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Official Videoslots presents Battle of Slots!

DreamRJ said:
But it is not just this slot with over exaggerated % it is many hundreds of slots. Something fishy is going on with your casino. Why are you purposely overexaggerating the RTP numbers? Is it because you want to make players think their RTP is at normal levels? if that is the case that is probably breaking laws. Players should get 100% accurate RTP numbers!
Click to expand...
Hi @DreamRJ

This is definitely not intentional behaviour, we are not going to speculate at this time why the RTP is showing incorrectly at this time, as we first need to investigate the issue, but suffice to say it's not working as intended, the correct RTP should be showing. We would like to thank you again for reporting this, and apologise for the inconvenience.

We absolutely 100% agree that the correct RTP should be displayed and we will look into investigating and fixing this issue.

Kind Regards.
Team Videoslots.
 
Click here for our Videoslots Review
Read more about Videoslots in our in-depth review
Team.Videoslots said:
Hi @DreamRJ

This is definitely not intentional behaviour, we are not going to speculate at this time why the RTP is showing incorrectly at this time, as we first need to investigate the issue, but suffice to say it's not working as intended, the correct RTP should be showing. We would like to thank you again for reporting this, and apologise for the inconvenience.

We absolutely 100% agree that the correct RTP should be displayed and we will look into investigating and fixing this issue.

Kind Regards.
Team Videoslots.
Click to expand...

Also can you please make it so we can also change the date range for the OVERALL RTP? So we can see our overall RTP in the last week or last month instead of being stuck with a never changing overall RTP that is NOT accurate!

This would allow us once you have investigated and corrected all the incorrect RTP info on all players to be able to get accurate overall RTP in a specific period when they can then clearly see how bad the sessions have been for them during a set time and not ALL TIME!

Also something that came to my mind was this. Could the RTP being displayed be taking into account the battle of slots battles? And that is why the % is getting totally messed up in them?
 
DreamRJ said:
Why is the RTP on this slot like this @Team.Videoslots ? View attachment 194136

the RTP in your website is all broken and incorrect how can a £21.56 win make the game RTP 28260%?

If my calculations are correct that should be 221% RTP

So clearly something fishy is going on because it is not just this game there is loads of games where the % is incorrect and over exaggerated to make the overall RTP look normal levels!
Click to expand...

Your calculations are also wrong, if it is indeed 1 spin @ 20p and won 21.56 then the RTP should be showing as 10,780%

( 21.56 / 0.20 ) * 100 = RTP
 
Reelsoffun said:
Your calculations are also wrong, if it is indeed 1 spin @ 20p and won 21.56 then the RTP should be showing as 10,780%

( 21.56 / 0.20 ) * 100 = RTP
Click to expand...

Ok never knew how they calculated RTP% in all these years lol but thanks. So can I ask why you times it by 100? is the 100 the %? so 100%
 
1709570994509.png

1709571036785.png


I really do not even know why it also lists multiple entries of that same slot either? I have not played that game in a long time apart from in the battle weekend just gone!

But you can also see how bad my RTP has been the last few weeks overall it is averaging around 60%
 
Hang on a minute I think I worked it out as to why it is happening @Team.Videoslots - The free spin rewards you get is counted but it does not list the spins in the total spins but it displays wins. But it is not displaying all wins either.

Then the question is why is it counting free spin rewards? but still not recording the accurate info from them?
 
Well wild swarm if you not getting the swarm there will be RTP trapped there hence why your RTP is low, but that is the same for any collectible slot or if you not bonuses one etc

Yes. * 100 just converts the figure to % for example If it worked out as 0.92 it’s still 92% but some players are confused so *100 makes it 92% easier to understand visually.
 
Reelsoffun said:
Well wild swarm if you not getting the swarm there will be RTP trapped there hence why your RTP is low, but that is the same for any collectible slot or if you not bonuses one etc

Yes. * 100 just converts the figure to % for example If it worked out as 0.92 it’s still 92% but some players are confused so *100 makes it 92% easier to understand visually.
Click to expand...

Ok I see, thank you.
 
DreamRJ said:
Hang on a minute I think I worked it out as to why it is happening @Team.Videoslots - The free spin rewards you get is counted but it does not list the spins in the total spins but it displays wins. But it is not displaying all wins either.

Then the question is why is it counting free spin rewards? but still not recording the accurate info from them?
Click to expand...
Hi @DreamRJ ,

Thanks for this, we will forward to our tech team to see if this is the actual issue, may I send you an email asking for some system information for our tech team as well?

So far we have not received other reports from other player of this issue happening in their accounts, so we would like to see if it is something particular with that could cause it.

If anybody else has this issue, please by all means, contact us and we will see it sorted.

Kind Regards.
Team Videoslots.
 
Team.Videoslots said:
Hi @DreamRJ ,

Thanks for this, we will forward to our tech team to see if this is the actual issue, may I send you an email asking for some system information for our tech team as well?

So far we have not received other reports from other player of this issue happening in their accounts, so we would like to see if it is something particular with that could cause it.

If anybody else has this issue, please by all means, contact us and we will see it sorted.

Kind Regards.
Team Videoslots.
Click to expand...

Honestly why is that even needed? My tech stats have nothing to do with this. It does not matter the issue is on your server and in your code. That is what needs to be fixed so that we get accurate numbers! Thank you.

So I will not provide the tech stats you need because they are irrelevant to the issue at hand.
 
@Team.Videoslots

This is because if I have 6 free spins and win 23p the RTP counts it as 0 in and 0.23 out which while technically is correct as they free spins it,

= error as it’s a divide by 0 error, clearly the web people have allowed for that with maybe some error handling.

but really the better way would count it as 1.20 spins and 0.23 won which would work better overall and stop all the inaccurate data being created.

Just my opinion.
 
DreamRJ said:
Honestly why is that even needed? My tech stats have nothing to do with this. It does not matter the issue is on your server and in your code. That is what needs to be fixed so that we get accurate numbers! Thank you.

So I will not provide the tech stats you need because they are irrelevant to the issue at hand.
Click to expand...
DreamRJ: Hello? Is that the Fire Brigade? Yeah, my house is on fire... can you come and put it out?
Fireman: Yes sir, we're all ready to go and we'll send a fire engine out right away! What's your address?
DreamRJ: Honestly, why is that even needed? Just follow the smoke until you get here. My address is irrelevant...
 
Hi everyone,

Here’s the information about today’s ongoing Tuesday Madness Battle on Gigantoonz from Play'n GO which continues until 23:59 GMT with an added prize pool of €15,000.

1709626816666.webp


Battle Details:
  • Date: Tuesday 5th March 2024
  • Times: 00:01 - 23:59 GMT
  • Game: Gigantoonz (Play'n GO) €0.20
  • Buy-In: €1.00
  • Spins: 100 Spins
  • Added Prize Pool: €15,000 which will increase with every €1 buy-in. Prizes are wager-free.
  • Requirements: To be able to participate, players need to have deposited at least €20 and earned 1,000XP in the last 30 days before the start of this Battle.
You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
 
Hi @Video_Poker_Pro,

Thanks for asking.

We are actively working on this, and we greatly appreciate
Video_Poker_Pro said:
@Team.Videoslots When is fast spins coming back on playngo?
Click to expand...
Hi @Video_Poker_Pro,

Thanks for asking.

We are actively working on this, and we greatly appreciate your patience in this matter so far.

We aim to have this resolved ASAP, predicting an exact date however, it is unfortunately not possible.

Kind Regards,
Team Videoslots
 
kat1992 said:
just wondering if im being ghosted? i guess its probably just an issue in the support but feels personal
Click to expand...
tooky said:
All prizes from tuesday madness battle are 0,00€, will be alot of manual work for VS to credit them again
Click to expand...
spoo42 said:
@Team.Videoslots

yeah think that needs fixing if possible? unless it will have to be done manually now?
Click to expand...
Hey everyone,

Thanks for reporting this.

Just received information that the prize ladder for the Tuesday Madness battle will be corrected once the Battle ends.

We need to recalculate the Battle and then start crediting the players. You should receive any possible prize during Wednesday as usual, but with a small delay due to the recalculation.

Kind regards,
Team Videoslots
 
Hi Everyone,

Here are the details for tonight’s Epic Thursdays’ Battles on Bill and Coin from Relax Gaming and Ave Caesar DynamicWays from RAW iGaming.

1709798366555.webp


Battle Details:
  • Date: Thursday 7th March 2024
  • Times: 18:00 - 22:00 GMT
  • Battle Type: Sit & Go Freerolls
  • Game Names:
  • 10-man Battles: Bill and Coin (Relax Gaming) €0.10
  • 30-man Battles: Ave Caesar DynamicWays (RAW iGaming) €0.20
  • Max number of players per Battle: 10 & 30
  • Spin: 25 Spins
  • Duration per Battle: 10 minutes
  • Prize Structure on 10-man Battle: 1st Place: 6 Extra Spins, 2nd Place: 5 Extra Spins, 3rd Place: 4 Extra Spins. Extra spins are wager-free.
  • Prize Structure on 30-man Battle: 1st-3rd Place: 6 Extra Spins, 4th-6th Place: 5 Extra spins, 7th-9th Place: 4 Extra Spins. Extra spins are wager-free.
  • Requirements: To participate you need to have deposited €20 or more and collected 1000XP in the last 30 calendar days before the start of these Battles.
You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
 
@Team.Videoslots Leprechaun-charms-hold-and-win-prospect-gaming I won £10.40 on the hold and spin within free spins then landed this and paid nothing I know it would only be a few £ but still not the points it didnt pay out a winning spin>?

1709834323744.webp

1709834204731.png
 
Bill and Coin isn't working for me. The provider has blocked the IP even though it exists in Ontario. GRRRRRR

VS_Bill_and_Coin_Battle_IP_Blocked_20240307.webp


VS_Bill_and_Coin_Battle_IP_information_20240307.webp


Yes, I did block out the second half of it and as for the city showing... Nowhere near me. The ISP is located in Ontario though. :P
 
Sonict said:
Bill and Coin isn't working for me. The provider has blocked the IP even though it exists in Ontario. GRRRRRR

View attachment 194260

View attachment 194261

Yes, I did block out the second half of it and as for the city showing... Nowhere near me. The ISP is located in Ontario though. :p
Click to expand...
Hi @Sonict ,

Thanks for reporting this, we are checking the issue.

kind Regards.
Team Videoslots.
 
Hi everyone,

It’s time to unveil today's Mystery Monday event: Plenty of Twentys, which starts at 18:00 GMT.

1710141897880.webp


Battle Details:
  • Date: Monday 11th March 2024
  • Battle Type: Sit & Go Freerolls
  • Game Names & Times:
  • 18:00 - 21:00 GMT: 10-man Battles: Reactoonz 2 (Play'n GO) €0.20
  • 18:00 - 21:00 GMT: 30-man Battles: Forge of Hephaestus (RAW iGaming) €0.20
  • Max number of players per Battle: 10 or 30
  • Spins: 25 Spins
  • Duration per Battle: 10 minutes
  • Requirements: To be able to participate, you need to have deposited at least €20 and collected 1,000XP within the last 30 days before the start of this Battle.
You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
 
Click here for our Videoslots Review
Read more about Videoslots in our in-depth review

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