I love ya beboo but i see others' point. It's the weekend, reps get busy, have lives...theyre here as a courtesy and they do their jobs well.
Even IF logged in, it's kinda irrelevant - they could be catching up threads, just reading other threads...just using their off time to enjoy the site.
What youre sayng equates to a day...and a rare day to respond.
And I get their point - just because theyre online, doesnt mean they have to access to answer pms fully
It's a sunny Monday - cause enough for joy