At least you got paid, but a 10% WD fee? Wouldn't play there even if it was the last online casino on earth..
10%!!!! Sheer rip off..
Unfortunately some of us played there before the 10% fee was introduced, and since it takes forever to actually withdraw (like many US facing casinos), the fee appeared between depositing and withdrawing.
At first the "fee" wasn't actually listed on the site at all. They just gave you 10% less money. So you paid 10% + an extra $25 that they used to list on the website.
I complained, they responded by email but never followed up, and like a week or two later this "10% fee" appears on the site.
Apparently what they told another poster (think in the other thread here), was that it was their processor, not them, that was taking this fee. Even if it's true, they're responsible for either taking care of those fees themselves or informing customers of exactly how much they will pay - and if their payment processor is charging them 10% for bitcoin transactions that's almost a straight up scam. Especially since they were, apparently, entirely oblivious that this money was being taken as a processor "fee".
So it's plausible to me that this is more incompetence than maliciousness, but it's not like they've gone out of their way to make it better (or eat a portion of the fee themselves - you know since they make money on people gambling there in the first place).
I apologize for the post as far as the payout is concerned because it was not delayed any more than normal. They asked me if I could remove the post but I don’t think there is an option to do so.
So Vegascrest is completely aware of these threads, and this is how they choose to interact with it rather than making a post? Cool.
Unfortunate that you've having trouble with bovada, that group was one of the few I've still played at occasionally.