Videoslots - Newly Accredited

[Oscar Arnhem]

Hello @Oscar Arnhem

Where are you receiving this error message?

Br,
Team Videoslots.

When opening Playboy

No Flash games more

 

[Team.Videoslots]

Hello again @Oscar Arnhem

I would suggest clearing cookies and cache, or trying a different browser if that doesn’t work, please send us an email and we can take a closer look into this for you.

Br,
Team Videoslots.

 

[Oscar Arnhem]

Hello again @Oscar Arnhem

I would suggest clearing cookies and cache, or trying a different browser if that doesn’t work, please send us an email and we can take a closer look into this for you.

Br,
Team Videoslots.

Where did i hear that before

You do not have permission to view link Log in or register now.

 

[goatwack]

They didn't actually just throw the c & c line out there did they?

Oh mer god

 

[Oscar Arnhem]

@Team.Videoslots

why can i play Immortal romance in Flash on Opera and NOT in chrome

 

[Team.Videoslots]

Hello Oscar Arnhem,

I have edited my answer, I believed the issue was that the game was not working in one browser. I will investigate this and get back to you.

Best regards,
Team Videoslots.

 

[Mr Wild]

When updates are done to the website, which have been done a lot lately @ Videoslots. First thing you do is clear cache and cookies. Solves a lot of issues usually.

 

[Team.Videoslots]

Hello again @Oscar Arnhem

I have reached out to the provider regarding Immortal Romance, depending on what your browser allows will give you a different version of the game

Best regards,
Team Videoslots.

 

[spoo42]

Hi @Team.Videoslots , just a quick question about something.

I noticed the other day that some games I'd been playing had trophies/achievements missing. After speaking to chat and getting subsequent emails regarding it, it turns out that some games just don't have any. (Which was disappointing having spun many spins on some not realising I wasn't receiving any notifications for trophies etc lol) .

Is there specific reasons for this ? Technical maybe ? Or other ? Just asking out of curiosity with most games having trophies/achievements .

 

[Team.Videoslots]

Hello @spoo42

Most games have trophies added to them there are however some that do not, for example Table Games do not have trophies, should there be any games you would like to see with trophies, please feel free to let us know and we will do our best to have them added.

Also, you can check all games that have trophies by going to "My Profile" and then "My Achievements" and you are able to search for trophies there to check.

Br,
Team Videoslots.

 

[spoo42]

Yeah I noticed this by checking under the my achiements page they aren't there. Last week I'd been playing 'barnyard bonanza' (just a regular slot) as it's RTP was on the lower side so I'd get more xp points for playing it. Spun nearly 800 spins before realising afterwards I hadn't received anything lol the other game I noticed was Aztec idols (which I think someone mentioned a few weeks back but id forgot about) neither of those have achievements/trophies but are just regular slots.

Well it would have been nice to get achievements /trophies for those but I doubt id get 'backdated' trophies and potential rewards for them now lol

 

[Team.Videoslots]

Hello again @spoo42

We will see if it possible to add trophies for the games you mentioned above.

Have a great day!

Br,
Team Videoslots.

 

[CongoGB]

Another one for @Team.Videoslots

"New Games" doesn't seem to bring up the latest new games for me any more. Current list reads:

Firefly Frenzy, Aztec Treasure, Pandas Quest (all new), and then Light Blocks (definitely not new!) and Night of the Werewolf.

Is this the correct current order?

Only ask as I like to play the new ones to see if I can grab a cheeky blue wheel or two for 4 wins in a row!

 

[Team.Videoslots]

Hello @CongoGB

We are looking into this and will hopefully be solved soon.

Br,
Team Videoslots.

 

[Oscar Arnhem]

@Team.Videoslots

why cant i play this slot(all other pragmatic games are fine)

 

[Team.Videoslots]

Hello Oscar,

Unfortunately the game is not available in your Jurisdiction and this is why you cannot play the game.

Best regards,
Team Videoslots.

 

[Oscar Arnhem]

Hello Oscar,

Unfortunately the game is not available in your Jurisdiction and this is why you cannot play the game.

Best regards,
Team Videoslots.

I played it last week and all the other Pragmatic games are fine.

 

[Team.Videoslots]

Hi again Oscar,

My apologies, the game is being updated by the provider and is temporarily disabled for all markets at the moment. Should be available again in the near future.

Best regards,
Team Videoslots.

 

[nikantw]

Mega Moolah got updated. No more 5-line bets (most fun way for me).
At least MM Isis still has the option, but is more volatile and eats the balance even in 0.01 spins.

 

[IM_SPORTS]

Question for @Team.Videoslots

So this is what I feel is needed
Can we have a myRTP for each stake on a game?

I understand we can see our overall RTP on a game but that is not really a true reflection of my RTP on the game
some games I am actually in profit on at 20p stake but because I've lost at higher stake it has my RTP down at 50%
Surely it would not be too difficult to display this RTP for each stake so 20p, 40p, etc

 

[Denis Becker]

Mega Moolah got updated. No more 5-line bets (most fun way for me).
At least MM Isis still has the option, but is more volatile and eats the balance even in 0.01 spins.

Break da Bank Again has also changed to mobile version HTML5 (fixed 9 lines)
seems so that all old Quickfire based slots from Microgaming now replaced with the HTML5 mobile Version
Immortal Romance, Thunderstruck 1 & 2, Avalon the same shit now

 

[Team.Videoslots]

Hi @IM_SPORTS,

It is not possible to see RTP for a specific bet size but we'll pass the suggestion on to our technical department to see if this is something we can add in the future.

Best regards,
Team Videoslots.

 

[Oscar Arnhem]

Break da Bank Again has also changed to mobile version HTML5 (fixed 9 lines)
seems so that all old Quickfire based slots from Microgaming now replaced with the HTML5 mobile Version
Immortal Romance, Thunderstruck 1 & 2, Avalon the same shit now

If you play in Chrome its HTML5,but when playing in Opera its Flash

 

[Denis Becker]

If you play in Chrome its HTML5,but when playing in Opera its Flash

thank for the info... have installed Opera again to check it out and its really true
@nikantw Mega Moolah are also in good old Quickfire mode playable with Opera

its scarry.. i'll hope thats just a fail with chrome and they doesnt wants to replace the versions on VS

 

[Oscar Arnhem]

@Team.Videoslots

why can i play Immortal romance in Flash on Opera and NOT in chrome

Hello again @Oscar Arnhem

I have reached out to the provider regarding Immortal Romance, depending on what your browser allows will give you a different version of the game

Best regards,
Team Videoslots.

thank for the info... have installed Opera again to check it out and its really true
@nikantw Mega Moolah are also in good old Quickfire mode playable with Opera

its scarry.. i'll hope thats just a fail with chrome and they doesnt wants to replace the versions on VS

There is your asnwer from VS

 

[steveh35]

There is your asnwer from VS

Chrome has removed flash from it's browser pending it's retirement next year which is why Flash won't work on Chrome anymore

 

[steveh35]

Chrome has removed flash from it's browser pending it's retirement next year which is why Flash won't work on Chrome anymore

To correct my statement it has been blocked by default and can be turned on by chrome users see link

You do not have permission to view link Log in or register now.

 

[dionysus]

er...this is new

why not?
Vikings/NetEnt

 

[Team.Videoslots]

Hi @dionysus,

Vikings will, unfortunately, no longer be available for our Canadian players.

Best regards,
Team Videoslots.

 

[dionysus]

any others to mention?

 

[Team.Videoslots]

Hi again @dionysus,

Vikings is the only affected game.

Best regards,
Team Videoslots.

 

[maniski]

I am waiting now 5-6 hours to get my Bonaza-complete-all-thropies-thropie?!
Normally i get them in about half a hour or so.. but now....

 

[Team.Videoslots]

Hello maniski,

It can take up to 8 hours for the trophy to be added, have you not received it after this period, please contact either our support or reach out to us at [email protected] and we will look into it for you.

Best regards,
Team Videoslots.

 

[maniski]

I just received it now.

 

[dionysus]

repeated game crashes here; different gamers, different providers

net's fine (I'm posting here ok)

 

[dionysus]

oh for
best im getting is 2 maybe 3 spins in any given game before it crashes

 

[dionysus]

if you forget and are playing in real, you'll always know when it's a battle night

 

[goatwack]

Battles night is easy to spot. Just look up at the sky

 

[paul7388]

Battles night is easy to spot. Just look up at the sky

I just see clouds

 

[Oscar Arnhem]

@Team.Videoslots , whats going on??? every slot i play get kickt out/get error


ERROR
Server communications lost
OK

 

[thr0b]

Was getting similar on BTG and Blueprint over at AllBritish. Maybe one of the cloud providers is having issues.

 

[Team.Videoslots]

Hello,

What happens when you try to load games? Does it happen with all providers or with which providers do you receive this error? Could please also try and open your browser in incognito mode and see if you continue to get the same error message?

Best regards,
Team Videoslots.

 

[Oscar Arnhem]

Donuts in chrome (7x)

immortal romance in Opera

Donuts incognito

 

[maniski]

oh geeeezzz...

Bonanza full of errors!..

"an error trying to end the game'

'communication error'

brrr....

 

[Jono777]

Donuts in chrome (7x)

immortal romance in Opera

Can do IR in Chrome also

 

[Oscar Arnhem]

Can do IR in Chrome also

View attachment 112164

Flash only in Opera, chrome only HTML5

 

[Jono777]

The screenshot above is from my browser which is Google Chrome, so lol

 

[Oscar Arnhem]

The screenshot above is from my browser which is Google Chrome, so lol

And when i Allow,i still get HTML5

 

[Oscar Arnhem]

@Jono777

 

[Kroffe]

@Jono777

View attachment 112166

I see the problem.
You need to change from "toeestan" to "allow"
No need to thank me.