spoo42]

Please fix the prizes @Team.Videoslots .

3 winning places in a 30 man battle isnt good.

 

[Team.Videoslots]

Please fix the prizes @Team.Videoslots .

3 winning places in a 30 man battle isnt good.

Hi @spoo42

This is being worked on.

Once again, we apologise for any inconvenience caused.

Thankful for your patience.

Kind regards,
Team Videoslots

 

[zerodayXD]

Hahahaha now is only 0.10

 

[spoo42]

Appreciate its being fixed @Team.Videoslots

 

[09237653]

website is completely broken right now anyway or is it my chrome?

nvm its working again now.

 

[Kroffe]

Appreciate its being fixed @Team.Videoslots - but i see its now 5 winning places and not 10, so still incorrect. Thanks for the reply.

If at first you dont succeed, try, try again.


Getting the prizes wrong when adding a new battle is one thing, getting it wrong when 'fixing it' makes it seem intentional.

 

[Jono777]

Even changed BoF battles to 10p spins now, just on the off chance someone snags a Pragmatic Drop n Win for nothing lol.

 

[Team.Videoslots]

Hi Everyone,

Following to the earlier reported issues with Epic Thursday, We decided to cancel all of the Mighty Viking Battles and have replaced these with Book of The Fallen.

The Prize ladder for the 30-man battles has also been corrected now.

We're sorry for any inconvenience caused during this time.

Enjoy the rest of your evenings.

Kind regards,
Team Videoslots

 

[Jono777]

Hi Everyone,

Following to the earlier reported issues with Epic Thursday, We decided to cancel all of the Mighty Viking Battles and have replaced these with Book of The Fallen.

The Prize ladder for the 30-man battles has also been corrected now.

We're sorry for any inconvenience caused during this time.

Enjoy the rest of your evenings.

Kind regards,
Team Videoslots

I have 4 prizes in RAW Vikings game, don't usually redeem until tomorrow but when I do, will they work please?

 

[Reelsoffun]

Bet live chat is loving it tonight with 2000 players having issues with non working rewards and battles not paying correct prizes...... thank you for contacting support you are 1,979th in the queue.......

 

[spoo42]

@Team.Videoslots the prizes are correct now thanks, but the bet size is now wrong , its changed from .20 to .10 ?

 

[Reelsoffun]

Hi Everyone,

Following to the earlier reported issues with Epic Thursday, We decided to cancel all of the Mighty Viking Battles and have replaced these with Book of The Fallen.

The Prize ladder for the 30-man battles has also been corrected now.

We're sorry for any inconvenience caused during this time.

Enjoy the rest of your evenings.

Kind regards,
Team Videoslots

Still wrong for what i can see as 30 man supposed to be a 20p game?

 

[Jono777]

Hello (again) @Team.Videoslots

I have 75 Free Spins in Hot Fiesta - A 25p per spin Pragmatic Game.

These will not work due to a network error. Can they be changed to something of the same value, preferably Wolf Gold (same provider but should work) or maybe Twin Spin (Netent)

*Total reward value £18.75GBP

Many thanks

 

[09237653]

finally get a good score in a 30 man, sat in first place, - battle cancelled.
why exactly? the prizes are correct, the battle was in progress.

looking back through my battle history, three in a row have met this fate.

 

[Kroffe]

Still wrong for what i can see as 30 man supposed to be a 20p game?

Also it just went back to battles with 5 places paid.


Setting up a battle must be waaay more complicated than i think it is.

 

[ihilty79]

They really are cheapskates. They never get it wrong the other way like 50p prizes. Prizes that don't pay out, less places and less value.

 

[Reelsoffun]

With this many players affected, they should automatically put the rewards into our accounts not expect us all to contact live chat to chase a few affected spins.

 

[Jono777]

See there are more problems ahead it seems. Changed to Temple Tumble MW now.

I have 4 in Vikings, 2-3 in Book and not going to chat for them to be altered, on a roll and not visited any form of live "HELP" for years lol

Finally get a decent reward from the silver wheel and that doesn't work either

 

[Pixie]

.

 

[Video_Poker_Pro]

 

[Mr Wild]

Sorry for the issues, we sorted it out now and extended the 30player battle with 30mins.

 

[Jono777]

Sorry for the issues, we sorted it out now and extended the 30player battle with 30mins.

Sorry Mr. Wild, appreciate that support and yourself are probably very busy right now but if you get chance would you kindly take a look into this issue for me please?

Battle of Slots Official Videoslots Thread - Casinomeister Forum

 

[Team.Videoslots]

Hello (again) @Team.Videoslots

I have 75 Free Spins in Hot Fiesta - A 25p per spin Pragmatic Game.

These will not work due to a network error. Can they be changed to something of the same value, preferably Wolf Gold (same provider but should work) or maybe Twin Spin (Netent)

*Total reward value £18.75GBP

Many thanks

Hi @Jono777

Sent you a private message with some more information regarding this.

Kindly refer to this.

Kind regards,
Team Videoslots

 

[Jono777]

All sorted and a very quick response many thanks

 

[anddi32]

This "network error" still continues?

How can the player know when is the good time activate rewards without completely disappearing from the account?

And please check the battle id 5382208. I have read in the different chats that two days ago it was reported to CS, the prizes have not been paid so basic stuff. But nothing has happened

 

[Team.Videoslots]

This "network error" still continues?

How can the player know when is the good time activate rewards without completely disappearing from the account?

And please check the battle id 5382208. I have read in the different chats that two days ago it was reported to CS, the prizes have not been paid so basic stuff. But nothing has happened

Hi there,

Unfortunately, the error is still showing yes. This has been reported to the respective teams, and we are working on a fix as we speak.

Regarding the issues with the battle, and the free spins you reported, I've just sent you a private message. If you have any questions, feel free to let us know.

Apologies for any inconvenience caused.

Kind Regards.
Team Videoslots

 

[Jono777]

Hey @Team.Videoslots

Would you kindly provide us with an update once the Mighty Viking rewards from last night can be safely used without us losing them please?

Have a good weekend ahead

 

[Reelsoffun]

I used mine about 30 mins ago without any issues @Jono777

 

[Team.Videoslots]

Hi Everyone,


All rewards provided on the game Mighty Viking can be used now.

If anyone has any issues, do not hesitate to reach out and contact our customer support via Email or Live chat.

We apologize for the inconvenience, and we thank you for your patience.

Kind Regards,
Team Videoslots

 

[Frankovic22]

Hi Everyone,


All rewards provided on the game Mighty Viking can be used now.

If anyone has any issues, do not hesitate to reach out and contact our customer support via Email or Live chat.

We apologize for the inconvenience, and we thank you for your patience.

Kind Regards,
Team Videoslots

And when will you replace the lost activated spins?

 

[Team.Videoslots]

And when will you replace the lost activated spins?

Hi @Frankovic22

I have sent you a private message with some more information.

For those who activated their free spins yesterday on Mighty Viking, but didn't manage to play their spins, as we advised yesterday, we suggest contacting our support so these can be replaced for you.

Kind regards,
Team Videoslots

 

[Team.Videoslots]

Hi everyone,

We’re bringing four Battles to boost your Monday and kickstart your week with the opportunity to win some Extra Spins in this week's Frenzy Mondays Battles.

• Date: Monday 18th November 2024
• Battle type: Sit & Go Freerolls
• Maximum number of players per Battle: 15 & 30
• Spins: 25
• Duration per Battle: 12 minutes

• Prize Structure on 15-man Battles: 1st Place: 6 Extra Spins, 2nd Place: 5 Extra Spins, 3rd Place: 4 Extra Spins, 4th Place: 3 Extra Spins, 5th Place: 2 Extra Spins. Extra Spins are wager free.​
• Prize Structure on 30-man Battles: 1st-2nd Place: 6 Extra Spins, 3rd-4th Place: 5 Extra spins, 5th-6th Place: 4 Extra Spins, 7th-8th Place: 3 Extra Spins, 9th-10th Place: 2 Extra Spins. Extra spins are wager-free.​

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

 

[Jono777]

Hey @Team.Videoslots

Sorry to trouble you again.

I have just lost 2 rewards due to the "Network Error" problem

1) 5FS on Scatters Matter @ 0.20 per spin (Awarded from Clash of Spins)
2) 30FS on Popeye and Olive Oyl slot @ 0.20 per spin (Awarded from €1 paid battle 2,500 spins)

Total value £7.00

Can you kindly look into this for me please?

Kind Regards

Jon

 

[jeretee]

Hey @Team.Videoslots

Sorry to trouble you again.

I have just lost 2 rewards due to the "Network Error" problem

1) 5FS on Scatters Matter @ 0.20 per spin (Awarded from Clash of Spins)
2) 30FS on Popeye and Olive Oyl slot @ 0.20 per spin (Awarded from €1 paid battle 2,500 spins)

Total value £7.00

Can you kindly look into this for me please?

Kind Regards

Jon

well its not suprise they usually disappear raw slots : ( .. once i got return here , but if u ask that livechat they ask waiting and you hear nothing them

 

[itsme123]

They will tell you clear cache , go incognito, try a different browser and then when that doesn’t work they just ignore you.
Site has gone to the dogs in the last year and gets worse month by month.

 

[YouTubeSlots]

Sadly I have achieved the required xp for the battles this month. So tonight I get to try out there new 2 hour Monday battles. I will be sure to report back here how bad it goes. I'm guessing 2 hours 3 rewards and £1.40 cash at the end. But we shall see, We shall see......

 

[Reelsoffun]

Sadly I have achieved the required xp for the battles this month. So tonight I get to try out there new 2 hour Monday battles. I will be sure to report back here how bad it goes. I'm guessing 2 hours 3 rewards and £1.40 cash at the end. But we shall see, We shall see......

£1.40 is pretty optimistic from 3 rewards TBH.

At least they have put the 30% chance of prizes back so at least it feels a little better now.

 

[anddi32]

£1.40 is pretty optimistic from 3 rewards TBH.

At least they have put the 30% chance of prizes back so at least it feels a little better now.

Actually it's even a bit better. It was 30% now it's 33%
But total value is a bit lower than before. It was 1,5 spin per player, now it's 1,33 spin per player if the total number of spins is divided by the number of players

The duration of the battles and 15 players instead of 10 are still significant slowing factors so the prize amounts remain small. And only 2 hours of playing time doesn't make it any easier

 

[YouTubeSlots]

Seems quite Dog Sniff so far i must say...

 

[lixon]

@Team.Videoslots

Why do you keep using games that gives the Network error?

Now Ive lost like 5 in mighty viking, 5 in book of fallen (0.2) that i remember from thursday might be more and today I lost 5 in popeye.
its not many but for each time you get annoyed and contacting chat that takes forever just to to try and make it sound like the fault is at the player side for 5fs time and time again isnt worth it...

 

[Team.Videoslots]

Hi @Jono777,
Taking a look at it.

Hi @lixon,
Will get back to you in a moment. But we have had some technical issues today with some game providers.

Kind regards,
Team Videoslots

 

[YouTubeSlots]

So far i can say that this new 2 hour 4 games format is better then epic Thursdays. I cant even get past 5 or 6 rewards when that's on. Tonight I'm at 8 so far and there's an hour left. So not too bad

 

[Reelsoffun]

lucky you, currently sat at 2 LOL