Videoslots - Newly Accredited

[miso]

@Dan.Videoslots

Earned a once in a blue moon reward, 100% deposit bonus, so deposited but only managed to convert 10% before bust. Went to play a freeroll battle but it said I can't play with an active bonus. So had to forfeit 90% of my bonus to play freerolls. Just thought I ask why do you have that rule, my heart was breaking when I pressed "forfeit"

 

[Dan.Videoslots]

Hello Miiisooo.

When you are playing with a bonus you cannot take part in the Freerolls, collect Weekend Booster, collect Trophies, or earn spins for the Casino Race as you are already playing at an advantage. The way our Bonus works currently is that you can cancel the active bonus and you only forfeit the bonus balance not yet credited to your account, all winnings you earned and bonus money paid out will be yours to keep.

Best regards,
Daniel.

 

[DreamRJ]

I never get the deposit rewards ever anyway lol. Only ever had 2 of them in like 3 years lol. 1st was with the welcome bonus and I think the second was from loyalty, but it might have been from a achievement lol.

Although I am not a fan of them because of the way they work I dont say I care I haven't had any others lol.

 

[miso]

Hello Miiisooo.

When you are playing with a bonus you cannot take part in the Freerolls, collect Weekend Booster, collect Trophies, or earn spins for the Casino Race as you are already playing at an advantage. The way our Bonus works currently is that you can cancel the active bonus and you only forfeit the bonus balance not yet credited to your account, all winnings you earned and bonus money paid out will be yours to keep.

Best regards,
Daniel.

Thanks for the quick reply Daniel. Didn't know about the booster etc. either. If I get another deposit bonus in two years time, I'd give it a pass

 

[Temprush]

Hello Temprush and Steviedoo.

Currently, you can contact our Support and request them to flush your withdrawal so it cannot be reversed

Best regards,
Daniel.

Alright, didnt know that. Thanks for that info

 

[budskap]

all winnings you earned and bonus money paid out will be yours to keep

That is not what I remember from what livechat told me some 6 months back or so. Livechat said that everything except not lost money from original deposit would be gone. It was a bit weird of a chat to be honest, he seemed wildly uninformed as to how things worked because he was new I think (had to go check things with other people etc.). I didn't intend to cancel either way so no harm done.

I wish I had that chat saved so I could be 100% sure of how it went down.

 

[09237653]

Something strange going on here, I got a pop up achievement for 100 wins on planet fortune in one day which was strange as I knew that I already had all of those, checked achievement page and planet fortune now has two sets of 'x wins in a day' it looks like the new ones are from another game and should not be under planet fortune, sound like they should be on some devil or hell themed game? [Cross][Pentagram][Goat Skull] and [Locked In]

 

[Dan.Videoslots]

Hi 09237653,

Thank you for reporting this I will fix it straight away.

Br,
Daniel.

 

[Dan.Videoslots]

Hi budskap,

Yes, that's how our bonus worked before but after the feedback, we had from the players we chose to change it to how it is now.
You can always send me a PM if you have any other question regarding this.

Br,
Daniel.

 

[Dan.Videoslots]

Hi again 09237653,

The trophies are now fixed, and once again thank you for reporting it.

Br,
Daniel.

 

[colinsunderland]

Hello DreamRJ.

They are unfortunately not, we performed an update which left them open for a short while but it has been rectified now.

Best regards,
Daniel.

huh, you told me you spoke to the provider and got them unlocked for uk players, but your post above makes it sound like they were only available as a result of a mistake
Why are they not available any more?

 

[Dan.Videoslots]

Hi Colin,

I have sent you a PM.

Br,
Daniel.

 

[DreamRJ]

Hi Colin,

I have sent you a PM.

Br,
Daniel.

Why PM?

Can you not say what the deal is in this thread please? So other UK players know too please?

 

[Dan.Videoslots]

Hi DreamRJ,

Of course, it was me that misunderstood Edict and it was my fault. Gamomat will not be available for UK players.

Br,
Daniel.

 

[DreamRJ]

Hi DreamRJ,

Of course, it was me that misunderstood Edict and it was my fault. Gamomat will not be available for UK players.

Br,
Daniel.

ahh ok I see, well thanks for the info again. A shame though there is still a few slot providers the UK still can not play. And also greentube is limited as well. When other countries get to play hundreds of greentube/novamatic slots compared to the UK we get around 30 slots.

One day I hope we get more slots and more slot providers. I really do not get why still a lot of slot providers are still not getting a license to operate in the UK. Same for Endorphina slots as well. Would love to be able to play them too. Oh well

 

[colinsunderland]

ahh ok I see, well thanks for the info again. A shame though there is still a few slot providers the UK still can not play. And also greentube is limited as well. When other countries get to play hundreds of greentube/novamatic slots compared to the UK we get around 30 slots.

One day I hope we get more slots and more slot providers. I really do not get why still a lot of slot providers are still not getting a license to operate in the UK. Same for Endorphina slots as well. Would love to be able to play them too. Oh well

My understanding is that a lot of novamatic games aren't UK Licensed which is why you don't see them all over here. Not sure on why Gamomat are on so few casinos though.

 

[DreamRJ]

My understanding is that a lot of novamatic games aren't UK Licensed which is why you don't see them all over here. Not sure on why Gamomat are on so few casinos though.

Yeah I know and it sucks lol.

Dan did say that Novamatic/greentube are in the process of making more of their slots UK approved. So hopefully in the not so distant future we will see more of them

There is soo many better greentube slots that we in the UK can not play

 

[Dan.Videoslots]

Hi Everyone,

I am working alongside Greentube to open up more games for our UK players, hopefully there should be more Greentube games coming up for our UK players.

Br,
Daniel.

 

[DreamRJ]

Hi Everyone,

I am working alongside Greentube to open up more games for our UK players, hopefully there should be more Greentube games coming up for our UK players.

Br,
Daniel.

Please tell me that book of maya is one on the list you will get for uk players? I asked you many times in the past about this slot lol

 

[Dan.Videoslots]

Hi DreamRJ,

I will look into this, and let you know as soon as I have a any information.

Br,
Daniel.

 

[CasinoNinja]

I see there is some battles this weekend, the prizes in the post are labled as "extra spins", are they the same as free spins or are we finally getting higher valuable spins? If not, why name them extra spins? Prizes in the battle lobbies say Free Spins.

 

[Dan.Videoslots]

Hi Everyone,

I hope you are all having a great start to the week. Today we will be releasing 2 new games which are Big Buck Bunny by Merkur and Lucky Bells from Amatic.

Additional information about the games:

Big Buck Bunny:
No of Paylines: 5
Min Bet: €0.05
Max Bet: €10
RTP: 96%

Lucky Bells:
No of Paylines: 20
Min Bet: €0.20
Max Bet: €100
RTP: 97.59%

Both games have had trophies and rewards added. Big Buck Bunny is available for our UK players, however Lucky Bells is not.

Wishing you all the best of luck.

Br,
Daniel.

 

[Dan.Videoslots]

Hi CasinoNinja,

The 'Extra Spins' are actually just what we are calling out Free Spins for the battles, there is no difference

Br,
Daniel.

 

[CasinoNinja]

I'm a bit suprised you didn't choose a Leprechaun themed slot for St Patricks day tbh, would fitted alot more than Birds on Wire. I count 7 different slots when I do the search and in addition you have the Rainbow Riches slots etc.

 

[Dan.Videoslots]

Hi CasinoNinja,

Although we have a few Leprechaun themed slots none of them are available for Battle of Slots unfortunately.

Br,

Daniel.