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Official Videoslots presents Battle of Slots!

Click here for our Videoslots Review
Read more about Videoslots in our in-depth review
CC07 said:
Yup - tried to log in and deposit at Mr Vegas before I had seen this thread. Got so confused as to why I was on the VS site. Thought I was going mad! ?
Click to expand...
Yeah, i just got shouted at with 'You tried to deposit at VS!' - had to double check and go, sure i didn't, seen the VS logo and went 'maybe i did'

Quite frankly it was quite traumatic and stressful trying to remember where i was
 
"We are working on the problem, sorry for the inconvenience"

Meanwhile, at VS Headquarters.....

party-party-time.gif
 
Itaghai said:
Well, looks like @Lemon didn't tell us the whole story, he ended up getting them pizza, a case of redbull and a couple of bottles of vodka ?
Click to expand...
So he's not the one on the pole, dancing for their money?:eek:

I've held on to some Scottish pound notes to put down his G String:thumbsup:
 
Pixie said:
I am absolutely not going to deposit any money until I see that the site is safe and stable !
Click to expand...
Hi miso,

The deposit issues should be resolved. You may need to clear browser cache and cookies if you're still seeing long loading or maintenance screen when trying to deposit.

Kind regards.
Team Videoslots.
 
Jono777 said:
RG - Loss limits are not working correctly either - Does not affect me and not bothered but just another FYI - @Team.Videoslots
Click to expand...
Hi jono777,
We can't identify that the Loss Limit is not working as intended at current time. What were you experiencing with the limits, and is it still happening?

Kind regards.
Team videoslots.
 
@Team.Videoslots have you ever thought about having a lite version of the current Jackpot chases?
Where round 1 would be something like 2€ to register, the entry fee could be paid with real money or the 2€ tickets we get from the jackpot wheel.

In the current jackpot chase, although it isn't a high entry fee it's too hard to get people to register for rounds 3+, it takes hours until you find enough people to play against.

Or you could also add an option to the current jackpot chase for a player to play by himself the rounds against 4 bots, that would also solve the lack of players.
 
Itaghai said:
@Team.Videoslots have you ever thought about having a lite version of the current Jackpot chases?
Where round 1 would be something like 2€ to register, the entry fee could be paid with real money or the 2€ tickets we get from the jackpot wheel.

In the current jackpot chase, although it isn't a high entry fee it's too hard to get people to register for rounds 3+, it takes hours until you find enough people to play against.

Or you could also add an option to the current jackpot chase for a player to play by himself the rounds against 4 bots, that would also solve the lack of players.
Click to expand...
Hello itaghai,

It's certainly feedback I will relay to our relevant team, but at current time there are no plans to add another Jackpot Chasers type of battles.

The later battles in the Jackpot Chasers like round 3 and onwards do not start too often, especially outside popular times, but if you used your ticket and unregister, the expiry time will refresh giving you another 7 days, so don't be afraid you may not be able to use it before it expired, as long as you keep signing up for battles with it.

Kind regards.
Team Videoslots.
 
@Team.Videoslots

I am just wondering if you are aware there is still an issue that the account balance is not correct.
My balance should be less than 10 cents but when I log in it says 65cents.
That 65 cents is a weekend booster I got on Friday last week, and I played the funds on Tuesday morning this week.
When I checked my game history I couldn't see the few spins I did with 65cents on Tuesday.
I really don't feel safe with depositing, when there is the fund that should not be there. I really appreciate it if you can fix the issue please.
Thank you.
 
Hi everyone,

It’s time to unveil this week’s Mystery Fridays Battle, which is €500 Freeroll Battles.

1665046230243.webp


Mystery Fridays details:

· Date: Friday 07th October 2022
· Times: 18:00 GMT – 22:10 GMT
· Game Name – Multiple games to change every 15 minutes
· Early Registration: 15 minutes before Battle
· Late registration: 5 minutes before end of Battle
· Spins: 50 Spins
· Duration per Battle: 25 minutes
· Requirements: To be able to participate, you need to have deposited at least €20 and collected 2,500XP within the last 30 days before the start of this Battle.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
 
sueyh said:
@Team.Videoslots

I am just wondering if you are aware there is still an issue that the account balance is not correct.
My balance should be less than 10 cents but when I log in it says 65cents.
That 65 cents is a weekend booster I got on Friday last week, and I played the funds on Tuesday morning this week.
When I checked my game history I couldn't see the few spins I did with 65cents on Tuesday.
I really don't feel safe with depositing, when there is the fund that should not be there. I really appreciate it if you can fix the issue please.
Thank you.
Click to expand...
Hi @sueyh

This kind of issue is affecting to a small group of users and we are aware of this.

I'm truly sorry for the issue and like said before, these missing actions or activities is something we take very seriously and we are working on identifying and resolving the issue which have caused this.

I have also sent you an email regarding this so we can give update you accordingly.

Kind regards,
Team Videoslots
 
Hi everyone,

Here are the details for tonight’s Epic Thursdays’ Sit & Go 10 & 30-man Battles on Big Bass Splash from Pragmatic Play and Fortune Teller’s Charm 6 from Leander.

1665065733491.webp


Battle Details
  • Date: Thursday 06th October 2022
  • Times: 18:00 - 22:00 GMT
  • Battle Type: Sit & Go Freerolls
  • Game Names:
  • 10-man Battles: Big Bass Splash (Pragmatic Play) €0.10
  • 30-man Battles: Fortune Teller’s Charm 6 (Leander) €0.20
  • Max number of players per Battle: 10 & 30
  • Spin: 25 Spins
  • Duration per Battle: 10 minutes
  • Prize Structure on 10-man Battle: 1st Place: 6 Extra Spins, 2nd Place: 5 Extra Spins, 3rd Place: 4 Extra Spins. Extra spins are wager-free.
  • Prize Structure on 30-man Battle: 1st-3rd Place: 6 Extra Spins, 4th-6th Place: 5 Extra spins, 7th-9th Place: 4 Extra Spins
  • Requirements: To participate you need to have deposited €20 or more and collected 2500XP in the last 30 calendar days before the start of these Battles.
You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
 
@Mr Wild Sorry if I'm not tagging the right person from your messages early this week I think you are the one more in the technical aspects of VS, right?

Could you have a look and maybe increase the interval of the update action on the Battle of Slots? (image below)
1665088047921.webp


On my browser it's doing the request every 4 or 5 seconds, the issue with it is that when it updates it changes the selected tournament ID, so what was happening in my case is that I had the Fortune Tellers on the top of my battle lists and I wanted to register to Big Bass, if I wasn't fast enough, when I pressed register in the pop up window it would already changed the selected tournament ID and it would try to register in the Fortune Tellers, giving me an error because I had an unfinished battle for that game.

It would be good if you could increase the refresh to 10 or 15 seconds.
 
sapit222 said:
@Team.Videoslots the site crashed again and under maintenance?
Click to expand...
Hi sapit222,

The site is currently undergoing maintenance.

It's expected to last about 30 minutes.

Itaghai said:
It's under maintenance to me as well, I just did my first spin on a Round 2 of the Jackpot Chases when it went down...
I hope it comes back before the battle is over
Click to expand...
If you aren't able to complete the battle then feel free to reach out to the support, to look into possibilities for refund of battle joined but that couldn't be finished due to maintenance.

Kind regards.
Team Videoslots.
 
Team.Videoslots said:
Hi sapit222,

The site is currently undergoing maintenance.

It's expected to last about 30 minutes.


If you aren't able to complete the battle then feel free to reach out to the support, to look into possibilities for refund of battle joined but that couldn't be finished due to maintenance.

Kind regards.
Team Videoslots.
Click to expand...
Be nice to get a bit of notice if its planned notice, Least players will know not to buy battles etc near that time
 
Lincolnuk said:
Be nice to get a bit of notice if its planned notice, Least players will know not to buy battles etc near that time
Click to expand...
Hi Lincolnuk,

We try to give a notice here in CM ahead of time, but this one however was a bit sporadic to optimize server performance.

The site should back up again now.

Any battles that get cancelled due to maintenance will automatically have their buy-ins refunded, and if you're in a situation where the maintenance prevented you from playing a battle in any way, then please feel free to make contact with the live chat and explain the situation, so we can look into a manual refund.

Kind regards.
Team Videoslots.
 
Itaghai said:
Still in maintenance to me
Click to expand...
Hi itaghai,

Apologizes, I'm loading the site from within the network, so I still have access. Was unaware it operated like this for us, and thought it was already over.

Site is still down for maintenance. I will let you all know when it's up again.

Kind regards.
Team Videoslots.
 
Hi all,

The maintenance is now over, but a few select users will not be able to log in and will still be met with a maintenance message for the time being.

Update:
The few select users who will still meet the maintenance message upon login can expect this to last until about 18:00 CET time, so there is no need to check every couple minutes if you still see the message.

We'll post again when all maintenance is completed.

Kind regards.
Team Videoslots.
 
I thought I was one of the "select few" not able to login because I was still getting maintenance message but once I cleared cookies and the whole shebang, it let me back in and all is working fine.
 
Lincolnuk said:
@Team.Videoslots If we are one of the few Select people is that because there currently putting the level 40 xp reward and wheel that i have been waiting for.
Click to expand...
Hello lincolnuk,

The missing XP wheel rewards will unfortunately not be added with the maintenance.

Kind regards.
Team Videoslots.
 
@Team.Videoslots

i won Freespins in Bod before the maintenance worth €50 and then the site went down!

when it was working again and i opened the game again, the freespins plus the 50,- winnings seems to be gone!!
I load and load the game, but it was still gone..

then i continued to play the game for 5 minutes now, and suddenly in the middle of playing, the money was added to my account..

thanks, but very strange..


another question @Team.Videoslots

when i play bod, is everytime after winning the freespins, a credit of 0,3 til ,07 gone??

thanks for answering that!!
 
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