Do you mind me asking kernow, why did you play with Vernons at all?
I see you've been a member at CM for years, did you not do a search on their name and/or know they'd failed Baptism By Fire?
Well, I didn't notice. The problem is that it is not something that is brought to our attention by the forum software as a "casino warning" is. I am used to baptism by fire being a formality, with casinos ending up in the accredited section. When 888 failed, it was hard to miss due to the activity of the various threads about it.
The Vernon's issue seemed to be related to Notarised Documents, and we were mislead by the casino into believing that they use it rarely. It now seems they use it as a common tactic, and always insist on the more obscure and expensive route of full notarisation, whereas in many cases, it is simply about verifying that a copy of a document has not been photoshopped into existence, which is what a certified copy is - a solicitor makes a copy of the original and then attaches a seal to that copy certifying it as a true likeness of the original. If this is then sent by post to the casino, job done, no chance of tampering by the player.
Even WITH a notarised document, they are now delaying a players' withdrawal for additional security checks. If they don't trust the notary system, why use it. I doubt they would delay a shipping container for 14 days for "further security checks" because they doubted a UK issued notarised document presented in a UK port. Perhaps they are checking the Notary, and are going to ask the notary to send in notarised credentials before they will trust anything they have notarised.
Even without all the attention here, they are going to lose market share in the UK (probably to the other well known brands) when it becomes common knowledge that they constantly insist on notarised documents from regular players who have no problems with their credit files and ID credibility elsewhere.
In contrast, other well known brands don't even ask UK players for documents at all, everything is done through the credit agencies, including an electoral roll check.
UK citizens can take out 4 figure personal loans purely on the strength of their credit files and electoral roll registration, they don't get asked to send in their documents in most cases, let alone get them notarised.
I also find it odd that we have a small company (Vernons) taking over a huge one (Littlewoods), as in the world of football pools, Littlewoods was the "big one", Vernons well behind in second place, and Zetters where you bet and win "pennies" in third. Littlewoods were the ones offering £1 million jackpots, whereas Vernons were offering around £100,000, with Zetters around the £10,000 mark. This was due to how big their respective market shares were, and in times long before the internet where an agent collected the entries & money, or it was done by post.
