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Official Videoslots presents Battle of Slots!

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Got all the way through a twin spin battle no problem, pe2 still not working but wolf has returned. lol
Twin spin just loads up demo mode for me.
Seems to be working for some people tho.

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Ok let's make some things clear this is not videoslots forum and it's rep decision if he answers or no here , has anyone actually talked to the support or you all come here.
Yes and no.
This is one of the THE most active threads weekly.
Sure, an email or live chat should be popped off. But it would be silly to assume people wouldnt banter here
 
What a fun night the VS staff will be having lol. I recommend extra strong coffee for them tonight.

I reckon they will probably have to bring in extra staff to sort out all the refunds too........

Great job VS for a epic cock up battle night lol..........

I bet we will not get an extra hour. I bet you they still end at 10pm when they should be extended by 1 hour I think to 11pm, that would be better.

@Team.Videoslots
 
Hi all,

So sorry for tonight, everyone. Regarding the deducted your money, it will be back on your balance shortly. We are working on getting everything to run smoothly again. Bear with us, please.

Best regards,
Team Videoslots
 
Hi all,

So sorry for tonight, everyone. Regarding the deducted your money, it will be back on your balance shortly. We are working on getting everything to run smoothly again. Bear with us, please.

Best regards,
Team Videoslots

Will you be extending the battles an hour? We lost an hour?
 
Hi everyone,

Yes - we are extending the battles until 23:00 GMT. Sorry for the inconvenience tonight; everything should work as intended now.

Good luck and have a nice evening ahead.

Best regards,
Team Videoslots

Good to hear :)

Thanks. Appreciate it that you actually extended them this time :)
 
Thanks for the refund @Team.Videoslots - appreciate it :)

Also thanks for refunding the £20 from that feature buy on diamond mine for the slot I reported and you then blocked too :)

Does that mean that you issued refunds to all the players who also played that slot and bought features on it?

That slot would have been active for about a year too? So surely you would not refund and backdate everyone who bought features on it would you?
 
Yet my balance dropped at least £2.47 cant seem to go back further on the log and been refunded only £1.20 Can you re check @Team.Videoslots as its probably been made complex by the fact i was playing other slots as well so they are mixed in further back transactions...... Not that its a biggy over a small amount but if it was the other way round you would probably demand it back :p
 
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