Videoslots - Newly Accredited

[Oscar Arnhem]

I see the problem.
You need to change from "toeestan" to "allow"
No need to thank me.

Toestaan =dutch for allow

 

[Kroffe]

Toestaan =dutch for allow

Yeah, i assumed it was.
I was just making a bad joke. =)

 

[Jono777]

Mystery deepens, mine seems to have updated and blocked flash this evening also

Month's, no scratch that YEARS of hard work unlocking the feature choices gone in the blink of an eye

 

[Oscar Arnhem]

Month's, no scratch that YEARS of hard work unlocking the feature choices gone in the blink of an eye

@Jono777 Play it in Opera and you have them back

 

[Team.Videoslots]

Hey everyone,

We have been in contact with NYX and they are experiencing some minor disturbances at the moment, they are however working on the issue and should hopefully be able to resolve it as soon as possible.

Best regards,
Team Videoslots.

 

[Kroffe]

Month's, no scratch that YEARS of hard work unlocking the feature choices gone in the blink of an eye

@Jono777 Play it in Opera and you have them back

The rtp stays the same no matter how many feature-options you have unlocked right?
If thats the case, i think they could have just made them all available for everyone with the move to html5 instead of screwing over so many people that have played their games.
Does not hit me so hard, since i have only unlocked IR fully, but that took some time&money to do.

 

[ESCJAMIE]

Guys is the weekend booster payed today if so what time does it get added?

 

[Team.Videoslots]

Hi @ESCJAMIE,

It is paid out today, for our UK players it will be paid out in around 5 minutes.

Best regards,
Team Videoslots.

 

[Oscar Arnhem]

Finaly some good rewards

50$ for the RED wheel(got the bronse 1)

150$ for the Silver wheel(xp level 60)

 

[Team.Videoslots]

Hello everyone,

BTG and the other affected providers are working again at Videoslots, we are monitoring the games for further issues so please send us a message if the same problems are occurring.

Best regards,
Team Videoslots.

 

[paul7388]

Hello everyone,

BTG and the other affected providers are working again at Videoslots, we are monitoring the games for further issues so please send us a message if the same problems are occurring.

Best regards,
Team Videoslots.

Thanks VS

 

[goatwack]

Aha! So they do monitor the games we play!

Told you it was all rigged!

 

[paul7388]

Aha! So they do monitor the games we play!

Told you it was all rigged!

And i could not see that reply coming

 

[goatwack]

And i could not see that reply coming

"What are we if not predictable"

- goatwack, 2019

 

[Oscar Arnhem]

@Team.Videoslots ,same error and NOT loading anymore(donuts)

 

[miso]

Can you please check whether trophies were added to John Hunter and the Aztec Treasure? I've made a couple hundred spins and got a few achievements, including the 4 in a row but didn't get the wheel.

 

[Team.Videoslots]

Hello everyone,

@Oscar Arnhem It seems there might be some lingering issues, I have sent a message to the provider regarding this and, hopefully, it will be working soon.

@miso I can confirm that there are Trophies on that game If you want to confirm this, you can find the Trophies under "My achievements" on your account.

Best regards,
Team Videoslots.

 

[Oscar Arnhem]

@Team.Videoslots ,working again, question is for how long

 

[Team.Videoslots]

Hello again @Oscar Arnhem

We appreciate the report, from how it looks we hope that the game will stay working now.

Best regards,
Team Videoslots.

 

[Jono777]

Good to see BTG games all good once again, played for a brief period, no lag, nor disconnects

Heck, I even managed 2 bonuses, one with a +4!!!!! - £2.40 odd and £0.45p

 

[pinnit2014]

Good to see BTG games all good once again, played for a brief period, no lag, nor disconnects

Heck, I even managed 2 bonuses, one with a +4!!!!! - £2.40 odd and £0.45p

Stop coming on here with all that sexy talk

 

[maniski]

Videoslots...

Why is this error still not solved on Mystic Mirror? I've raised this 5 weeks ago even send screenshots of it.

I get this error almost after every winning spin.. when i press Spin after it.

 

[Kroffe]

Videoslots...

Why is this error still not solved on Magic Mirror? I've raised this 5 weeks ago even send screenshots of it.

I get this error almost after every winning spin.. when i press Spin after it.

View attachment 112494

Small thing just to make sure they dont get it wrong. Slot is Mystic Mirror.
Not sure if they get pinged unless you use @Team.Videoslots

 

[maniski]

something went wrong

 

[maniski]

Small thing just to make sure they dont get it wrong. Slot is Mystic Mirror.
Not sure if they get pinged unless you use @Team.Videoslots

View attachment 112495

Oops... i have edited it! Thanks

 

[Team.Videoslots]

Hello @maniski

This issue is still pending with the game provider, we will reach out to them and see if we can get an update, and when we do we will get in touch via e-mail with you.

Best regards,
Team Videoslots.

 

[Oscar Arnhem]

I see a lot of people complaining about slow withdrawels on other site,s,(slotsmillion,tonybet etc),but have to say Tumbs up for videoslots.

I made 3 withdrawels,the last 2 days by Trustly,and had the money within 3 hours on my bankaccount

 

[SteveBr]

I agree, I’ve had a few withdrawals over the last week and they’ve all been processed in a minute - including a couple in the early hours of the morning. Superb service.

 

[maniski]

I was excited.. when i saw the Win 100.000 times playing our slots Thropy..that should be rewarded with nice prices i thought.. only to found out i got a Green Jackpotweelspin with weekendboosters only..

Videoslots... Thought ya guys told us that not after 5000s win but after 10000/100000 wins there should be lovely rewards...

 

[Jono777]

Defo a great service. After a long, long run of bad luck, I finally got a decent hit yesterday to request a withdrawal.

Best part was it wasn't even from a deposit, a red wheel which had updated overnight led to 5 scatters on DoA, cashout took about 2 minutes to receive to e-wallet, great IMO

 

[maniski]

..

 

[Jono777]

I was excited.. when i saw the Win 100.000 times playing our slots Thropy..that should be rewarded with nice prices i thought.. only to found out i got a Green Jackpotweelspin with weekendboosters only..

Videoslots... Thought ya guys told us that not after 5000s win but after 10000/100000 wins there should be lovely rewards...

Think they may have been referring to these, which I seriously hope they contain much better than green wheels as these are MUCH harder to complete!

 

[maniski]

Think they may have been referring to these, which I seriously hope they contain much better than green wheels as these are MUCH harder to complete!

View attachment 112572

That would take me forever to complete

They should also have Thropies with.. Loose .....times on our slots hehe

 

[CongoGB]

@Team.Videoslots Question about the newly added Everybody's Jackpot:

If you have qualified for the Community Jackpot, and it is won during those 24 hours, are the winnings automatically credited to your account, or do you have to load the game to check for a win?

I used to play it elsewhere, before I stuck with VS exclusively, and seem to remember I had to open the game first before I was credited with the community jackpot share.

 

[Team.Videoslots]

Hello @CongoGB

Good question, we will look into this and get back to you with an answer

Br,
Team Videoslots.

 

[steveh35]

Sad to say for the first time ever on VS I have locked my account for a few days the complete ridiculousness of not getting more than 5 mins playtime a day for many weeks now has taken it's toll and will open it again on Tuesday to play Tuesday Madness but it is a sad day to think that this point has been reached I always reach 2500xp every other month but now I am barely halfway to getting there I hope in September my luck will change.

 

[CongoGB]

Hello @CongoGB

Good question, we will look into this and get back to you with an answer

Br,
Team Videoslots.

Hopefully I'll find out the answer myself in the next 24 hours! If I do, I'll let you know!

 

[goatwack]

Worth noting that Bonanza now runs like a dream at VS for what it's worth

So good job VS...... and even BTG themselves (bleurgh)

 

[CongoGB]

@Team.Videoslots Question about the newly added Everybody's Jackpot:

If you have qualified for the Community Jackpot, and it is won during those 24 hours, are the winnings automatically credited to your account, or do you have to load the game to check for a win?

I used to play it elsewhere, before I stuck with VS exclusively, and seem to remember I had to open the game first before I was credited with the community jackpot share.

@Team.Videoslots I think there is a problem with Everybody's Jackpot.

I just opened the game to check for a jackpot win, got a weird error - something quickly flashed up about someone winning the jackpot and I think it said my share was £41 something, but it went away within a second with the game error.

When reloading the game, the jackpot has clearly been won overnight (went from some £228,000 to £22,000), but my balance has not been credited. Help!

EDIT - it is possible that after the error, the thing that very quickly flashed up was the game info saying I needed to wager £46.10 to qualify. It is saying I am still qualified for the community jackpot, but the jackpot has definitely reduced from £228,000 yesterday to £22,000 today. Certainly something odd going on - sadly for me, I may not have won anything yet!

 

[Team.Videoslots]

Hey CongoGB,

Please send us an e-mail with your user name and details about this to [email protected] and we will investigate to see if you had qualified for the jackpot.

Best regards,
Team Videoslots.

 

[Kroffe]

What jackpot are you guys talking about?
Didnt find anything on the website.
Guessing Swedish players cannot take part? =)

 

[CongoGB]

Hey CongoGB,

Please send us an e-mail with your user name and details about this to [email protected] and we will investigate to see if you had qualified for the jackpot.

Best regards,
Team Videoslots.

E-mail sent - thanks as always!

 

[Team.Videoslots]

Hi Kroffe,

It is a game called Everybody's Jackpot by Playtech, unfortunately it is not available in Sweden.

@CongoGB - Thank you very much, can confirm we have received the e-mail and will get back to you once as soon as we have an answer for you.

Best regards,
Team Videoslots.

 

[CongoGB]

What jackpot are you guys talking about?
Didnt find anything on the website.
Guessing Swedish players cannot take part? =)

The "Everybody's Jackpot" game. If you wager enough, you qualify for a share if somebody else wins the big jackpot itself within 24 hours. 30% is shared between all the qualifiers.

 

[Kroffe]

The "Everybody's Jackpot" game. If you wager enough, you qualify for a share if somebody else wins the big jackpot itself within 24 hours. 30% is shared between all the qualifiers.

Im guessing Swedish players cannot take part, because i cannot find anything about some "everybodys jackpot"

 

[dionysus]

Im guessing Swedish players cannot take part, because i cannot find anything about some "everybodys jackpot"

the answer is literally above you, big guy

Hi Kroffe,

It is a game called Everybody's Jackpot by Playtech, unfortunately it is not available in Sweden.


Team Videoslots.

 

[Tengil]

Think they may have been referring to these, which I seriously hope they contain much better than green wheels as these are MUCH harder to complete!

View attachment 112572

Its just the standard green wheel. Recently completed 750 000 wins and got 2x for 100 spins.

 

[Kroffe]

the answer is literally above you, big guy

Thanks Maple-man!
Missed the notification and did not see videslots had answered.

@Team.Videoslots

Had a question regarding merkur slots aswell.
Alot of the games are missing for me (magic mirror, railroad, dragons treasure etc)

The ones i can play have that wonderful 3sec delay now i noticed.
Will the other slots also get "regulated" and return? =)

 

[Team.Videoslots]

Hello @Kroffe ,

These games are not certified for Sweden by the provider, I've reached out to the provider in question to see if they have any plans to certify them and will get back to you once they reply.

Best regards,
Team Videoslots.

 

[SteveBr]

I qualified for Everybody’s Jackpot too and can see someone must have won overnight. Lucky them, but where’s our share lol