Videoslots - Newly Accredited

[deleted_user-20231116]

Still not getting any Notifications.
Not sure if it helps, but its been like this since the site started "forcing" me to the swedish version.
Never used to be sent to the Swedish version of the site after quitting slots.

Ever since that change, the notifications has gone bye-bye. =(

I hate it when i have to play slots in Norwegian, can't imagine how bad it must be to have it in Swedish!

Videoslots load in Norwegian for me too, but i can just remove the /no in the url and play in English until next time i log in.

 

[Kroffe]

I hate it when i have to play slots in Norwegian, can't imagine how bad it must be to have it in Swedish!

Videoslots load in Norwegian for me too, but i can just remove the /no in the url and play in English until next time i log in.

For me it was always defaulted to english, i think because of my settings in chrome.
But now it kicks me back to the swedish version every time i close down a slot.
Cant really understand the point of doing that.

 

[deleted_user-20231116]

For me it was always defaulted to english, i think because of my settings in chrome.
But now it kicks me back to the swedish version every time i close down a slot.
Cant really understand the point of doing that.

I don't know, it's stupid.

 

[deleted_user-20231116]

The new NoLimit City slot is also released with a garbage RTP. @Team.Videoslots Can we just assume you are going to release all slots on the lowest possible RTP setting from now on?

You used to write the RTP of new slots in the news section, but you stopped doing that after butchering the RTP on every game you could butcher it on.

It's a shame, because this looks like a really good game.

 

[asidea]

Hi..can anyone tellme if unibet is down? I just gets this message -
504 Gateway Time-out

 

[paul7388]

VS your new sword of khans slot is not working at moment.

 

[Kroffe]

Hi..can anyone tellme if unibet is down? I just gets this message -
504 Gateway Time-out

Bit weird place to ask maybe. =)

But yes, it seems to be down, i get the same error.
Same for a couple of other sites aswell.

 

[asidea]

Bit weird place to ask maybe. =)

But yes, it seems to be down, i get the same error.
Same for a couple of other sites aswell.

lol ty..did not want to start a new thread..unibet has problems at moment, so could be down awhile.

 

[Kroffe]

lol ty..did not want to start a new thread..unibet has problems at moment, so could be down awhile.

It will probably be back online soon.
Casino-sites tend to get fixed pretty quickly when they go down.
Every minute of downtime they lose money.

 

[deleted_user-20231116]

It's not just videoslots, all casinos seems to have issues with slots atm. Play n go and Merkur work just fine, but it seems like a lot of Nyx slots are down.

 

[paul7388]

Cheers MrEvil i was thinking my internet connection was bad as every slot i try on VS doesn't load and says took too long to respond.

 

[Team.Videoslots]

Hi,

All servers in Malta are unfortunately down at the moment but we have been informed that they are working on the issues, and we will keep you updated here.

Br,
Team Videoslots

 

[paul7388]

Well on the bright side at least my balance will last longer than normal

 

[Kroffe]

Woah, must be alot of money being lost (or not lost rather) with so many casino-sites down.

 

[Kroffe]

Kroffes LuckyDice-casino is up and running by the way.
Action has been taken to accommodate the increase in players.
Welcome.

 

[GameRoom]

@Team.Videoslots lol you mean all casinos are down since all casinos operate from malta

 

[Team.Videoslots]

Hello @GameRoom

We hope to have this resolved soon, many casinos are based here and are, indeed, facing the same issue.

Best regards,
Team Videoslot.

 

[GameRoom]

I come and join since @Team.Videoslots cant provides with service they save my £1000 about to deposit on VS

 

[GameRoom]

Hello @GameRoom

We hope to have this resolved soon, many casinos are based here and are, indeed, facing the same issue.

Best regards,
Team Videoslot.

np make sure u send as compensation for it lol

 

[GameRoom]

Hello @GameRoom

We hope to have this resolved soon, many casinos are based here and are, indeed, facing the same issue.

Best regards,
Team Videoslot.

what will happen to games still run on flash

Woah, must be alot of money being lost (or not lost rather) with so many casino-sites down.

in malta population is 493,559 they have 329,053 motor vehicles register,Over 330 gaming companies lol

 

[GameRoom]

Well on the bright side at least my balance will last longer than normal

you can play on betVictor casino lol

 

[deleted_user-20231116]

you can play on betVictor casino lol

Not all slots are on the same server... You can still use Yahoo if Google is down.

 

[DreamRJ]

13th December
Pragmatic Play
A journey for gold in the wilderness at sunset.

I cant work it out. I am edging my bets it is Wolf Gold, but it could also be Mustang Gold too. Any confirmation from anyone else please?

Also every day I have been doing it, I always get just 5 spins and it is always on a 10p slot. Such a waste of time even bothering doing this xmas promo for the pointless wheel spin anyway.

EDIT: Never-mind. Just saw someone say it is Wolfs Gold in the other VS battle of slots thread!

 

[ShadyFei]

13th December
Pragmatic Play
A journey for gold in the wilderness at sunset.

I cant work it out. I am edging my bets it is Wolf Gold, but it could also be Mustang Gold too. Any confirmation from anyone else please?

Also every day I have been doing it, I always get just 5 spins and it is always on a 10p slot. Such a waste of time even bothering doing this xmas promo for the pointless wheel spin anyway.

EDIT: Never-mind. Just saw someone say it is Wolfs Gold in the other VS battle of slots thread!

Thanks, I was wondering about this as well.

 

[GameRoom]

13th December
Pragmatic Play
A journey for gold in the wilderness at sunset.

I cant work it out. I am edging my bets it is Wolf Gold, but it could also be Mustang Gold too. Any confirmation from anyone else please?

Also every day I have been doing it, I always get just 5 spins and it is always on a 10p slot. Such a waste of time even bothering doing this xmas promo for the pointless wheel spin anyway.

EDIT: Never-mind. Just saw someone say it is Wolfs Gold in the other VS battle of slots thread!

I give up xmas promo they don't sound right

 

[SteveBr]

It is Wolf Gold @DreamRJ

I went to it with £4.75 in my account, thinking I’d have to deposit to make the 100 spins.

I doubled the £4.75 then got the FS

I then got two lots of the cash collector, each paying roughly the same:

I ended up playing more than the 100 spins to trigger the wheel and came out at £57


I got 5 free spins on Bonanza from the Christmas wheel, which won 16p. Ah well I thought, I’ll play down to £50 then come out. Of course, I forgot that the stake resets to 60p. No matter though, just a few spins in:

It only went and retriggered twice for 27 spins in all, but this being Bonanza, it didn’t even reach 100x

Not bad for an attempt at 100 spins with less than a fiver

As usual, withdrawal was done and processed in less than two minutes, thanks @Team.Videoslots!

Edit to add, it makes up for not being able to do the battles last night (for the first time ever) due to being at work until midnight

 

[Vollbild2501]

Hello @Vollbild2501

We will take a look at your case and see if we can do something to nudge it along

Best regards,
Team Videoslots.

Yesterday at 11:00 AM
Hello.....

As far as I understand, this issue has been checked and you have received a reply Tuesday explaining our findings.

Best regards,
Team Videoslots.

"...explaining our findings."

What findings???

Because you can't fix the error and you had to admit that I was right from the beginning(four weeks ago) when I wrote you, that fixing the problem, as the supporting team from Videoslots.com intended, will not be possible.
-----------------------------------
so... here's my next support for your support-team that has solved nothing in this way, and for sure... never came to any findings in the last four weeks:

some screenshots that should be enough to make it clear to you, and to all interested readers, that there are already a lot of problems in my account

Where is my fully updated and fixed archivement?
Where are my trophys...and where is my money?
The system took my cash winnings and nobody from you knows, where it is!?

maybe here...

...or just burned on last promoparty?

...some jokes deep in the dark of frustration

Now back to the topic, because I can't laugh about it anymore.
More than a month has passed and nothing has happened. Nothing at all! Except that my fingers constantly bleed from typing and my lack of understanding turns more and more into anger.

I am still waiting for the compensation? Where are the findings you´re talking about?

 

[GameRoom]

Yesterday at 11:00 AM
Hello Vollbold2501.

As far as I understand, this issue has been checked and you have received a reply Tuesday explaining our findings.

Best regards,
Team Videoslots.

"...explaining our findings."

What findings???

Because you can't fix the error and you had to admit that I was right from the beginning(four weeks ago) when I wrote you, that fixing the problem, as the supporting team from Videoslots.com intended, will not be possible.
-----------------------------------
so... here's my next support for your support-team that has solved nothing in this way, and for sure... never came to any findings in the last four weeks:

some screenshots that should be enough to make it clear to you, and to all interested readers, that there are already a lot of problems in my account

Old Attachment (Invalid)

Old Attachment (Invalid)

Old Attachment (Invalid)

Old Attachment (Invalid)

Old Attachment (Invalid)

Where is my fully updated and fixed archivement?
Where are my trophys...and where is my money?
The system took my cash winnings and nobody from you knows, where it is!?

maybe here...
Old Attachment (Invalid)
...or just burned on last promoparty?
Old Attachment (Invalid)
...some jokes deep in the dark of frustration

Now back to the topic, because I can't laugh about it anymore.
More than a month has passed and nothing has happened. Nothing at all! Except that my fingers constantly bleed from typing and my lack of understanding turns more and more into anger.

I am still waiting for the compensation? Where are the findings you´re talking about?

most of the trophies don't work on @Team.Videoslots

 

[Team.Videoslots]

Hello everyone.

@GameRoom If you are experiencing issues with any Trophies, please send an email to [email protected] and explain the problem we will review it.

@Vollbild2501 As far as we understand this, it has been reviewed by our Tech department and communicated by our Support what happened, but we will take a look at this for you

Best regards,
Team Videoslots.

 

[Kroffe]

It is Wolf Gold @DreamRJ

I went to it with £4.75 in my account, thinking I’d have to deposit to make the 100 spins.

I doubled the £4.75 then got the FS
View attachment 119685

I then got two lots of the cash collector, each paying roughly the same:

View attachment 119686
View attachment 119687
I ended up playing more than the 100 spins to trigger the wheel and came out at £57


I got 5 free spins on Bonanza from the Christmas wheel, which won 16p. Ah well I thought, I’ll play down to £50 then come out. Of course, I forgot that the stake resets to 60p. No matter though, just a few spins in:

View attachment 119689

It only went and retriggered twice for 27 spins in all, but this being Bonanza, it didn’t even reach 100x
View attachment 119690
View attachment 119691

Not bad for an attempt at 100 spins with less than a fiver

As usual, withdrawal was done and processed in less than two minutes, thanks @Team.Videoslots!

Edit to add, it makes up for not being able to do the battles last night (for the first time ever) due to being at work until midnight

Nice! =)

But i must say its pretty disgusting to not even get a 100x win out of a 27 spin bonanza-bonus.
Imagine a 27 spin dead or alive bonus.

 

[Vollbild2501]

Yesterday at 11:00 AM
Hello.....

As far as I understand, this issue has been checked and you have received a reply Tuesday explaining our findings.

Best regards,
Team Videoslots.

"...explaining our findings."

What findings???

Because you can't fix the error and you had to admit that I was right from the beginning(four weeks ago) when I wrote you, that fixing the problem, as the supporting team from Videoslots.com intended, will not be possible.
-----------------------------------
so... here's my next support for your support-team that has solved nothing in this way, and for sure... never came to any findings in the last four weeks:

some screenshots that should be enough to make it clear to you, and to all interested readers, that there are already a lot of problems in my account

Where is my fully updated and fixed archivement?
Where are my trophys...and where is my money?
The system took my cash winnings and nobody from you knows, where it is!?

maybe here...

...or just burned on last promoparty?

...some jokes deep in the dark of frustration

Now back to the topic, because I can't laugh about it anymore.
More than a month has passed and nothing has happened. Nothing at all! Except that my fingers constantly bleed from typing and my lack of understanding turns more and more into anger.

I am still waiting for the compensation? Where are the findings you´re talking about?

sorry...now i know the technic with inserts here...

 

[GameRoom]

Hello everyone.

@GameRoom If you are experiencing issues with any Trophies, please send an email to [email protected] and explain the problem we will review it.

@Vollbild2501 As far as we understand this, it has been reviewed by our Tech department and communicated by our Support what happened, but we will take a look at this for you

Best regards,
Team Videoslots.

lol you cant fix problem for Volblid2501 over a month and you want to fix my who? @Team.Videoslots If u send me £100 on my account I will wast my time and send you email Time is Money special before Xmas

 

[Vollbild2501]

Hello everyone.

@GameRoom If you are experiencing issues with any Trophies, please send an email to [email protected] and explain the problem we will review it.

@Vollbild2501 As far as we understand this, it has been reviewed by our Tech department and communicated by our Support what happened, but we will take a look at this for you

Best regards,
Team Videoslots.

I can't read this anymore, all I get is anger. What is going on with you, you are completely stupid. Immediately you are offline again. Over the weekend you hope that the customers will give up their concerns. Totally sucks! Fraud! Cheat!

 

[Jono777]

I know its Friday 13th but whats with all loony, ranting posts today and demands for free dosh

 

[Vollbild2501]

...any costa rica casino with guantanamo terms offers better customersupport than Videoslots.com, shame on you

 

[Team.Videoslots]

Hey guys,

While we understand your frustration, please understand we are trying to be of help here.

@GameRoom Without sending an email explaining the issue, it is impossible for us to review anything further, but if you send it we would be happy to take a look.

@Vollbild2501 Not sure what you mean about us being offline, we are available 7 days per week and we monitor the forums every day.

Best regards,
Team Videoslots.

 

[goatwack]

I know its Friday 13th but whats with all loony, ranting posts today and demands for free dosh

Labour voters consolidating and making one last stand in the VS thread

 

[colinsunderland]

I can't read this anymore, all I get is anger. What is going on with you, you are completely stupid. Immediately you are offline again. Over the weekend you hope that the customers will give up their concerns. Totally sucks! Fraud! Cheat!

I'm sure @Team.Videoslots are running around the office now trying even harder to sort your problem out after that rant . Seriously, if you want help from someone, don't insult them ffs.

 

[GameRoom]

I can't read this anymore, all I get is anger. What is going on with you, you are completely stupid. Immediately you are offline again. Over the weekend you hope that the customers will give up their concerns. Totally sucks! Fraud! Cheat!

don't bother with it m8 most of customer service staff get employed to chat with costumers they have no idea what is going on, they just past massages to their hight staff if anyone have problem

 

[dionysus]

I can't read this anymore, all I get is anger. What is going on with you, you are completely stupid. Immediately you are offline again. Over the weekend you hope that the customers will give up their concerns. Totally sucks! Fraud! Cheat!

Maybe dial is back a bit?
VS are about the most active reps in the forum. If you aren't able to reach them here there's live chat as well.
Sugar/vinegar and all that

 

[Vollbild2501]

I have the best example for my case Yesterday I complained at Tipico that I could not open the Christmas calendar on two days because there was a system error under the promotions in the casino area.

After a few hours I got this message from Tipico by email:

"Hello M.!

We have credited your account with a 10€ casino bonus as a gesture of goodwill.

Tipico Support"

 

[mariafbb]

I have the best example for my case Yesterday I complained at Tipico that I could not open the Christmas calendar on two days because there was a system error under the promotions in the casino area.

After a few hours I got this message from Tipico by email:

"Hello M.!

We have credited your account with a 10€ casino bonus as a gesture of goodwill.

Tipico Support"

and my panties were pink when I've put them in the washing machine
the washing machine was from year 2450 AD and so they come out red,cause we had hat burst in 450's

wtf dude ? read the forum, read some rules and stop making washing machines, you ruin my panties

 

[GameRoom]

I have the best example for my case Yesterday I complained at Tipico that I could not open the Christmas calendar on two days because there was a system error under the promotions in the casino area.

After a few hours I got this message from Tipico by email:

"Hello M.!

We have credited your account with a 10€ casino bonus as a gesture of goodwill.

Tipico Support"

yee I got also £15 from novibet casino and rizk @Team.Videoslots only like to take never give away, they made a good story about lower their RTP lol 330 register casinos on malta only VS have problem with tax and need to lower RTP they got fast big and now greedy next will be downhill

 

[mariafbb]

ok.
so did anybody , like ever won the jackpot chase ?
I know I am not around much but if any of our members won the 5th battle do share how you managed that
just courious
thankx

 

[Vollbild2501]

@Team.Videoslots This is the way to solve customer problems VS!

at Tipico I have deposited a maximum of one hundred euros in the last ten years. At Videoslots.com you can add two more zeros and then we still don't have the sum with which I am in minus with you

 

[mariafbb]

@Team.Videoslots This is the way to solve customer problems VS!

at Tipico I have deposited a maximum of one hundred euros in the last ten years. At Videoslots.com you can add two more zeros and then we still don't have the sum with which I am in minus with you

@Team.Videoslots This is the way to solve customer problems VS!

at Tipico I have deposited a maximum of one hundred euros in the last ten years. At Videoslots.com you can add two more zeros and then we still don't have the sum with which I am in minus with you

dude , washing machine? really ? same industry ?
magnificent.

 

[Vollbild2501]

Maybe dial is back a bit?
VS are about the most active reps in the forum. If you aren't able to reach them here there's live chat as well.
Sugar/vinegar and all that

the special support, the A-Team, Papa Schlumpf or whatever is responsible, is not available on weekends for problems and concerns of this kind...I've been in contact with VS for over a month now, or better said "full contact" (no Judo...its Bloodsport MuayThai uncut)

 

[dionysus]

the special support, the A-Team, Papa Schlumpf or whatever is responsible, is not available on weekends for problems and concerns of this kind...I've been in contact with VS for over a month now, or better said "full contact" (no Judo...its Bloodsport MuayThai uncut)

We all get frustrated with support from time to time - I'm no exception.
That doesn't excuse any of us for not engaging in polite discourse...'stupid' doesn't fit that metric.

You've at least 4 avenues of recourse >
pming the rep
contacting live chat
sending an email to support

if all else fails and you aren't getting an issue resolved there's a PAB

 

[GameRoom]

ok.
so did anybody , like ever won the jackpot chase ?
I know I am not around much but if any of our members won the 5th battle do share how you managed that
just courious
thankx

I am sure you hit DOA all wild bonus 3x than hit that jackpot is set up all-time u roll u get battel ticket, VS want us to go on battel start spending, on battel where vs make a big profit they not interesting on slots they only get % on battel big profit for vs, after that roll I withdraw and move to novibet casino, you never win anything good from it best I won £5 cash.novibet casino have even more games than vs they good support and rtp are way much better than vs

 

[miksaxxx]

the special support, the A-Team, Papa Schlumpf or whatever is responsible, is not available on weekends for problems and concerns of this kind...I've been in contact with VS for over a month now, or better said "full contact" (no Judo...its Bloodsport MuayThai uncut)

i thought that i was drunk ..
Need to drink more.