Official Videoslots presents Battle of Slots!

[Dgbailey96]

yup seems so they just dont want us to play any slots tonight lol

Just give everyone that was logged in at the time of crash tonight 200 20p spins and scrap the battles then we can all go to bed happy and your site will run smooth with no battles running lol

I'd be happy with that.

Site was easily the best site out there 6 months ago, despite the fact they appear to be the only site who don't have opt in promos/bonuses etc....

It's appalling and getting worse each week.

 

[.pasi.]

Videoslots are Joke...

 

[Lincolnuk]

I thought these would have been moved to tomorrow considering this evenings issues and being so late. and its looking abit iffy already playing games non-battle. (and as i speak.. cloudflare returns.).

No. Once the site is stable a sng battle will run till midnight tomorrow

 

[Dgbailey96]

There is now a rate limit on SNG battles. This something new. If you see a battle not starting, its because it reach the limit and a new one will start when one is finished.

Whats the excuse for the site going down again?

 

[Flyer187]

Time for bed - good luck to anyone who's staying up

 

[dionysus]

No. Once the site is stable a sng battle will run till midnight tomorrow

well....til it crashes

 

[spoo42]

No. Once the site is stable a sng battle will run till midnight tomorrow

I took it he meant from earlier when he first mentioned it and thinking the site was almost fixed , until midnight - as it would have been 'tommorow'.

Not that it matters now sites died again.

 

[09237653]

I took it he meant from earlier when he first mentioned it and thinking the site was almost fixed , until midnight - as it would have been 'tommorow'.

Not that it matters now sites died again.

Yeah that was posted around 8pm, so I understood it as midnight *tonight* as well which would have been 4h or so from when it was posted.

to add: Just cancel tonight, we've already waited 6 hours, fix the website over the weekend and have an all 20c frenzy on Monday or something.

 

[Dgbailey96]

Ville on Live chat said to me as if they'll be up for 24 hours, I won't settle for anything less than a whole day tbh, after all the issues it's only fair.

 

[Dgbailey96]

Yeah that was posted around 8pm, so I understood it as midnight *tonight* as well which would have been 4h or so from when it was posted.

to add: Just cancel tonight, we've already waited 6 hours, fix the website over the weekend and have an all 20c frenzy on Monday or something.

Bit unfair for players who work more during the week especially Mondays and have more free time to play weekends.

 

[tooky]

Site is back, battles gone

 

[dionysus]

well, site's up (for now) and sans battles

 

[dionysus]

so glad I bought a bottle and snacks for a nice night in

 

[Scott1baird]

no reward lol.

 

[Sammio]

Any update @Mr Wild?

 

[lakandan]

Time for bed - good luck to anyone who's staying up

lol 8:18 am here woke up 1 am (my time) to a Frenzy Friday that never was ..well , the two Pragmatic Games did finished and after that...chaos. Did went back to sleep at 4 am and woke up at 7 . . .

 

[Mr Wild]

Any update @Mr Wild?

We dont know why site crashed now, its being investigated. Currently we are trying to stabilize the site.

We will not be activating the SNG freeroll battles for now. However we will still run a 24 hour battle starting tomorrow, probably early afternoon.

 

[Sammio]

We dont know why site crashed now, its being investigated. Currently we are trying to stabilize the site.

We will not be activating the SNG freeroll battles for now. However we will still run a 24 hour battle starting tomorrow, probably early afternoon.

Okey, Thanks for the info once again ?

 

[miksaxxx]

We dont know why site crashed now, its being investigated. Currently we are trying to stabilize the site.

We will not be activating the SNG freeroll battles for now. However we will still run a 24 hour battle starting tomorrow, probably early afternoon.

Thanks , i can go sleep now

 

[Broke]

We dont know why site crashed now, its being investigated. Currently we are trying to stabilize the site.

We will not be activating the SNG freeroll battles for now. However we will still run a 24 hour battle starting tomorrow, probably early afternoon.

Wild North maybe?

 

[pinnit2014]

Give Mr Wild his dues, he's more responsive than most of the official reps on here

Albeit, his IT department needs a major rehaul.

 

[Kroffe]

Albeit, his IT department needs a major rehaul.

No idea what you are talking about.

 

[pinnit2014]

No idea what you are talking about.

View attachment 160813

That looks a familiar room (what have told you, don't come in until i give you the all clear)

 

[Kroffe]

That looks a familiar room (what have told you, don't come in until i give you the all clear)

 

[elmer90]

withdrawals are processed??

 

[CongoGB]

Morning all - site's still down then. Ouch.

Now I'm gonna have to talk to the wife or something!

 

[Mr Wild]

Yes site went down again. We have our full tech team working on finding what is crashing it. For now we have put all MTT battles on hold as well. We will not launch any further battles until we found the issue. For now they are cancelled until 12 GMT.

 

[CongoGB]

Sounds sensible - thanks for the updates, I'm sure the team are in full on crazy mode! As an IT Manager, I know full well how the panic feels when something goes horribly wrong!

But the site's now up, so I can go back to giving you my money.

 

[Trollet]

To @Team.Videoslots

Ok, here we go. I´m just going to put this out here, even if i have no clue how the site works.

Here is what i seen. When you register for one of the battles and it starts you get a popup in the middle of the screen saying that the battle started.
At the same time you get the little notification in the bottom right corner. Last night I got 3 notifications for 1 battle. Before i have been getting up to 5 notifications for the same battle.

If there is a 1000 people getting that, does that effect the site? Maybe try to turn notifications off.

I don´t really need an answer, I just wanted to throw this out there. Like I said, I have no idea how a site like this works so be nice people

 

[dpp00]

well still cant login keeps asking for one time password which i get every single time i login but this time no code is

being sent anyone else havin this issue

 

[Mr Wild]

well still cant login keeps asking for one time password which i get every single time i login but this time no code is

being sent anyone else havin this issue

Can you try to request new password? There is no common case to what you describe. If it don’t solve the issue, you can pm me and I will help you out.

 

[Mr Wild]

To @Team.Videoslots

Ok, here we go. I´m just going to put this out here, even if i have no clue how the site works.

Here is what i seen. When you register for one of the battles and it starts you get a popup in the middle of the screen saying that the battle started.
At the same time you get the little notification in the bottom right corner. Last night I got 3 notifications for 1 battle. Before i have been getting up to 5 notifications for the same battle.

If there is a 1000 people getting that, does that effect the site? Maybe try to turn notifications off.

I don´t really need an answer, I just wanted to throw this out there. Like I said, I have no idea how a site like this works so be nice people

Thanks, will forward this to the tech guys.

 

[dpp00]

Can you try to request new password? There is no common case to what you describe. If it don’t solve the issue, you can pm me and I will help you out.

hi ive always put it down to using a dongle for my wifi every single time i login i get asked for one time login code been that way

for about a year now its normally just a matter of opening email and copy and paste but as i mentioned no code is being sent this time

ill give a day or 2 i suppose

 

[Mr Wild]

hi ive always put it down to using a dongle for my wifi every single time i login i get asked for one time login code been that way

for about a year now its normally just a matter of opening email and copy and paste but as i mentioned no code is being sent this time

ill give a day or 2 i suppose

Are you talking about the captcha code?

 

[Mr Wild]

Unfortunately we will have to push the battles for another 4 hours to 16 gmt. We still haven’t located the problem. So no real ETA yet is available.

 

[wyder33]

Is there also a payout problem? I always had an instant (max 5 minutes), today I have been waiting for an hour and the payout has not been received.

 

[scopolamine]

So how much longer until the Weekend Booster is paid out?VS chat has NO idea

 

[Mr Wild]

Is there also a payout problem? I always had an instant (max 5 minutes), today I have been waiting for an hour and the payout has not been received.

The main problem currently with Battles is the paying out winnings.

 

[Mr Wild]

So how much longer until the Weekend Booster is paid out?VS chat has NO idea

Thanks for letting me know. I flagged this to our tech guys.

 

[dpp00]

Are you talking about the captcha code?

no the one time passcode which i get everytime i login

 

[wyder33]

I am not concerned with the payment of the winnings from the battle. I mean the withdrawal of the winnings from the deposit.

 

[Mr Wild]

I am not concerned with the payment of the winnings from the battle. I mean the withdrawal of the winnings from the deposit.

Withdrawal issue is being looked at atm. So should be resolved shortly.

 

[sapit222]

Is the battles dead today?

 

[ihilty79]

Think its going to be a long time before we see 20x 500 freerolls in a short space of time.

 

[dave1888]

Free roll was scheduled but now missing? Next one scheduled for 14:15 but I’m not holding my breath that will happen either. 10:15 battle also awol…

 

[Mr Wild]

Is there also a payout problem? I always had an instant (max 5 minutes), today I have been waiting for an hour and the payout has not been received.

This is resolved now.

 

[Mr Wild]

Free roll was scheduled but now missing? Next one scheduled for 14:15 but I’m not holding my breath that will happen either. 10:15 battle also awol…

As mentioned before, battles are on hold until problem has been fixed with paying winning.

 

[Sammio]

As mentioned before, battles are on hold until problem has been fixed with paying winning.

@Mr Wild Hope you guys get things solved and fixed nicely ? Take your time to provide steady battles for us.

 

[Jono777]

Just hoping its worth the wait and I/we get our Creature from the Black Lagoon choice.....

Will be great to have battles running tea time ish onwards today as Saturday evening TV is pretty garbage at the moment lol.

 

[spoo42]

Yeah creature did seem a popular choice suggestion not too bothered what the second game would be mostly , but creature would be great. (Please no rise of Olympus lmao that game comes third behind both pink elephants for me as my most hated games)