Official Videoslots presents Battle of Slots!

[Video_Poker_Pro]

Makes zero difference. IT is my day job.

Edited to add - why should we be making changes on our side anyway? VS should have got this fixed by now. @Team.Videoslots any update on this frustrating Pragmatic issue?

Its the sam videoslots that has not fixed weekand battle yet so why are you suprised.

 

[Reelsoffun]

Same here

 

[Video_Poker_Pro]

Definitely not a DNS issue. The next Pragmatic battle has worked fine without any changes my side.

You know more than me, im not good with it but trying all diffrent shit to make it work

 

[Video_Poker_Pro]

Same here

try dif browser maybe

 

[Alisa77]

Hi @Fingy and thank you for the message.

The battle reward issues are being checked by our technical team still, and I just chased this with them - they are still working on a permanent fix for the battle reward issues we're having and will keep us posted.

Please know that the messages that were missed were by mistake.

We appreciate your feedback and really do care about you. We unfortunately can't come with a definite resolution here and now to these issues but all we can do is assure you will make absolute sure to credit any due rewards for you.

The issue we're facing is also that not all the battles are being affected and so it isn't necessary to check all of them, this is why people are reporting the specific battles to us in chats and emails. The technical team are investigating the cause of the issues and whilst the permanent fix is coming, we will continue to manually check and credit but this process does take time as it's done manually.

We apologize for the inconvenience.

Kind regards,
Team Videoslots

This isn’t true, I placed in several Golden Ticket 2 battles and only received 1 Reward. It seemed I was getting 1 reward out of four on the same game.

Kindest Regards

 

[pinnit2014]

Yeah, Black screen re PP - PP working on other sites

Another string to the bow for casino of the year; first and last try on this tinpot site.

@Team.Videoslots why are issues never resolved, folk have been going on for weeks re the black screen?

 

[YouTubeSlots]

So far everything is back to normal on my end. Prizes being credited and battles running properly. Theres still time though........Tick Tock Mofos

Edit: And now its fucked!

 

[tooky]

Site down

 

[YouTubeSlots]

2 hours in and there it is. The inevitable has happened yet again. No words!

 

[CongoGB]

Just in time for my dinner! It can wait 15 mins or so!

 

[Lincolnuk]

2 hours in and there it is. The inevitable has happened yet again. No words!

Guess you was all doing well

 

[ihilty79]

Thats it for me freeroll battle tickets only from now on I can't cope with this level of incompetence

 

[kennygamerboy]

hysterical

 

[dave1888]

only one option max of two games per time something that doesn't break Starburst and book of dead or something @Team.Videoslots 4 slots the server can't seem to cope with

 

[YouTubeSlots]

Yeah when my XP runs out im not trying to get it again. This isnt changing and if anything has gotten worse over the past year. Unless i hear they upgraded there servers or sorted there site out i wont be taking part in these battles anymore.

 

[bas3addict]

Lol we all called it

 

[wyder33]

Dziękuję za uwagę, to był wspaniały wieczór

 

[ssaczek]

Hahaha site is dead.

 

[bas3addict]

Your not alone

 

[helenakp]

C'mon I just got free spins on Dazzle me and the site is down, can't believe it ?

 

[dave1888]

Lol we all called it

Would be odds of 1/100 on Betfair of that happening

 

[goatwack]

 

[bas3addict]

I didn't even win a gates yet, I like that game too and the 6 I won in dazzle game me 0. Another waste of an evening

 

[anddi32]

Site down

The last two hours were one of joy. No lags no reg-issues the prizes came as normal...
It was like a beautiful dream where everything works as it should. Damn the revival to reality came too early

 

[bas3addict]

And we are bk folks good luck

 

[jimiMaddug]

Hey guys noobie here with my first post. I been dieing to comment about the battle weekend prizes waiting for aproval to post hehe
i should be expecting about 30 prizes i think but no idea what the ids are.

Apart from the 3 min downtime Frenzy Monday was friggin AWESOME

 

[tooky]

After unplayable battle weekend, Frenzy was really chill to play. Here is
some info from lc about missing prizes

 

[jimiMaddug]

Sweet i hate waiting for something cant help keep logging in to check my prize page haha

 

[anddi32]

Sweet i hate waiting for something cant help keep logging in to check my prize page haha

Sad to hear that you hate waiting because all you have to do right now is wait
No one knows how long but days at least i guess.

And some feedback from yesterday. Little downtime but otherwise everything worked as it should. All prizes also credited as normal so let's hope
the biggest problem with payouts has resolved.

 

[kulli]

I just lost about 80e worth of free spins and their only answer is "We apologize for the inconvenience"

100% rogue.

 

[The Dude]

Does anyone here remember me posting this yesterday?

Just a heads up - I am seeing a bunch of new members signing up and dissing the reps. DO NOT do this. There is one thing about offering criticisms - being critical is fine, but once you start being disrespectful, I will draw the line in the sand. They are members here just like you, and should be given the same courtesy you'd expect from them.

So please chill out. Thank you

Because this is what I was referring to

I just lost about 80e worth of free spins and their only answer is "We apologize for the inconvenience"

100% rogue.

@kulli - You are a new member here, and you are expected to follow the instructions of the Administrators of this forum. When I say chill out - I mean it.

 

[The Dude]

You guys keep it up and you won't like the consequences. Last warning.

 

[ssaczek]

Players are furious but hey be cool. Nothings happened.

I lost about 400freespins.

They dont care. Deposit again, maybe next month youll have more luck.

 

[kulli]

Ok my bad bro! Best casino ever. Give them a trophy!

 

[The Dude]

Players are furious but hey be cool. Nothings happened.

I lost about 400freespins.

They dont care. Deposit again, maybe next month youll have more luck.

I am talking about being respectful in this forum. Videoslots is a member here - just like you and everybody else. If they came here and started posting that you suck, are a shitty customer, and an evil player, I would be reading them the riot act to them as well.

 

[The Dude]

Ok my bad bro! Best casino ever. Give them a trophy!

Nice one, newbie!
From here on out, you've been banned from participating in this thread for seven days for disrespecting the admin: me.

 

[slotmaster]

Ok my bad bro! Best casino ever. Give them a trophy!

LMAO!

Back to on topic, lots of Martins work at videoslots. Still waiting for my 100 free spins reward.

 

[jimiMaddug]

i got 100% faith Videoslots is like no other check my bloody profile pic 500 big buff mega wager free haha took me all morning to use

 

[wyder33]

@
The last battle with the game "wolf gold" has not been settled with me. I will not give you the battle ID because I do not have it in the history, as if it does not exist.
That's why I will write that I think I should get 5fs but I will not check it because I have nowhere.

 

[CongoGB]

Judging by the notifications I'm getting on the site, the weekend battles are starting to be paid out. Hold tight!

 

[wyder33]

The outstanding rewards are starting to appear in my account. Thanks.

 

[jimiMaddug]

awesome but im scared to log in incase i dont got any

 

[miso]

Yes, check your accounts, rewards being credited now. Seem to be adding one every couple of minutes.

 

[shoust]

I'm guessing they're likely doing all the Saturday ones first?

 

[CongoGB]

Yep, all being credited in order! Quite depressing to see them all come out with 26th place - mainly far away from the FS wins!

 

[goatwack]

There you go. Told y'all VS would get it sorted!

 

[ssaczek]

They credited missing rewards. But no compensation for broken queue.

Easy win for them. Lot of money in their pocket. Next month they do it again.

 

[Jono777]

They credited missing rewards. But no compensation for broken queue.

Easy win for them. Lot of money in their pocket. Next month they do it again.

Give them chance, one step at a time.

I've heard they may be considering an extra battle weekend this Sat/Sun - Shorter version but nevertheless extra as compensation

 

[Team.Videoslots]

Hi everyone!

Hope you are all doing well

Firstly, we want to apologize for the frustration many of you have had due to the Battle and payout issues that we have been experiencing this past weekend. Technical issues can obviously be very suddenly and super frustrating, especially on a battle weekend.

We want to thank you all for waiting, and helping us identify all the effected battles that had not paid out. We have been working nonstop to identify all the effected battles, and have now successfully identified all the battles that failed to pay out this weekend.

Many of you in this thread have already noticed that we have started manually crediting these effected battles now, and will continue to do so today.

Our hope is to have all the effected battles credited today, but due to the large amount of battles effected, this could take a bit longer till every last battle is credited.

All the best

Team Videoslots

 

[mellody]

Credit to the poor folk who seem to be manually adding the free spin rewards, if that is the case. Many issues to still be resolved; I'd still love to see an apology plus explanation on VS's home page. Mostly satisfied that things are getting sorted.. Happy spinning and loads of winning to all!!!