unibet is refusing to pay me

[mrpokit99]

unibet is refusing to pay me 1000 i won,something about 4 numbers that popped up in my banking i have no idea where they came from,the help is the rudest ive ever encountered and they wont even tell me what their acusing me of,ive played for years and never had this problem,no bonus attached to this money cause i seldom take one,is there a host for that place,i think they put them there so they didnt have to pay me called it copius amount of money,i had it up to 2500 at one time lol theyd of fainted had i withdrawn that ,im just pissed that its so easy to rip us gamblers

 

[brianmon]

unibet is refusing to pay me 1000 i won,something about 4 numbers that popped up in my banking i have no idea where they came from,the help is the rudest ive ever encountered and they wont even tell me what their acusing me of,ive played for years and never had this problem,no bonus attached to this money cause i seldom take one,is there a host for that place,i think they put them there so they didnt have to pay me called it copius amount of money,i had it up to 2500 at one time lol theyd of fainted had i withdrawn that ,im just pissed that its so easy to rip us gamblers

I very much doubt a company as huge as Unibet would consider 2500 as a copious amount of money.

But they have a rep here https://www.casinomeister.com/forums/members/unibet-rep.html

 

[maxd]

Thread title changed to something more descriptive. Apologies for any inconvenience.

@ mrpokit99 : please ensure that you have you read and understood the PAB FAQ. The FAQ tells you the scope of our service, what you can expect from us and -- also very important -- what we expect from you. If you don't understand and/or cooperate with the PAB process then your PAB will very likely fail. So please ensure you have read the FAQ. FYI, you are already in violation of the FAQ guidelines in that you've posted here on the forums about your PAB issue 5 hours after submitting the PAB: see FAQ section 3.12 for details. Thank you for your cooperation.

 

[mrpokit99]

mrpokit99

Thread title changed to something more descriptive. Apologies for any inconvenience.

@ mrpokit99 : please ensure that you have you read and understood the PAB FAQ. The FAQ tells you the scope of our service, what you can expect from us and -- also very important -- what we expect from you. If you don't understand and/or cooperate with the PAB process then your PAB will very likely fail. So please ensure you have read the FAQ. FYI, you are already in violation of the FAQ guidelines in that you've posted here on the forums about your PAB issue 5 hours after submitting the PAB: see FAQ section 3.12 for details. Thank you for your cooperation.

no i had no idea what i can do or cant do in this situtation,i told you after at least a decade of playing slots alot i might add ,this has never happened to me,i always check casinomeister before playing at a site and hes never steered me wrong

 

[mrpokit99]

mrpokit99

I very much doubt a company as huge as Unibet would consider 2500 as a copious amount of money.

But they have a rep here https://www.casinomeister.com/forums/members/unibet-rep.html

i can put the transcript on here if you want to see where he called it copious,so maybe then i wont be a liar too besides whatever else im being labelled, but then that would ruin my pab. but i will eventually

 

[Tirilej]

i can put the transcript on here if you want to see where he called it copious,so maybe then i wont be a liar too besides whatever else im being labelled, but then that would ruin my pab. but i will eventually

I suggest you don't say another word at all in this thread or you'll lose every chance you have to get this cleared up. You are not allowed to post about it.
Please don't be stupid!

 

[Vibroverb]

Take it easy, you will need a bit of patience but the issue should be cleared up in a couple of days. There have been issues like this before and with the likes of Unibet, these bigger companies will put their mistakes right, it's just a matter of the issue reaching the right person.

Maybe the CS didn't help much, but the rep here should be able to find out what is the problem for you and let you know how to fix it, but that can take a day or two as people need some time to investigate, etc

Good luck!

 

[maxd]

no i had no idea what i can do or cant do in this situtation...

Reading the PAB FAQ as requested -- and as you'd said you had when you submitted your PAB -- is a great place to start. Ignorance of the PAB guidelines is no excuse.

 

[maxd]

FWIW the casino people report that the hold-up had been some KYC issues, since resolved.