Official Videoslots presents Battle of Slots!

[CongoGB]

@Team.Videoslots some acknowledgement of this would be good for customer service, if nothing else!

 

[pinnit2014]

Don't worry, the issue has been passed onto the relevant department who, in line with the previous 34 times it's been logged as an incident, will ensure it will not happen again

 

[pinnit2014]

@Team.Videoslots some acknowledgement of this would be good for customer service, if nothing else!

Bonanza's calling you, whispering...'pick me, pick me'

 

[miso]

Oh boy, and on top of everything, I have a strange feeling battles last the full 10 minutes even when everyone's finished spinning.

 

[09237653]

two first places on SoK: not paid for either, one second place on BBB: same problem
I'm logging battle IDs of all.

 

[wth1920]

2/2 winning battles not paying. Queue system have been working fine for weeks, so what a great idea to modify it for the BW. Sick.

 

[Video_Poker_Pro]

 

[xbornluckyx]

ive just not been credited now as well, pretty bad show by vs

 

[Lincolnuk]

Its a Battle Day split over 2 Days. Cuts still been made just there been done by stealth. TBH im beginning to think some of these issues are engineered issues to ensure a reduction of rewards is made without cancelling things

 

[paul7388]

No problems here. Thanks for the weekends entertainment VS.

Fact i am not playing or interested in playing them helps lol.

 

[ihilty79]

No prizes - fact

 

[miksaxxx]

@Team.Videoslots @Mr Wild ?

 

[goatwack]

So the Battles still run to their full entirety huh, with non- spinners galore.

Can't be bo........bo......bot.....

bothered players, most likely (true story)

 

[anddi32]

5 rewards all missing. Seriously this will be another disaster if same issue continues from start till finish.
Stop these battles and fix your issues this will be pure torture. New try when problems solved.

 

[CongoGB]

Another one for the list:

Battle ID 3182169 - finished, but reward(s) not handed out.

 

[YouTubeSlots]

I give up, Battles not starting sick of clicking now over an hour in and its not working properly and i have managed about 5 battles in that time. Shocking servers made out of tea towels and string!!! Upgrade your shit you make enough money!!!!

 

[CongoGB]

Shocking servers made out of tea towels and string!!!

That is my favourite quote on this forum!

 

[pinnit2014]

I give up, Battles not starting sick of clicking now over an hour in and its not working properly and i have managed about 5 battles in that time. Shocking servers made out of tea towels and string!!! Upgrade your shit you make enough money!!!!

Have you tried calling them?

 

[YouTubeSlots]

That is my favourite quote on this forum!

`Its well deserved constructive criticism!

Have you tried calling them?

View attachment 165018

Yeah they told me to piss off, And that they will be reducing my phone call qualitys RTP settings to 45.4%.

 

[09237653]

The servers are fine today, its the website/coding that is the problem.

 

[Pixie]

@Team.Videoslots you have to stop the queue system now, it´s not working !!!

 

[miksaxxx]

@Team.Videoslots you have to stop the queue system now, it´s not working !!!

Tell it to CS.. team videoslots gets back in office hours ?

 

[YouTubeSlots]

i have spoken to live chat who informed me there team of squirrels are working on it. No time frame on when it will be fixed. And the advice given was to just keep trying. So thats 3 hours gone with one half of the battle weekend barely being played. Its all a part of there master plan to start nerfing the RTP on battle weekends now.haha

I mean i wouldn't be surprised!

 

[CongoGB]

Yet another reward not given. What a shitshow...

It is bad enough that all the freeroll games are set at a poor RTP, but to not actually get anything at the end of it? Ugh...

 

[Video_Poker_Pro]

Yet another reward not given. What a shitshow...

It is bad enough that all the freeroll games are set at a poor RTP, but to not actually get anything at the end of it? Ugh...

Are you suprised? Its been like this for a long time now.

 

[CongoGB]

Are you suprised? Its been like this for a long time now.

The RTP has been poor, but this is worse than the usual technical problems. I think I prefer it when the entire site is down!

 

[Pixie]

Tell it to CS.. team videoslots gets back in office hours ?

They have to start working at the weekends if they shall continue with the Battle Weekends !!!

 

[CongoGB]

Queue issues may have been fixed...

 

[mellody]

Queue issues may have been fixed...

yeah, seems okay but would be nice to know if we're actually gonna get the rewards due!!!

 

[xbornluckyx]

yeah, seems okay but would be nice to know if we're actually gonna get the rewards due!!!

yeah ive wrote all mine down 20 spins from last night and 5 rewards from today missing

 

[CongoGB]

Rewards problem still ongoing. FFS.

 

[Jono777]

No problems here. Thanks for the weekends entertainment VS.

Fact i am not playing or interested in playing them helps lol.

C'mon, be honest mate, bet if you had one of those free roll tickets, things would be different eh?

Also missing 4-5 rewards too

 

[paul7388]

C'mon, be honest mate, bet if you had one of those free roll tickets, things would be different eh?

Nope. I had one and wasted it the other day as i had looked and went. 2 different battles an hour. A lot of Red Tiger and Stakelogic. Other games i hate. Lucky 2 get couple of rewards for each game. At least same 2 in an hour was better as you could get 5 or 6 rewards for each slot.

Time i would have agreed with you. But with all the problems. Battles not working. Black screens on pragmatic. Stakelogic and RT. I looked last week and went no thanks.

 

[wyder33]

Maybe they have some saboteur in the team (the competition is not sleeping). The weird thing is that all week there have been no problems. They showed up yesterday evening, it looks like someone broke something on purpose, just before leaving work and going home. So far I haven't gotten the awards from yesterday evening, Foxi (5fs) and Reactonz (15fs).

 

[kennygamerboy]

Rewards problem still ongoing. FFS.

seems to be a play and go issue

 

[mellody]

seems to be a play and go issue

Brief look at visible finished battles and I'm missing Pragmatic and Thunderkick rewards too... or did I miss the point?

 

[kennygamerboy]

Brief look at visible finished battles and I'm missing Pragmatic and Thunderkick rewards too... or did I miss the point?

oh calm
down for gods sake

 

[goatwack]

?

 

[mellody]

?? sometimes sarcasm is lost on me!!!

 

[pinnit2014]

oh calm
down for gods sake

What, the same way you lose your marbles over non-spinners?

 

[Video_Poker_Pro]

?? sometimes sarcasm is lost on me!!!

 

[goatwack]

?

 

[Pixie]

And Black Gold don´t work .........

 

[Jono777]

£100 bonuses all round, 1x wagering and let's call it a day eh?

 

[anddi32]

And Black Gold don´t work .........

Last hour was fine no issues and rewards came to account as normal.
But same bug came back with 30 man now and also more rewards missing.

9 rewards missing so far so let's see how many rows in the list will accrue during this day
F*ck i hate this accounting

 

[Lincolnuk]

I'm also not getting some rewards through. Gonzo's gold arent coming, but getting black gold 2

 

[09237653]

I have logged 10 missing rewards now as opposed to the 4 that have arrived, all providers affected so far.

 

[Scott1baird]

im done, cant be arsed sitting in front of the pc chasing battles and when i finaly get into one and get a prize its not given. think im done with videoslots for a few months.

 

[dionysus]

cant get any battles to work in here; keeps telling me x number in the queue depsite the rooms being less than half or a quarter full

 

[wyder33]

I think that we should all end this theater in solidarity, let the owner @Videoslots play these battles for himself, because as you can see, he cannot respect the loyalty of people who donate money to play but at the same time provide him with a rich life. As you can see, he is having fun with our money, maybe if he doesn't have enough money, he will start to fix problems.
Let's not blame the support, they are not the ones who pull the strings.