Official Videoslots presents Battle of Slots!

[wth1920]

It would be nice with some kind of update today on the Tuesday Madness Battle,,, Why not pause all upcoming battles until you've resolved this and other issues?

 

[bas3addict]

yo my lovely fellow and loyal vs players!!
Let me start by saying i only joined here @ casinomeister quite recently.. I was so happy to find a niche community of Vs players to discuss things about thier website with esspecially with issues and glitches and general mess ups..
i sometimes try to use the lobby chat in the main battles to gather info etc etc which im sure you all do anyway when you play.. but its difficult as some dont answer and when they do who actually back to the chat afrer a battl;e has ended.. at least here we can all review eachothers messages on a more permenant forum based discussion.. and with this being said:
who votes if @teamvideoslots doesnt return some information soon that we all gather together to casinomeister to downgrade them.. ? because to be honest, ive been reading the messages in various subs in here and through out the site and the ansers are always about the same.... if to become a proper rep all you gotta do is post a picture of when the main battles on are, and give a standard to any question and ignore the community of paying player here . F@*k i could do that for free ... any form of support vs has weather it be here on thier site thru an agent etc etc same grey half answers ... who knows whats going on at thier actual premisis , maybe its empty when they didnt pay the rent or electric bill or something .. anyway if anyone does agree with me write a 12345 message ... maybe then when they do final decide to bother with us.. they can just see a few pages of 12345's lol

 

[bas3addict]

viva the revolution!!- lol

 

[bas3addict]

12345

 

[Jono777]

As much as I appreciate your current frustrations, I think no one will be interested really.

Patience is the key here, I am sure Team VS are doing all they can but some things can take a while to sort and does not always happen as quickly as we would like.

Lets be fair they do provide much more in terms of wager free promotions than anywhere else these days and communicate on here as best they can, remember they are running a very busy online operation and do not always sit waiting to address posts on these forums.

....and nope I do not work for them nor receive regular brown envelopes, just being realistic.

 

[paul7388]

Oh great idea downgrade one of the few Rep's that actually bothers to be online because they do not respond every day.

Now not sure what has gone wrong with the battles in VS lately. Last year it was battles not working now it is more some are not paying the prizes. But pretty sure VS wants them working as much as we do. More problems they have the more it affects their business.

And see someone says they should suspend battles till they know they have no problems lol. Maybe they should. But i could just imagine the uproar if they did. Some battles not paying prizes right away gets enough complaints on here. Suspending battles and this thread would go into meltdown.

An active Rep on here is meant to be a Rep that checks in regularly and helps with problems that can not be solved. No need to be here to repeat what everyone has already been told countless times on live chat.

Maybe reason they are posting less answers is because they are busy and sick of people thinking they are here to jump when they ask questions.

Has got to the stage where even at 10 on a Saturday night when a battle crashes people are tagging them here and shocked that they are not available to answer them right away.

 

[Team.Videoslots]

Hi everyone!

Thank you all for your messages. We are really grateful for your continued understanding and patience whilst we wait for an update on the mentioned battle issues.

The Tuesday Madness battle is still being checked with our dev team, as are a few other battles.

They are on it and any prizes that are due will be credited. We'll be sure to keep you posted.

As always - thank you.

Kindest regards,
Team Videoslots

 

[Team.Videoslots]

Hi everyone,

Here are the details for tonight’s Epic Thursdays Sit & Go Battles on Jin Chan's Pond of Riches from Thunderkick and Sweet Bonanza from Pragmatic Play.

Here are all the details

• Date: Thursday 3rd February 2022
• Time: 18:00 – 22:00 GMT
• 10 Man Battles: Jin Chan's Pond of Riches (Thunderkick) €0.10
• 30 Man Battles: Sweet Bonanza (Pragmatic Play) €0.20
• Spins: 25 spins
• Duration per Battle: 10 minutes
• Requirements: To be able to participate, players need to have deposited at least €20 and earned 2,500XP in the last 30 days before the start of these Battles.

Prize Structure:

• Prize Structure on 10 man Battles: 1st Place: 6 Extra Spins, 2nd Place: 5 Extra Spins, 3rd Place: 4 Extra Spins. Extra spins are wager free.
• Prize Structure on 30 man Battles: 1st-3rd Place: 6 Extra Spins, 4th-6th Place: 5 Extra spins, 7th-9th Place: 4 Extra Spins. Extra spins are wager-free.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

 

[Video_Poker_Pro]

Oh great idea downgrade one of the few Rep's that actually bothers to be online because they do not respond every day.

Now not sure what has gone wrong with the battles in VS lately. Last year it was battles not working now it is more some are not paying the prizes. But pretty sure VS wants them working as much as we do. More problems they have the more it affects their business.

And see someone says they should suspend battles till they know they have no problems lol. Maybe they should. But i could just imagine the uproar if they did. Some battles not paying prizes right away gets enough complaints on here. Suspending battles and this thread would go into meltdown.

An active Rep on here is meant to be a Rep that checks in regularly and helps with problems that can not be solved. No need to be here to repeat what everyone has already been told countless times on live chat.

Maybe reason they are posting less answers is because they are busy and sick of people thinking they are here to jump when they ask questions.

Has got to the stage where even at 10 on a Saturday night when a battle crashes people are tagging them here and shocked that they are not available to answer them right away.

They should kiss our feet and treat us like kings, the players are giving them money to play on the casino. They have alot of money to fix this problems they had for almost 2 years now.

 

[yodamaster84]

Load of crap

 

[dionysus]

buck and a quarter here, ah well

 

[kennygamerboy]

as you know i closed my account, my girl she’s had a withdrawl pending since 12 last night vs crown sure is falling she’s verified and definitely hasn’t hit sow level deposits. so not only tech issues none stop and people complaining about them on here with other issues they are now slow payers what the heck happened to vs glad i jumped ship

 

[kennygamerboy]

do i sense cash flow problems?

 

[dionysus]

System is broken
We...take faith..it'll...be fixed
Or doesnt

One or other, yeah

 

[CongoGB]

@Team.Videoslots is there an issue with the Weekend Booster not appearing correctly?

I played a lot yesterday, but the system is just showing 0.43 for my total for yesterday (Feb 3rd). It should've been pretty much 10 times that amount with what I played.

If there's a known issue, then fine, I'll let you guys get on with it as the site is quite broken at the moment. But if this is a new thing, I thought I'd make you aware!

 

[LLJ]

System is broken
We...take faith..it'll...be fixed
Or drift

One or other, yeah

So updates have been available here and nowhere else that I know of.

That means participants in Tournaments who haven't received anything may not be aware of what is going on - to be fair, us paying customers here aren't any the wiser.

People say "it isn't a big deal" - in itself, a few tech issues are not.

That this is ongoing, no indication of a resolution or timescale is available, previous failed tournaments were not replaced and no real apology was offered.

Updates here are far lighter in detail than they were.

Taken in combination, this feels all a bit like the approach Boris is taking "nothing to see here".

Overall, this is poor form if nothing more significant. Losing faith in VS and feel is is resting too much on its laurels from the past.

It's time for some clear explanations and timescales.

 

[dionysus]

It's a big deal
And....it isnt
Look through the thread
Today...yesterday
History
CHOOSE, based upon that..where you play


Man..play with your wallet, dont blame the play site nor the player....you...YOU
Choose where YOU play

(info is out there)

 

[LLJ]

It's a big deal
And....it isnt
Look through the thread
Today...yesterday
History
CHOOSE, based upon that..where you play


Man..play with your wallet, dont blame the play site nor the player....you...YOU
Choose where YOU play

(info is out there)

Quite right. I've stuck to my guns - no deposits til this is sorted out properly.

Not happy with their attitude (poor team.videoslots - seem they're being let down in what they can communicate) so am tempted to move my play elsewhere.

Where is reliable, trustworthy, stable and engages well with customers?

 

[dionysus]

I havent an answer, man
Go with your gut and education - read here every day


Accredited sites
Read reviews
Read dedicated threads

 

[kennygamerboy]

chat told my girlfriend that payment team don’t work nights and it’s pending cos they’ve only just got into work? since when sorry VS but you used to pay all hours at night within five minutes unless something has changed.

 

[bamberfishcake]

Does anyone else see this when they deposit at VS?

The PSP does connect, because the payment goes through, which leaves me wondering if somewhere in the VS system, the payment is not being logged.

@Team.Videoslots can you shed any light on what 'pspreturn.videoslots.com refused to connect' means?

 

[Team.Videoslots]

Hi everyone,

Thanks for reporting the different issues.

We are looking into it, and will keep you updated

Kind regards,

Team Videoslots

 

[CongoGB]

Does anyone else see this when they deposit at VS?

View attachment 164127


The PSP does connect, because the payment goes through, which leaves me wondering if somewhere in the VS system, the payment is not being logged.

@Team.Videoslots can you shed any light on what 'pspreturn.videoslots.com refused to connect' means?

Yes, been seeing that for weeks now! No big deal on this one (genuinely, as the payment goes through fine!), but yet another to the list.

@Team.Videoslots this happens after the card payment has been authorised with the bank.

 

[paul7388]

Does anyone else see this when they deposit at VS?

View attachment 164127


The PSP does connect, because the payment goes through, which leaves me wondering if somewhere in the VS system, the payment is not being logged.

@Team.Videoslots can you shed any light on what 'pspreturn.videoslots.com refused to connect' means?

To be fair i have had similar messages quite often on paddy Power but payments have gone through.

Not sure if maybe just my browser or phone.

 

[Team.Videoslots]

@Team.Videoslots is there an issue with the Weekend Booster not appearing correctly?

I played a lot yesterday, but the system is just showing 0.43 for my total for yesterday (Feb 3rd). It should've been pretty much 10 times that amount with what I played.

If there's a known issue, then fine, I'll let you guys get on with it as the site is quite broken at the moment. But if this is a new thing, I thought I'd make you aware!

Hi,

Thanks for making us aware of this issue.

I have had a look at your account and there does indeed seem to be an issue with the collected amount.

I will email you regarding this.

So far, we have not had any other users effected by this issue, so it seems to be an isolated issue that we will look into.

We will be sure to update you as soon as we know more.


Kind regards,
Team Videoslots

 

[Team.Videoslots]

Hi everyone,

We have been experiencing technical issues that as a result have left many withdrawals pending for the moment.

We are looking into this matter and all withdrawals will be paid out as soon as possible.

Regarding the deposit error message, while it does not seem to be actually influencing the deposits for now, we will report and look into it.

As soon as these issues have been resolved, we will inform you right away.

Thanks as always,
Team Videoslots

 

[kennygamerboy]

Hi everyone,

We have been experiencing technical issues that as a result have left many withdrawals pending for the moment.

We are looking into this matter and all withdrawals will be paid out as soon as possible.

Regarding the deposit error message, while it does not seem to be actually influencing the deposits for now, we will report and look into it.

As soon as these issues have been resolved, we will inform you right away.

Thanks as always,
Team Videoslots

girlfriend has recieved both of her withdrawls just now. thanks

 

[wth1920]

Just recieved the win from Tuesday Madness, Cheers VS

 

[CongoGB]

Hi,

Thanks for making us aware of this issue.

I have had a look at your account and there does indeed seem to be an issue with the collected amount.

I will email you regarding this.

So far, we have not had any other users effected by this issue, so it seems to be an isolated issue that we will look into.

We will be sure to update you as soon as we know more.


Kind regards,
Team Videoslots

Thanks for the e-mail - and I see this has already been fixed, so good work @Team.Videoslots !

 

[kennygamerboy]

be careful depositing girlfriend just deposited £29 it’s left bank but didn’t go on her vs account!!!

 

[yodamaster84]

Does anyone else see this when they deposit at VS?

View attachment 164127


The PSP does connect, because the payment goes through, which leaves me wondering if somewhere in the VS system, the payment is not being logged.

@Team.Videoslots can you shed any light on what 'pspreturn.videoslots.com refused to connect' means?

I get that nearly every time but it does accept the deposit

 

[yodamaster84]

Still havent receivedmy rewards from Sunday

 

[tooky]

what about deposits with skrill? Im planning to play some but dont wanna wait few hrs.
what about withdrawals ? are they back to 5 min if I'll win ?

 

[CongoGB]

I did a WD this morning and it was in my account in seconds.

 

[johnnymcc1966]

My daughter hit this on her MrVegas account but there were still people ahead of her and one on twice her amount of points

 

[helenakp]

@Team.Videoslots no Mystery Friday today?

 

[Pixie]

@Team.Videoslots no Mystery Friday today?

• Date: Friday 4th February 2022
• Game Names & Times:
• 18:30 - 19:30 GMT: 10-man Battles: The Dog House Megaways (Pragmatic Play) €0.20
• 18:30 - 19:30 GMT: 10-man Battles: ZZ Top Roadside Riches (Play'n GO) €0.20
• 18:30 - 19:30 GMT: 30-man Battles: Goldilocks and the Wild Bears (Quickspin) €0.25
• 18:30 - 19:30 GMT: 30-man Battles: Legacy of Egypt (Play'n GO) €0.30

 

[Video_Poker_Pro]

• Date: Friday 4th February 2022
• Game Names & Times:
• 18:30 - 19:30 GMT: 10-man Battles: The Dog House Megaways (Pragmatic Play) €0.20
• 18:30 - 19:30 GMT: 10-man Battles: ZZ Top Roadside Riches (Play'n GO) €0.20
• 18:30 - 19:30 GMT: 30-man Battles: Goldilocks and the Wild Bears (Quickspin) €0.25
• 18:30 - 19:30 GMT: 30-man Battles: Legacy of Egypt (Play'n GO) €0.30

19.30 svensk tid eller?

 

[wyder33]

Thanks to players not making any spin,
such SNGs like today don't make sense.

 

[09237653]

Did way better then expected, (not many non spinners in my battles)

 

[wyder33]

Badly assigned rewards. The game was The dog house megaways and the prizes are on the dog house.

 

[yodamaster84]

Badly assigned rewards. The game was The dog house megaways and the prizes are on the dog house.

Yes and the bonus paid me 1.02pounds can say now it would have paid a lot more probs

 

[yodamaster84]

ANyone still waiting for missing rewards to be added from battle wkend? @Team.Videoslots

 

[wyder33]

Did you get rewards for the Rise of Olympus battle? The battle seems settled, and yet I did not receive the prize.

 

[The Viking]

Did you get rewards for the Rise of Olympus battle? The battle seems settled, and yet I did not receive the prize.

nope same here should have 25fs still none added, everyone got 0 so guess another malfunction

 

[09237653]

Same thing happened last week or the week before, we got them eventually, twice in some cases.

 

[Team.Videoslots]

Hi everyone,


Below are all the details for this month’s Grand Final Battle with a guaranteed prize pool of €30,000 and Sunday Satellite Battles, including tonight's Sunday Satellite Battle which starts at 18:00 GMT!

€30,000 Guaranteed Grand Final Battle Details are as follows:

• Date: Sunday 27th February 2022
• Time: 00:01 - 23:59 GMT
• Game: Wolf Gold from Pragmatic Play
• Bet Level: €0.25
• Buy-In: €110
• Spins: 400
• Last Buy-In: 30 minutes before the end of the Battle
• Guaranteed Prize Pool: €30,000
• Requirements: To participate players need to have deposited €20 or more and collected 2,500XP in the last 30 days before the start of this Battle.

Sunday Satellite Battle Details

• Dates: 4 Sundays in February
• Time: 18:00 - 20:00 GMT
• 06/FEB: The Shimmering Woods (Play'n GO) € 0.20
• 13/FEB: Great Rhino Megaways (Pragmatic Play) € 0.20
• 20/FEB: The Magic Cauldron Enchanted Brew (Pragmatic Play) € 0.20
• 27/FEB: Wild Blood 2 (Play'n GO) € 0.20
• Buy-In: €0
• Spins: 100
• Requirements: To participate players need to have deposited €20 or more and collected 2,500XP in the last 30 days before the start of these Battles.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

 

[anddi32]

Did you get rewards for the Rise of Olympus battle? The battle seems settled, and yet I did not receive the prize.

Same happened to me few weeks ago. Battle was over like normal and i saw my final result (so it wasn't in "no win"-mode).
Reward arrived four days later

 

[yodamaster84]

Same happened to me few weeks ago. Battle was over like normal and i saw my final result (so it wasn't in "no win"-mode).
Reward arrived four days later(

I am still waiting for my rewards from last Sunday, told me it is up to the provider (Netent) to sort it out

 

[yodamaster84]

just won a 110 tgicket!!!!

Hit a 900x

Something positive for a change as this thread has gone all wrong. Used to see a lot of big wins but not many recently. WHat's going on players?