Trustpilot Vs Casinomeister

[Ork]

Do trustpilot have issues with casinomeister???
I tried to post a review and have had it turned down as they have said their "compliance team" have judged it to be unauthentic... posted @11:15pm judged @11:16pm.

I've complained but i'm just wondering if anyone else has had the same?

 

[Steviedoo]

Maybe too many people have tried to post cuz Brian sent it out in a msg to all of us

 

[goatwack]

Mine's the last one up there and it was done 97 minutes ago. So........no idea why it would've been moderated

 

[gtpaul]

They have an issue alright.

They cant believe a site like casinomeister has such a high rating.

 

[goatwack]

Maybe they had a 'cool off' period between the OP's attempt and mine, they likely lifted any type of restriction, probably in no small part due to the surge in Casinomeister appraisals. Probably thought we're a bunch of shills....ironic given CM's been swatting them away since its inception!

 

[dionysus]

just registered and posted and shows fine on the board

 

[goatwack]

just registered and posted and shows fine on the board

I'm looking and I don't see it. You lie.

 

[dionysus]

I'm looking and I don't see it. You lie.

lol, it may only be visible to me if it's being given the once over - it only went up 4 minutes ago

 

[goatwack]

Ahh yes I see it now. It's like War and Peace + the extra bits

 

[dionysus]

I'm looking and I don't see it. You lie.

Hi Dionysus,


Your review of www.casinomeister.com has just been published. Thanks!

 

[dionysus]

Ahh yes I see it now. It's like War and Peace + the extra bits

lol, and that was me being restrained

 

[Ork]

sounds like it was just me then..... must have been too enthusiastic.

 

[The Dude]

Feeling humbled - thanks everyone, your input is truly appreciated. And like I mentioned in the mass PM - this is for all members of the forum, actually for anyone who cares to give a rating at Trust pilot.

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[Glassheart]

Posted mine just now think it's gone up fine.

 

[ReggieMac]

I just had my post refused also

As part of Trustpilot’s efforts to ensure that reviews always reflect genuine buying or service experiences, we use advanced, customized software to detect unusual review patterns.

Your review of www.casinomeister.com has been flagged by our software or our Compliance Team because we’ve been unable to verify the authenticity of it. That means we’ve removed your review from our platform. Note that it’s not deleted, but it’s no longer visible online and won’t count towards the rating of www.casinomeister.com.

If you believe that there has been a misunderstanding, you’re welcome to contact our Compliance Team by replying to this email. We’re always happy to help.

If you have any questions, please see the information available in our

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.

Best regards,

 

[The Dude]

Well that bites. We totally comply with their terms - so I don't get why they blocked your review.

 

[ReggieMac]

I have replied to them with a complaint asking for a fuller explanation of why they have done this, I will let you know if I get anything back from them!

 

[greylady]

I tried to post too and it's not been posted - maybe due to the sudden influx they think something is amiss - will try again later

 

[helenakp]

I posted mine,everything went fine

 

[Jono777]

Done it just now. Uploaded and posted problem free

 

[LHofsdal]

I posted my review too but I think it posted twice, because it says I have 2 reviews and only posted about CM there once.

 

[me_and_ed]

I would put little faith in TrustPilot, they are driven by the commerce they support, I bought some Rayban sunglasses from an online retailer with a very high TrustPilot rating, I could not find them anywhere else, I paid normal retail prices but questioned when they arrived, took them to my optician who is an authorized Luxxotica dealer (Rayban) and he confirmed they are fake, I posted my review on TrustPilot and it was blocked, the truth and proof was blocked, these guys are guilty of collusion, I would just let it go, eventually their credibility will be questioned (already the case, Google it).

 

[ReggieMac]

You are gonna love this reply I got from TrustPilot!

<snip> - due to poster's request

UN-FECKIN-BELIEVABLE!!! Can I have a copy of all of my purchases please?

 

[dionysus]

 

[dionysus]

You are gonna love this reply I got from TrustPilot!

i was going to pm you to edit your name out, but i see you caught it

 

[Harry_BKK]

Posted my review last night without issues.

 

[ReggieMac]

i was going to pm you to edit your name out, but i see you caught it

Yeah, nearly missed that! Must stay anonymous else they identify me and target my tin foil hat with the casino death ray!

 

[ReggieMac]

I wont let it go though, I will keep at them until my review gets published! Maybe it is too good a review? That is why they are trying to bury it? I will not be silenced!

 

[The Dude]

LOL - you could print out your user profile. It's a freaking website. How 1990s.

 

[dionysus]

LOL - you could print out your user profile. It's a freaking website. How 1990s.

*cough* 27 inch screen *cough*

 

[The Dude]

If your email address is current in your profile, I can send you an email which you can forward.

 

[ReggieMac]

If your email address is current in your profile, I can send you an email which you can forward.

Yes it is current so that would be very helpful if you could. It has now become a matter of principal to get this published!

 

[The Dude]

email sent

 

[dunover]

They will automatically verify any negative opinions in most cases, as I found out when I left a review of a hotel or something last year - I got the same message! I couldn't be arsed to jump through hoops so it was the first and last time I visited the s(h)ite. This in itself may help eliminate trolls and malicious persons but the end result is to leave a misrepresentative selection of ratings on there rendering the whole thing BS.

 

[ReggieMac]

I could, maybe, understand it if I had written a negative and outright derogative review that they may want to verify it but my review is quite the polar opposite, maybe it is too nice to be believable?

 

[ReggieMac]

Oh the joys! Having now received this from TrustPilot could ask a moderator to delete my previous post detailing my communication with them as I do not want to get Casinomeister into any potential trouble because I am too pig headed to let this matter go! You can also delete this also, only added initially so you could see what I am dealing with!

<snip>

 

[Dinahnana]

I posted mine several days ago. Personally I don't put much stock in sites like Trust Pilot that don't at least try to confirm the story of the posters. What you get is a biased review. Glad I could be part of increasing the rating which is well deserved in my opinion. Casinomeister is the top site in my opinion and has been since it's inception.

 

[Ork]

Good news .... Trustpilot lets you review Trustpilot !!!!
Heres a copy of mine.

 

[Ork]

A quick reply

 

[ReggieMac]

Woohoo!, I am finally a published writer, screw you TrustPilot!

Olga (Trustpilot)

Apr 12, 08:21 CEST

Thank you for your reply and for providing us with documentation showing your experience with www.casinomeister.com. This has allowed us to verify your experience in accordance with our

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.

We’ve now reinstated your review on Trustpilot. You can see it by logging into your Trustpilot profile.

If you have any questions, please visit our

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, or feel free to contact us by replying to this email.

Best regards,