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This reminds so much of 32Red when they started to make changes. They were once on top, look how fast things can turn around.

I personally feel that once a casino establishes itself and has tons of loyalty players then greed comes in effect. Yes its been harder on them with more taxes and all but I don't buy that's why all the changes I think its more to please their wallets.

I really don't care anymore about the achievements but I do miss the way it was when Kenny and Dan were around.
I miss after having a bad month I would get a message from Kenny saying, see you have a bad month. Here are some free spins, and not always something was added just an email touching base and wishing me luck. This personal touch made me love the casino more. Now what kind of outfit big as Videoslots has one person to run the loyalty department and he even says he can't respond to everyone is a joke in its own, sorry but I don't think Dan and Kenny had a choice in the recent changes and I really do think its more to greed than expenses. In saying all this they are one of the best but if they continue what they are doing I think this is going to spiral into another thread like it did for 32Red when they made some not well-invited changes.
 
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There is allways better casinos out there rewards don't really bother me tbh I play at casumo and sky Vegas and sky Vegas my main one no withdrawal fees no capped max win per month withdrawal they pay me within secs normally about 10 mins and in my bank I play to win and withdraw simple!
 
I am not gonna open a new thread but I just want to send kudos to the Videoslots team.
I played a good few sessions over the last week and was lucky on some too.
Every single withdrawal was processed within 10 minutes or less.
Even today I withdrew like 30 minutes ago and I received the funds on my Skrill 3 minutes later. (On a Sunday) :thumbsup:

That's why Videoslots has such a high rating here at CM and that is why I love to play here.

The freebies we get seem small but they are FREE and without any WR.
Do not know many casinos who offer the same.
And from a small freebie one can make a huge WD, I have done it two or three times where I converted 4 or 5 Euro into a WD of over 500 Euro.

Just keep on going the way you do guys, great casino, huge amount of slots to pick from and lightning fast withdrawals.
What can one want more. :)

2 thumbs up from me!!

Mark.
 
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Wow yeah that looks not too great and just to compare to mine I am actually up, not by much but still pretty good!! :):)
That said I also have some terrible figures at some games like Donuts 78.22% and DOA 81.36% all time RTP. Can't hit sh*t on DOA at Videoslots but other slots compensate that thank God. ;)

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The freebies we get seem small but they are FREE and without any WR.
Do not know many casinos who offer the same.
And from a small freebie one can make a huge WD, I have done it two or three times where I converted 4 or 5 Euro into a WD of over 500 Euro.

Mark.

That is the reason why I like VS, and VS is the casino for me. I play gamble for recreation-to just have some fun.-
I don't want to study complicated T & C, when I want to have fun.
With VS, I can just click the rewards, enjoy the rewards, and then I can do whatever I like with the money I get from the reward.
I don't need to worry about restrict game, max bet size, or if I'm allowed to change the bet size.

I made withdrawal a few times from rewards myself, one of them was more than 2K from $20.-I got the gym machine from that winning, and it is just sitting in my lounge as a interior decoration to remind me how good VS is. :D
 
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Not a word in reply to my comments. Not a word of apology for the appalling response from customer services.

This would never have happened when Dan was around and shows the sheer arrogance of the company these days.

I'm gonna play out my tournaments that I've got access to then close my account.

I don't deal with companies who don't give a toss about their customers.

Are you DreamRJ in disguise?

You seem to having a ride on his Drama Llama.
 
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Wow yeah that looks not too great and just to compare to mine I am actually up, not by much but still pretty good!! :):)
That said I also have some terrible figures at some games like Donuts 78.22% and DOA 81.36% all time RTP. Can't hit sh*t on DOA at Videoslots but other slots compensate that thank God. ;)

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just checked mine. Not to shabby

My All Time
All Providers
From
to
£ 11,100.00

Deposits
£ 11,572.68

Withdrawals
£ 472.68

Net
 
Are you DreamRJ in disguise?

You seem to having a ride on his Drama Llama.

That means nothing to me. I'm gonna express my views as a paying customer. A forum about services of any kind must be a mix of views. Saying all is great everywhere is to misrepresent the situation.
 
My goodness. This is quite the big brouhaha over free spins worth sometimes 10 cents maybe 25 cents at the most. I’m sorry to say I really don’t understand what the big deal is.

Stop playing at videoslots if you think it’s such a horrible place.

So people should only post positive comments about your pet casino. Is that what you're saying?
 
So people should only post positive comments about your pet casino. Is that what you're saying?

No, and you've been around long enough to know that that's not how it works here. But 20-odd posts of yours in this thread banging on about how unhappy you are definitely qualifies as a "personal agenda" and that is a violation of the Forum Rules.

15 days "vacation" for ignoring the Forum Rules when you should certainly know better.
 
And it is not about being critical towards a casino etc., it's about hijacking threads. This is a long thread and it's mostly about what promos VS has to offer. If you don't like the offers, or you have criticisms about them - or you want to deconstruct them, please by all means start another thread so we can focus on that matter. Just keep the threads on target. that's all we're asking.
 
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Hi Everyone,

Today we are releasing two new games from Realistic Games, Snakes and Ladders and Money Matrix.

Snakes and Ladders
RTP: 95.01%
Min/Max: 0.25/100.00
Lines: 5

Money Matrix
RTP: 95.21%
Min/Max: 0.25/250.00
Lines: 1

Both of the games have trophies added and will be available in the UK.

We hope you all have a fantastic start to the week and good luck in the games.

Best regards,
Team Videoslots.
 
Funnily enough when VS used to give out them in their Tuesday Free Spins I used to do Ok in them, made a few withdrawals as well. Games can be hit n miss, like most providers (hello PNG), but i do like Peking Luck and have hit a 1000x in Wolf Gold. Respin Rhino's also not bad. Good when they're bonusing, cold when not as i don't find much in the base game.
 
I like the graphics and the bonuses are killer when they hit. And some hit often. I know it's only demo mode, but it is suppose to be as close to real play as possible. Starting Dec 1st, I'm going to stay away from PNG for the month, and see the stats after I'm done :D I like Betsoft too, but find their bet amounts really confusing and end up betting more than what I want.
 
I like the graphics and the bonuses are killer when they hit. And some hit often. I know it's only demo mode, but it is suppose to be as close to real play as possible. Starting Dec 1st, I'm going to stay away from PNG for the month, and see the stats after I'm done :D I like Betsoft too, but find their bet amounts really confusing and end up betting more than what I want.
Oh
Funnily enough when VS used to give out them in their Tuesday Free Spins I used to do Ok in them, made a few withdrawals as well. Games can be hit n miss, like most providers (hello PNG), but i do like Peking Luck and have hit a 1000x in Wolf Gold. Respin Rhino's also not bad. Good when they're bonusing, cold when not as i don't find much in the base game.
Oh oh. I just have been playing Wolves Gold for just over an hour in demo. I LIKE! :D The free spins have only come up once and was very disappointing, But that Wolves Gold bonus :D :D :D
 
Have I missed some communication and I need to catch up?

How come a freeroll is closing for registration 1 hour before it ends or to be more precise; when I printed the screenshot to put here; 56 minutes?
In special for a game that you can play it pretty fast and be done in 5 minutes?

I would like to understand this better; thanks

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Have I missed some communication and I need to catch up?

How come a freeroll is closing for registration 1 hour before it ends or to be more precise; when I printed the screenshot to put here; 56 minutes?
In special for a game that you can play it pretty fast and be done in 5 minutes?

I would like to understand this better; thanks

View attachment 99013
I noticed that when I went to log on a half hour before Pimped started, it was taking registration. I dont know if it was earlier than that, and that had something to do with it. I also noticed that it wasn't showing a battle going on at the time too. So I don't know what happened.
 
Hi @Team.Videoslots, would it not be better to go through all the freerolls and check the times of all of them, myself and others have been telling you about these problems for months and nothing seems to change.

Also, could you please get one of the Hotline battles today swapped for something else.

Thanks
 
Hi @ian,

If a battle closes too early it's usually only for one player but our tech team is working on trying to fix that bug.

We will unfortunately not switch out any battles today but we shall take the feedback into consideration for future changes.

Best regards,
Team Videoslots.
 
@Team.Videoslots, tonight's Sweet Alchemy battle has registration opening at 23.45, the battle starts at 00.15, late registration will probably end at 01.15 meaning the battle will be closed an hour before it finishes, that will affect more than one person.
 
@Team.Videoslots, registration starts at 23.45, all the battles that have it set like that close with an hour left to play, one I mentioned before is the Sunday afternoon battle that used to be Theme Park and is now Halloween Jack.

Registration for these battles opens 30 minutes before the battle starts and registration ends an hour after the battle actually starts meaning there is an hour left of these and other battles where people cannot join the battles because they have closed too early.
 
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Hello Everyone,

Hopefully you all have had an amazing day so far. Today we have 3 new releases for you guys, Lucky Ladys Charm Deluxe 10 from Greentube, Rainbow Riches Home Sweet Home from Barcrest and Banana Rock from Play N Go.

More information about Lucky Ladys Charm Deluxe 10:
RTP: 96.02%
Min: €0.20
Max: €40
Paylines: 100

More information about Rainbow Riches Home Sweet Home:
RTP: 97.75% with the Big Bet
Min: €0.10
Max: €500
Paylines: 50

More information about Banana Rock:
RTP: 96.6%
Min: €0.10
Max: €100
Paylines: 10

All the games above have Trophies and Rewards added and are available in UK.

The best of luck to all of you and enjoy!

Br,
Team Videoslots.
 
Hi guys,

Thunderkick will have an Emergency maintenance at 11.20 for 15 minutes. We will let you know when the games are up and running again.

Br,
Team Videoslots
Yeah, apparently one paid out.
 
I'm throwing this out here. Im not sure if its me just being paranoid because of the cutbacks, but I'm genuinely worried. I have been getting nothing but dead spins 80ish percent of the time the last couple of days. Noticeably worse than any " bad play time". I'm worried that the rtp has been turned down on all games but still within what is legal. Please tell me that there is a huge amount still cashing out. I'm afraid to deposit anymore money.
 
Hello Dunover,

I am not sure I understand, could you please explain a bit further?

Best regards,
Team Videoslots.
he was being a smartarse :) - it was a remark regarding low returns on TK games is all ;)
 
I'm throwing this out here. Im not sure if its me just being paranoid because of the cutbacks, but I'm genuinely worried. I have been getting nothing but dead spins 80ish percent of the time the last couple of days. Noticeably worse than any " bad play time". I'm worried that the rtp has been turned down on all games but still within what is legal. Please tell me that there is a huge amount still cashing out. I'm afraid to deposit anymore money.
This is what I am worried about as well. They were paying on the last week so just might be take back mode like usual.
 
Can't recall the last time I had a decent balance or a three figure withdrawal.

IF (and its very rare) I fluke a decent hit on just one game (say 100x plus) then you can pretty much guarantee ever time no matter which other games I pick, they will all be dead and guzzle the balance with no action.

I did say I'll never point the rigged finger again, which I will stick to, however the game play and sessions in the past 3 month's (at least) have been far from entertainment and making the enjoyment steadily less and less.

Said a dozen times, take my £25 deposit, your welcome to it BUT take it SLOWLY, you will get it, I promise, don't panic, TAKE IT SLOWLY!

Hell, to cash out 25% of my deposits per month would be enough to keep me happy, really doesn't take a lot, honest!
 
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