Videoslots - Newly Accredited

[steveh35]

Where is the casino race payout?

 

[Supababe]

Where is the casino race payout?

Weekend booster?

 

[Dan.Videoslots]

Hello Steveh35.

Weekend booster should have been paid to the UK at around 12:00 GMT, should you have any questions you can send me a message and I will explain

Best regards,
Daniel.

 

[Dan.Videoslots]

Hello Everyone,

I Hope you guys are enjoying your Friday, today we will be releasing two new games, Triple Tigers from Pragmatic and The Sand Princess from 2By2 Gaming.

Triple Tigers
Additional Information:
No of Paylines: 1
Min Bet: €0.20
Max Bet: €40
RTP: 97.52%

The Sand Princess
Additional Information:
No of Paylines: 30
Min Bet: €0.30
Max Bet: €30
RTP: 96.05%

Both of the above games have had Trophies and Rewards added and they are both available for UK players.

I wish you all the best of luck and a great weekend.

Best regards,
Daniel.

 

[Steviedoo]

Hi dan

Is Canada now barred from playing btg games?

Signed in and opened bonanza and it says it is restricted....why?

 

[Dan.Videoslots]

Hi Steviedoo,

I will contact the provider and check if they have done any changes on their side.

Br,

Daniel

 

[lotusch]

Hi Daniel,

I want to ask for the update on Greentube as well please.
Another few weeks have passed.
When logged in I can see certain Greentube slots and play them, so why cannot play the whole suite of games. I do not uderstand.
All I can play are the crap ones that no one is interested in.

See attached screenshot.

I would imagine if a brand like Greentube would be restricted in a country, you would not be able to play any of their games.
Are they gonna be added back or not?

Praise to your fast pay outs, huge selection of games, good cs and a good responsive rep like yourself but the way the novomatic issue is dealt with is not so very good i.m.h.o..Keep getting fobbed off, will look into this, it is on the providers side etc etc.

So any constructive feedback would be much appreciated.

Thanks.

 

[Dan.Videoslots]

Hi Lotusch,

The reason is that Greentube are moving things over to the UK setup when it comes to players from Ireland and they have been slow when it comes to us sadly and be able to provide the games. This is with Greentube and the only thing we can do is to remind them every day and try to speed it up.

Br,

Daniel

 

[DreamRJ]

Hi Lotusch,

The reason is that Greentube are moving things over to the UK setup when it comes to players from Ireland and they have been slow when it comes to us sadly and be able to provide the games. This is with Greentube and the only thing we can do is to remind them every day and try to speed it up.

Br,

Daniel

So does that mean we will get a lot more greentube slots then in the UK? Once they have moved the setup (what ever that means???) to the UK? Because there is soo many greentube slots that us in the UK still can not play? I could list loads of them. But I wont.

 

[Dan.Videoslots]

Hi DreamRJ,

Yes they are working on certifying more of their slots for the UK Market!

Br,

Daniel

 

[DreamRJ]

Hi DreamRJ,

Yes they are working on certifying more of their slots for the UK Market!

Br,

Daniel

Ok great news then. I hope you keep on at them to speed it up

Also another quick question and point? I see Konami has not released anymore yet either? any more Konami due to launch?

I really want the ones that have those replicating reels. So if you get a stacked reel in the first reel it can replicate that reel to the other 4 reels. Forgot the name of those ones in question. But they look fun those ones do

 

[mina1929]

Hi Dan

Play'N'Go slots do not work for me, I have asked live chat and they keep telling me its getting fixed soon.

That was days ago

When you get a chance can you look into it please Dan

 

[Dan.Videoslots]

Hi Mina1929,

I have sent you a PM.

Br,
Daniel.

 

[Dan.Videoslots]

Hi Everyone,

I hope you are having a great day. We have one new game release to offer you, King of Kaiju by Microgaming and also Reef Run by Yggrasil has been rereleased as a HTML5 version.

King of Kaiju: Rampage Riches
More Information:
Min bet: €0.20
Max bet: €40
Paylines: 20
RTP: 95.55%

Reef Run
More Information:
Min bet: €0.20
Max bet: €100
Paylines: 20
RTP: 96.4%


Both games have trophies and rewards added and they are available for our UK players.
I wish you all the best of Luck and a great start to the week!

Br,
Daniel.

 

[interlog]

Dan,

Not so sure about your newest line of "Find hottest games to win as much as possible" under the RTP section. Past performance of a slot means sod all on current or future performance.

People might click on the "hottest" slots and be bitterly disappointed despite the claim to win as much as possible.

 

[Dan.Videoslots]

Hello Interlog.

Thank you for this feedback, I will bring this with me.

Best regards,
Daniel.

 

[Dan.Videoslots]

Hello Everyone,

I hope you are all having a great day. Today we have two new releases for you, Justice Machine from 1x2 Gaming and Casino Win Spin from Nolimit City.

Justice Machine:
Additional Information:
No of Paylines: 30
Min Bet: €0.30
Max Bet: €60
RTP: 96%

Casino Win Spin:
Additional Information:
No of Paylines: 20
Min Bet: €0.20
Max Bet: €100
RTP: 96.74%

Both of the games have Trophies and Rewards added. Justice Machine is available for UK players but, unfortunately, Casino Win Spin is not.

Br,

Daniel.

 

[mina1929]

There are so many new games to try, fun, fun

 

[Lincolnuk]

@Dan.Videoslots Just wondered if there is anything that can be done to find out what the rewards are for. I.E At the moment im having to go throught all the achievment to match them up to see what it was for.

I know not to many people will be to bothered about them but its all part of the fun.

Thank you

 

[Dan.Videoslots]

Hi Lincolnuk,

Have sent you a PM regarding this.

Br,

Daniel

 

[Lincolnuk]

@Dan.Videoslots Received and replied thank you

 

[Dan.Videoslots]

Hello everyone.

Hope you all are having a great day, today we will be releasing 4 new games, these are Imperial Opera from Play’n Go, Playboy Gold from Microgaming, Wacky Races form Bally and Bork the Berzerker from Thunderkick.


Additional information about Imperial Opera:

No of Paylines: 20
Min Bet: €0.20
Max Bet: €100
RTP: 96.50%

Additional information about Playboy Gold:

No of Paylines: 100
Min Bet: €0.50
Max Bet: €500
RTP: 97%

Additional information about Wacky Races:

No of Paylines: 40
Min Bet: €0.50
Max Bet: €50
RTP: 96.03%


Additional information abóut Bork the Berzerker Hack n Slash Edition:

No of Paylines: 20
Min Bet: €0.10
Max Bet: €100
RTP: 97.3%

All of the above games have had Trophies and Rewards added, and they are all available for our UK players.

I wish you all a great weekend and good luck!

Best regards,
Daniel.

 

[nikantw]

....

I wish you all a great weekend.....

Ehm..... a bit early, no?

 

[Dan.Videoslots]

Hello Nikantw.

Yes, that was a bit early I have to admit, I believe it was due to my personal longing for the weekend that ended up making that mistake!

Best regards,
Daniel.

 

[smart_croatia]

my second reward i got lucky with elephants

 

[greylady]

my second reward i got lucky with elephants

Wrong thread

 

[smart_croatia]

Wrong thread

lol yeah ty

 

[Dan.Videoslots]

Hi guys,

Hope you are well, today we will be releasing two new games from Ainsworth, Sugar N Spice Hummin and Mustang Money 2.

Additional information about Sugar N Spice Hummin:

No of Paylines: 30
Min Bet: €0.60
Max Bet: €90
RTP: 94.08%

Additional information about Mustang Money 2:

No of Paylines: 20
Min Bet: €0.40
Max Bet: €80
RTP: 94.07%

Both these games have got rewards and trophies added and are available for UK players.

Wishing you the best of luck.

Br,

Daniel.

 

[Saberon]

Hi Dan,

Some of us Aussies have just noticed Australians no longer have Visa/Mastercard withdrawl. There was no notification or email sent about this.

Can you please advise why this was revoked without warning and why emails about changes are not being sent out with ample warning?

Cheers.

 

[Dan.Videoslots]

Hi Saberon,

I will look into this and update you guys when I know more.

Br,
Daniel.

 

[slot_zombie]

Ok great news then. I hope you keep on at them to speed it up

Also another quick question and point? I see Konami has not released anymore yet either? any more Konami due to launch?

I really want the ones that have those replicating reels. So if you get a stacked reel in the first reel it can replicate that reel to the other 4 reels. Forgot the name of those ones in question. But they look fun those ones do

- Rawhide
- Heart Of Romance
- Wings Of The Phoenix
- Wealthy Monkey
- Golden Wolves
- Imperial Wealth
- Wonder Rose.
- Fortune Stacks

.. are games online for real money play elsewhere but not yet certified for UK. It would make sense that they will arrive fairly soon.

 

[DreamRJ]

- Rawhide
- Heart Of Romance
- Wings Of The Phoenix
- Wealthy Monkey
- Golden Wolves
- Imperial Wealth
- Wonder Rose.
- Fortune Stacks

.. are games online for real money play elsewhere but not yet certified for UK. It would make sense that they will arrive fairly soon.

But none of those you listed are the replicating ones which is the ones I want!

 

[Dan.Videoslots]

Hello everyone,

Hope you all are having a great Friday, today we will be releasing 2 new games, these are Doublin Gold from Booming Games and The Alchemists Gold from 2By2 Gaming.

Doublin Gold
Additional information:
No of Paylines: 10
Min Bet: €010
Max Bet: €100
RTP: 95.32%

The Alchemists Gold
Additional information:
No of Paylines: 40
Min Bet: €0.40
Max Bet: €40
RTP: 96.02%

All of the above games have had Trophies and Rewards added. The Alchemists Gold is available for UK players but, unfortunately, Doublin Gold is not.

I wish you all a great weekend and the best of luck!

Br,

Daniel

 

[colinsunderland]

Dan, did you ever find out why Gamomat and Bally games aren't available to UK customers?

Edit, actually see some gamomat are available now?

 

[Dan.Videoslots]

Hi Colinsunderland,

I have sent you a PM.

Br,
Daniel.

 

[NeverLucky]

@Dan.Videoslots (does this 'ping' a user or give him a notification that he has been mentioned?)
Small suggestion for the Casino Race:
Its pretty hard to see where you are currently placed. I know you get the Notification (e.g. You have reached #4781 in the Race, congratulations) but if you dont play for a few days thats probably off by quite a bit. While you can see the Top 10 in the Race (which most of us probably aren't) you really dont know where you are placed unless you scroll down quite a bit/ ctrl+f for your Name. Would it be possible to add the User currently logged in after #10?
So for example:
10: Username - 123456 - 160€
4781: NeverLucky - 1234 - 5€

Would be a nice little change in my eyes.

 

[Dan.Videoslots]

Hi NeverLucky,

Thank you for the feedback, I think this is a great idea! I will take this with me and bring it up with our Tech Department, as we are always looking for new ways to improve.

Br,
Daniel.

 

[Denis Becker]

@Dan.Videoslots (does this 'ping' a user or give him a notification that he has been mentioned?)
Small suggestion for the Casino Race:
Its pretty hard to see where you are currently placed. I know you get the Notification (e.g. You have reached #4781 in the Race, congratulations) but if you dont play for a few days thats probably off by quite a bit. While you can see the Top 10 in the Race (which most of us probably aren't) you really dont know where you are placed unless you scroll down quite a bit/ ctrl+f for your Name. Would it be possible to add the User currently logged in after #10?
So for example:
10: Username - 123456 - 160€
4781: NeverLucky - 1234 - 5€

Would be a nice little change in my eyes.

another option you can use without scrolling&searching for your ranking was to open any slot and enable the "view race" feed...
they automatically screen to your rank/points & earnings of the actually race

 

[NeverLucky]

another option you can use without scrolling&searching for your ranking was to open any slot and enable the "view race" feed...
they automatically screen to your rank/points & earnings of the actually race

View attachment 89102

Didnt know about that, nice!

 

[Chipkin9]

What's happened with the processing times at Videoslots?

Every withdrawal made used to be processed for me within half an hour no matter what time or what day. I could request a withdrawal at 03:20 Sunday morning and it would be processed quickly.

This past month however all my deposits sit in a Pending/Cancel state for about 6 hours...It's caused me to reverse and loss my withdrawals on a good few of these occasions.

Anyone else experiencing a dip in withdrawal times? I'm not really happy about it since other casino's also pay within 10 minutes. It just feels like there's been a backward step somewhere; and ironically it was Videoslots setting the becnhmark for fast withdrawals.

 

[Dan.Videoslots]

Hi Chipkin9,

I will reach out to our payment department and also sent you a PM.

Br,
Daniel.

 

[Temprush]

What's happened with the processing times at Videoslots?

Every withdrawal made used to be processed for me within half an hour no matter what time or what day. I could request a withdrawal at 03:20 Sunday morning and it would be processed quickly.

This past month however all my deposits sit in a Pending/Cancel state for about 6 hours...It's caused me to reverse and loss my withdrawals on a good few of these occasions.

Anyone else experiencing a dip in withdrawal times? I'm not really happy about it since other casino's also pay within 10 minutes. It just feels like there's been a backward step somewhere; and ironically it was Videoslots setting the becnhmark for fast withdrawals.

Sorry to hear that you reversed from time to time, done that myself and know the disappointment or similar feeling i got afterwards.

Dan.Videoslots If possible in perhaps near future a lock button for withdrawals can be implemented to protect players from this so no reverse can be done at all? Would love that upgrade

 

[Steviedoo]

What's happened with the processing times at Videoslots?

Every withdrawal made used to be processed for me within half an hour no matter what time or what day. I could request a withdrawal at 03:20 Sunday morning and it would be processed quickly.

This past month however all my deposits sit in a Pending/Cancel state for about 6 hours...It's caused me to reverse and loss my withdrawals on a good few of these occasions.

Anyone else experiencing a dip in withdrawal times? I'm not really happy about it since other casino's also pay within 10 minutes. It just feels like there's been a backward step somewhere; and ironically it was Videoslots setting the becnhmark for fast withdrawals.

Yup...it’s been the last two months actually....they are not lightening fast like they used to be...the pending cancel button...haunts and taunts me atop the games when playing on pc....lol...

 

[Steviedoo]

Sorry to hear that you reversed from time to time, done that myself and know the disappointment or similar feeling i got afterwards.

Dan.Videoslots If possible in perhaps near future a lock button for withdrawals can be implemented to protect players from this so no reverse can be done at all? Would love that upgrade

There was no need for the lock button cuz within 2 or 5 min...it was processed....

 

[DreamRJ]

There was no need for the lock button cuz within 2 or 5 min...it was processed....

usually yes, but that is if your fortunate to actually win and withdraw lol. I cant even get past my starting balance lately been going on for a month now. lol one day I hope my luck changes again.

 

[DreamRJ]

@Dan.Videoslots - So gamomat slots are now available for UK players? I just noticed? Why didn't you announce it in this thread? Just curious

 

[Dan.Videoslots]

Hello DreamRJ.

They are unfortunately not, we performed an update which left them open for a short while but it has been rectified now.

Best regards,
Daniel.

 

[Dan.Videoslots]

Hello Temprush and Steviedoo.

Currently, you can contact our Support and request them to flush your withdrawal so it cannot be reversed

Best regards,
Daniel.

 

[Glassheart]

Can't say I've noticed any difference in withdrawals all mine still hit neteller within half an hour.

 

[DreamRJ]

Hello DreamRJ.

They are unfortunately not, we performed an update which left them open for a short while but it has been rectified now.

Best regards,
Daniel.

oh well, thanks for letting us know