Videoslots - Newly Accredited

[DreamRJ]

WOW - I did not even know the level 21 reward was minimum 200 and max 400

I am soo annoyed to be honest. All of us old time players only got 100 spins on gonzos quest when we completed it. Such a disgraceful reward considering how hard it was to get to level 21. I mean I am now level 109. I really feel it is actually unfair to all those old players that they got far less.

@Team.Videoslots - how about you somehow compensate all those old players? would be kind and nice of you to do anyway lol. Obviously in hindsight we all know that wont be done lol. But hey does not hurt to ask right?

 

[Mr_Slot5]

WOW - I did not even know the level 21 reward was minimum 200 and max 400

I am soo annoyed to be honest. All of us old time players only got 100 spins on gonzos quest when we completed it. Such a disgraceful reward considering how hard it was to get to level 21. I mean I am now level 109. I really feel it is actually unfair to all those old players that they got far less.

@Team.Videoslots - how about you somehow compensate all those old players? would be kind and nice of you to do anyway lol. Obviously in hindsight we all know that wont be done lol. But hey does not hurt to ask right?

Surely if you’re at level 109 (I’ve been with vs since 2015 and still only at level 26) then £200 is pocket change and not worth getting het up over?

It’s only like buying something for a price and then moaning when 6 weeks later it’s on offer? Should the shop then refund you according to its offer price? It just doesn’t work like that.

 

[DreamRJ]

Surely if you’re at level 109 (I’ve been with vs since 2015 and still only at level 26) then £200 is pocket change and not worth getting het up over?

It’s only like buying something for a price and then moaning when 6 weeks later it’s on offer? Should the shop then refund you according to its offer price? It just doesn’t work like that.

Well all I get is Gold wheel now every 5 levels. Which to be honest of course it is much better than it used to be. But still Gold Level should be tweaked. As currently silver wheel gives minimum 100 and max 150 and the chance of a JP or Gold Gives min 100 and max 200 and chance at a JP.

But to be honest Gold should be minimum 150 and max 250 in my opinion. 5 levels is a lot of hard grind and work to reach.

 

[CongoGB]

WOW - I did not even know the level 21 reward was minimum 200 and max 400

I am soo annoyed to be honest. All of us old time players only got 100 spins on gonzos quest when we completed it. Such a disgraceful reward considering how hard it was to get to level 21. I mean I am now level 109. I really feel it is actually unfair to all those old players that they got far less.

@Team.Videoslots - how about you somehow compensate all those old players? would be kind and nice of you to do anyway lol. Obviously in hindsight we all know that wont be done lol. But hey does not hurt to ask right?

In which case, can you pay back all the extra you made when the RTPs were higher?

Oh, I'm sorry, missed out something:

lol

 

[DreamRJ]

Huh @CongoGB ??

 

[Kroffe]

I think Congos point was the old time players did not get far less.
Sure its true for the lvl21 wheel, but overall things were alot better back in the day.

Max rtp, a much better battle of slots, real cashback etc etc.
New players are not getting a better deal these days.

 

[CongoGB]

Huh @CongoGB ??

Basically, what Kroffe said. But also fed up with your constant unreasonable complaining, scattered with the odd random "lol" to make it seem reasonable.

 

[The Viking]

anyone else getting error ?

 

[Jono777]

Nope all good here mate (well apart from another bust out )

Just left the site not 5 minutes ago, no issues

 

[The Viking]

Nope all good here mate (well apart from another bust out )

Just left the site not 5 minutes ago, no issues

hmm yeah i left 15 min ago then when i try get back in i get this both in chrome and mobile

 

[The Viking]

found out its the router once i switch to 4g all good again ?

 

[Gaz237]

WOW - I did not even know the level 21 reward was minimum 200 and max 400

I am soo annoyed to be honest. All of us old time players only got 100 spins on gonzos quest when we completed it. Such a disgraceful reward considering how hard it was to get to level 21. I mean I am now level 109. I really feel it is actually unfair to all those old players that they got far less.

@Team.Videoslots - how about you somehow compensate all those old players? would be kind and nice of you to do anyway lol. Obviously in hindsight we all know that wont be done lol. But hey does not hurt to ask right?

Tagging Videoslots, begging for freebies really is sad.

Yet again you chuck your dollies out the pram and claim its so unfair, poor dreamer.

I,ll put a LOL as you do to make my post sound like i,m kidding, but i'm not and neither are you.

Grow up.

Just my 2 cents.

 

[Team.Videoslots]

anyone else getting error ?
View attachment 156972

@The Viking

If you are still experiencing this, please let us know. It's normally temporary error though. Only affects the IP range you are in.

You can email us [email protected]

Best regards,
Team Videoslots

 

[The Viking]

@The Viking

If you are still experiencing this, please let us know. It's normally temporary error though. Only affects the IP range you are in.

You can email us [email protected]

Best regards,
Team Videoslots

No im good restarted the router and all clear again ?

 

[o0d122y]

still waiting for an email or update on me account... 3 weeks later lol

 

[sapit222]

still waiting for an email or update on me account... 3 weeks later lol

@Team.Videoslots

 

[slotmaster]

I see now of this week all you nutters can bet on sports on Videoslots. Soccer, darts and who knows what sport and league you u.k. peeps must be in heaven.

Oh ya, when is online poker coming? Since I am thinking about playing again, yes I am available to be signed as a "team video slots poker pro"

 

[shoust]

I see now of this week all you nutters can bet on sports on Videoslots. Soccer, darts and who knows what sport and league you u.k. peeps must be in heaven.

I haven't seen anything regarding Sports yet(there is mention of a Sports section on the site map though), seems that if anything reading bottom of the page that its currently Sweden only.

 

[slotmaster]

I haven't seen anything regarding Sports yet(there is mention of a Sports section on the site map though), seems that if anything reading bottom of the page that its currently Sweden only.

Oh, I am in Canada and I had to accept new terms and sports and live sports tabs were there and all the odds. So everything was live for me. Don't matter to me as I am not a sports betting guy

 

[nuera007]

still waiting for an email or update on me account... 3 weeks later lol

Yeah they arent that fast replying. I had missing deposit and took about two weeks to get a email reply that my deposits were creditet to my casino account. Allthough I noticed those earlier cos logged in now and then to see if that money appears to account

 

[Scott1baird]

@Videoslots what happened to tigers glory ultra? it was new on the 27th and i have been playing it but now its gone.

 

[Team.Videoslots]

@Videoslots what happened to tigers glory ultra? it was new on the 27th and i have been playing it but now its gone.

Hi @Scott1baird

We are looking into bringing it back.

Unfortunately, cannot provide any time frame when this would happen.

Best regards,
Team Videoslots

 

[YouTubeSlots]

Just about to reach level 21 soonish just at the end of the progress bar. Looking forward to my minimum £200 reward. ???

 

[Buffalo Bill]

@Videoslots Has Genie Jackpots megaways been removed?

 

[kennygamerboy]

Just about to reach level 21 soonish just at the end of the progress bar. Looking forward to my minimum £200 reward. ???

How long has it taken you?

 

[Video_Poker_Pro]

Just about to reach level 21 soonish just at the end of the progress bar. Looking forward to my minimum £200 reward. ???

Im at 33 but only get 10 euro minimum, is there another progress bar?

 

[YouTubeSlots]

How long has it taken you?

long ass time. years and years. But it only really progresses when i hit a big win there and do lots of turnover

 

[me_and_ed]

I am at level 230 or so, I have spun $200 twice and all the rest $100

 

[Oscar Arnhem]

I am at level 230 or so, I have spun $200 twice and all the rest $100

Level 183 ,only 1x 200€

 

[dionysus]

Tells you how shockingly bad my playtime has been ay VS
$1250 in deposits last week

Cashback this Friday
Eight dollars and 50 cents

 

[kennygamerboy]

I managed 14 rewards got £7.43 back from 10 of them but I can’t open 4 of them as donkey trouble isn’t loading again. Have an iPhone 12 max

 

[Reelsoffun]

@Team.Videoslots

Hi, Just a heads up here, but a new game by synot 243 Mexicana is extremely laggy, it plays a few spins ok but then is really really laggy like some of the stake logic's were a while back. Its all the time as well. If you could look into it please maybe with the provider as its proper annoying! Got my mate to try too and is same on a totally different PC and part of the country.

Didnt bother flagging to usual support team as I cant be bothered to get stock answer like clearing cookies blah blah.

 

[kennygamerboy]

@Team.Videoslots

Hi, Just a heads up here, but a new game by synot 243 Mexicana is extremely laggy, it plays a few spins ok but then is really really laggy like some of the stake logic's were a while back. Its all the time as well. If you could look into it please maybe with the provider as its proper annoying! Got my mate to try too and is same on a totally different PC and part of the country.

Didnt bother flagging to usual support team as I cant be bothered to get stock answer like clearing cookies blah blah.

They don’t care. And they’ll also keep on using them in battles cos they give no f…. About customer views

 

[Team.Videoslots]

@Team.Videoslots

Hi, Just a heads up here, but a new game by synot 243 Mexicana is extremely laggy, it plays a few spins ok but then is really really laggy like some of the stake logic's were a while back. Its all the time as well. If you could look into it please maybe with the provider as its proper annoying! Got my mate to try too and is same on a totally different PC and part of the country.

Didnt bother flagging to usual support team as I cant be bothered to get stock answer like clearing cookies blah blah.

Hi @Reelsoffun

We have tried out the game but couldn't find anything wrong with it, seems to be playing smoothly here.

Troubleshooting obviously would help to find the issue if there's one. It could be network issue or browser issue perhaps but without more specific details this is just guessing.

Best regards,
Team Videoslots

 

[CongoGB]

It is laggy for me as well, but I find all Synot games a bit laggy maybe every 5 or 6 spins.

They don't pay out for me anyway, so I just avoid them!

 

[Reelsoffun]

Hi @Reelsoffun

We have tried out the game but couldn't find anything wrong with it, seems to be playing smoothly here.

Troubleshooting obviously would help to find the issue if there's one. It could be network issue or browser issue perhaps but without more specific details this is just guessing.

Best regards,
Team Videoslots

Maybe play it for 30 spins or so and i'm sure you will experience the lag we are, like i said it does play smooth for several spins but then will do really long ones.

 

[Video_Poker_Pro]

@Team.Videoslots Cant open deuces wild poker on pc tried 4 diffrent browser. Only works on my iphone.

 

[Team.Videoslots]

@Team.Videoslots Cant open deuces wild poker on pc tried 4 diffrent browser. Only works on my iphone.

Hi @Video_Poker_Pro,

Just tried out the game in PC from here and it works without any issues. Do you get an error message? Usually troubleshooting helps if there is any issue related to device or browser. Some browers are more compatible with some games and I would always try to use Firefox. I would also try going to the site "whatismybrowser.com" to see if the browser is outdated, and try clearing cookies and cache.

If the issue is persisting, please don't hesitate to send us an email at: [email protected]

Best regards,
Team Videoslots

 

[Team.Videoslots]

Maybe play it for 30 spins or so and i'm sure you will experience the lag we are, like i said it does play smooth for several spins but then will do really long ones.

Hi @Reelsoffun, thank you for your reply. I tried it out again but can't replicate the issue you're having.

If you don't see an improvement from doing some troubleshooting (clearing cookies and cache, changing browser etc) then you are of course welcome to reach out to our email: [email protected] at any time.

Kind regards,
Team Videoslots

 

[Video_Poker_Pro]

Hi @Video_Poker_Pro,

Just tried out the game in PC from here and it works without any issues. Do you get an error message? Usually troubleshooting helps if there is any issue related to device or browser. Some browers are more compatible with some games and I would always try to use Firefox. I would also try going to the site "whatismybrowser.com" to see if the browser is outdated, and try clearing cookies and cache.

If the issue is persisting, please don't hesitate to send us an email at: [email protected]

Best regards,
Team Videoslots

I tried doing all that but its just black screen, All other video poker games works perfectly its just this one that is black.

 

[Arelya]

Hi Guys,

Just wanted to clarify that the current NDB upon signing up at videoslots is 20 Free Spins. This offer is valid for new players registering from Australia, Canada, Finland, Great Britain and Sweden.
And terms are different being a no deposit bonus, and not a free spins bonus offer given once player have deposited - (with no max cashout).

Here's the Free Spins page - > Videoslots Casino: 11 Welcome Spins Wager-Free on first deposit - Casinomeister .

Just saw your updated post re; the self exclusion - This is already available - Players can simply contact our CS and ask for their account to be permanently closed.

Thanks again.

Best Regards,
Lucas

Hi Lucas,

Casino player in NZ here... Looking forward to signing up for your live games. Are there plans to use Paypal as a payment option at all?

 

[Team.Videoslots]

I tried doing all that but its just black screen, All other video poker games works perfectly its just this one that is black.View attachment 157857

Hi @Video_Poker_Pro,

I'm so sorry to hear that it's a persistent issue even after troubleshooting.

You are welcome to email us on: [email protected] at any time for us to help you investigate it further.

Kind regards,
Team Videoslots

 

[Team.Videoslots]

Hi Lucas,

Casino player in NZ here... Looking forward to signing up for your live games. Are there plans to use Paypal as a payment option at all?

Hi @Arelya,

Thank you for your message and welcome to Videoslots!

At the moment we don't offer Paypal as a payment method for our NZ players I'm afraid, but we are looking into the possibility of getting it in the future.

Kind regards,
Team Videoslots

 

[DreamRJ]

Has anyone else not been getting any blue wheel spins?

I played all the new slots all this week and I unlocked the first 2 achievements which usually always guarantee a blue wheel spin but I have not had a single blue wheel spin?

Have you removed the wheel spin rewards @Team.Videoslots ?

I am talking about the 2 achievements win 3 and 4 times in a row! Those ones are the 2 that always guaranteed a blue wheel spin. But this week. NOTHING. Not a single blue wheel spin? So yeah what is going on?

 

[kennygamerboy]

Has anyone else not been getting any blue wheel spins?

I played all the new slots all this week and I unlocked the first 2 achievements which usually always guarantee a blue wheel spin but I have not had a single blue wheel spin?

Have you removed the wheel spin rewards @Team.Videoslots ?

I am talking about the 2 achievements win 3 and 4 times in a row! Those ones are the 2 that always guaranteed a blue wheel spin. But this week. NOTHING. Not a single blue wheel spin? So yeah what is going on?

I play so many slots on there and hardly get any wheels at all I am convinced there’s something up with my account. I hardly get wheels for anything then I see other people getting loads of wheels makes no sense at all

 

[kennygamerboy]

Has anyone else not been getting any blue wheel spins?

I played all the new slots all this week and I unlocked the first 2 achievements which usually always guarantee a blue wheel spin but I have not had a single blue wheel spin?

Have you removed the wheel spin rewards @Team.Videoslots ?

I am talking about the 2 achievements win 3 and 4 times in a row! Those ones are the 2 that always guaranteed a blue wheel spin. But this week. NOTHING. Not a single blue wheel spin? So yeah what is going on?

Interesting I played a new slot last week and won quite a bit in a row and never got anything

 

[Jono777]

Has anyone else not been getting any blue wheel spins?

I played all the new slots all this week and I unlocked the first 2 achievements which usually always guarantee a blue wheel spin but I have not had a single blue wheel spin?

Have you removed the wheel spin rewards @Team.Videoslots ?

I am talking about the 2 achievements win 3 and 4 times in a row! Those ones are the 2 that always guaranteed a blue wheel spin. But this week. NOTHING. Not a single blue wheel spin? So yeah what is going on?

The once partially sometimes almost exciting wheels are now a shadow of their former selves, pretty crap and borderline pointless really, so you're not really missing out on much mate.

 

[Reelsoffun]

Yeah they are just a tad too much weighted to the 1 euro battle ticket now, there is only so many of those I can play

come on VS @Team.Videoslots think you need to address the chance of tickets its too high, cant some be changed to 10 x 10p spins same cost?

 

[Reelsoffun]

@Team.Videoslots

Just another heads up about Synot games, it actually appears to be all of them for me not just the 243 mexicana Only been using chrome, but i will try firefox next time i have a session, but others have reported it as well any chance you can take another look as i cant see players sticking with them if they all that laggy??

Anyone else here fancy trying one or two on min stakes to try to see if they laggy? I quite like the 243 mexicana its a fresh take on twin spin ish.......

 

[Mr_Slot5]

Has anyone else not been getting any blue wheel spins?

I played all the new slots all this week and I unlocked the first 2 achievements which usually always guarantee a blue wheel spin but I have not had a single blue wheel spin?

Have you removed the wheel spin rewards @Team.Videoslots ?

I am talking about the 2 achievements win 3 and 4 times in a row! Those ones are the 2 that always guaranteed a blue wheel spin. But this week. NOTHING. Not a single blue wheel spin? So yeah what is going on?

Yeah played what the fox megaways yesterday and there was no blue wheel for either 3 or 4 wins in a row.