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Tropica Casino Bonus

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Sep 28, 2010
Location
romania
Hi..
I never deposited at Tropica Casino..but I received today an email with promo deposit 25$ receive 2500$.. I know you need to wager alot, an your chances are close to zero..but I think for few crazy bets, long playtime and chance to withdraw 625$ it's worth..
I sent an email this morning with few docs for verification..I prefer to have my account verified before depositing..no answer yet...
Also I want to ask if anybody still play here? Ho much it's take a Skrill cashout..
I read on CM some positive and some negative reviews..but I want to ask what it's the situation now? Still pay?
 
Hi..
I never deposited at Tropica Casino..but I received today an email with promo deposit 25$ receive 2500$.. I know you need to wager alot, an your chances are close to zero..but I think for few crazy bets, long playtime and chance to withdraw 625$ it's worth..
I sent an email this morning with few docs for verification..I prefer to have my account verified before depositing..no answer yet...
Also I want to ask if anybody still play here? Ho much it's take a Skrill cashout..
I read on CM some positive and some negative reviews..but I want to ask what it's the situation now? Still pay?

Tropica is on the reservation here and has an active rep https://www.casinomeister.com/forums/members/ You could contact them, I am sure they will answer all your questions. Also kasino King promotes them so maybe he can help answer your questions.:)
 
IMHO Tropica are one of the best and most honest Rival casinos out there, with 2 very active and helpful reps on the forums.

I am currently still playing with that very same bonus at Tropica myself (10,000%). The WR is VERY high and it would basically take some sort of miracle to actually complete it and cash out - but it's fun trying! ;)

Note that while the bonus is in play, your game limits will be 50c per line maximum on slots, with some slots being considerably less than that.

KK
 
IMHO Tropica are one of the best and most honest Rival casinos out there, with 2 very active and helpful reps on the forums.

I am currently still playing with that very same bonus at Tropica myself (10,000%). The WR is VERY high and it would basically take some sort of miracle to actually complete it and cash out - but it's fun trying! ;)

Note that while the bonus is in play, your game limits will be 50c per line maximum on slots, with some slots being considerably less than that.

KK

As always I knew you would have all the answers. Maybe that is why you are KasinoKing:p
 
IMHO Tropica are one of the best and most honest Rival casinos out there, with 2 very active and helpful reps on the forums.

I am currently still playing with that very same bonus at Tropica myself (10,000%). The WR is VERY high and it would basically take some sort of miracle to actually complete it and cash out - but it's fun trying! ;)

Note that while the bonus is in play, your game limits will be 50c per line maximum on slots, with some slots being considerably less than that.

KK

Thanks for all info..I read anyway bonus terms..but it's worth few days of fun for 25$..;)
Just waiting verification and I will be ready to deposit..:)
 
TBH this thread has turned me off completely - https://www.casinomeister.com/forums/threads/tropica-casino-not-paying-£7k.55580/. There are some good reviews but it's kinda hard to just ignore that thread (at least for me).
Did you miss that the thread is marked "resolved" and not see post #313 by CM himself?
Casinomeister said:
The OP got what he wanted. He exploited this forum in order to get paid - and he did. And he continues to jerk people's chains by not coming right out and answer questions.

By the way, those email headers were not generated by Rival's internal mail server. This is coming from the previous owners and the current owners are dealing with this internally. The previous owners are adamant that what they did was right (not paying more than the initial 2k), but the new owners have come forth and paid this player the full amount.

The reason why the OP is not coming out and confirming he has been squared away is pretty obvious, he wanted to damage the casino's reputation by getting a mob riled up in this forum. Some of you need to wake up and smell the coffee.

KK
 
Did you miss that the thread is marked "resolved" and not see post #313 by CM himself?

KK

No I did not miss that otherwise I wouldn't have posted, since you asked that thread and some of the responses from the Rep has turned me off and that's regardless of the Op's motives. IMO just because the thread was resolved and the Op was paid that doesn't make what's in that thread any less relevant. You are entitled to your own opinion on casinos like Tropica and Win Palace etc. I've given mine :)
 
Hi there leonardo99,

Did not realise my Inbox was full (sorry about that). I will delete some stuff now and get back to you on any PMs. Please feel free to email our support staff also in case you don't get a quick reply here.

All the best,
Dieter

Thank you for the kind words of support guys.
 
Things do change for the good in a years time.
And the Rep here will help you all the way on all issues you may have with them.
Casinomeister closed that thread so this should tell you something.
16th May 2013
Casinomeister; said:
Since it seems as though this is really going nowhere but spiraling into some abyss of "wish I never said that", I'm closing this thread since there is really nothing much more to say. If the OP still believes he is owed anything, he can opt to PM me explaining the reasons in one paragraph or less. Otherwise, we done here. Thanks!
 
I like Tropica myself and have played for years (until the pull out of USA). Where Vegas Regal failed Tropica triumphed IMHO.
Maybe you missed the fact that Tropica opened up to the USA again in September 2013?
So you can still play there if you want to.

KK
 
I wouldn't trust them

I signed up with Tropica some months ago. Played with the free chips, but never made a deposit because of the ongoing threads about them. I played with the occasional freebie they sent me, and finally decided to trust them. The following is my message to the rep here:


Originally Posted by QueenBee
Hi there
I signed up with Tropica a while ago, and played with a No-deposit-bonus. I did not win, and did not make a deposit. I have since then regularly received offers for no-deposit boni, which I have played and lost.
Last week I logged in to look for a decent deposit bonus to try out your casino for real.

However, I found a no-deposit-bonus in my account, and decided to have a go. I won and played through the wagering with more than 1200$ in account, read all the rules, made my first deposit and then withdrew the max winnings from the bonus, 50$. All in accordance with the rules, as far as I am aware.
Shortly after I received this:

"Hi XXXX,
Your withdrawal has been cancelled for breach of terms.
Your deposit of 25 will be returned to you later today.
You registered with us 5 months ago and have only played free chips
since then, breaching terms each time.
As a result, we have deactivated your promotional offers until such time
that you have deposited and played.
We are generous with our offers as you know, however when it comes to
taking advantage of this, we will take necessary precaution to prevent
losses."

I understand that casinos have to protect themselves, but I do not see how taking free chips offered to me can be called abuse. And that is after making a deposit.
Now, I do not care about the 50$. But being called a bonus abuser really offends and worries me. I have active accounts with several casinos and regularly deposit at most.
So can you please tell me how I breached your terms, so I do not make this mistake again? Also, can you please tell me if you share that information with anybody to give me the chance to correct that impression?
My account name is XXXXX
Thank you for your time.

Regards, XXXXX

I did get an apology off the helpful rep here: 'Sorry, you are not a bonus abuser, you are a bonus hunter'. And no clarification as to how I breached the terms.

I know that it is their right to decline my business. And I did get my deposit back. But going through all that wagering just to have your account closed is just such a waste of time...
 
Just stay away from there Queenbee. They will never see you as anything else now so don't bother.
Did you read their rules? What did it say about using several free chips in a row?

If nothing is said about it then you should have your winnings too;)
 
Just stay away from there Queenbee. They will never see you as anything else now so don't bother.
Did you read their rules? What did it say about using several free chips in a row?

If nothing is said about it then you should have your winnings too;)

That case is closed for me. Yes there may be a rule about that, and yes I may have broken it. If that was the case, they could have just told me. I just assumed that I was eligible for whatever was given to me.
I am not posting this to get my account opened, let alone get any winnings, I just felt an obligation to answer the OP :)
 
IMHO Tropica are one of the best and most honest Rival casinos out there, with 2 very active and helpful reps on the forums.

I am currently still playing with that very same bonus at Tropica myself (10,000%). The WR is VERY high and it would basically take some sort of miracle to actually complete it and cash out - but it's fun trying! ;)

Note that while the bonus is in play, your game limits will be 50c per line maximum on slots, with some slots being considerably less than that.

KK

I found in the T&C:

•When playing with a deposit bonus, your wagers may not be more than 10% of the deposit amount so for example, if you deposit $100 and claim a bonus, you may not wager more than $10. In the case of claiming a no deposit bonus, your wager may not be more than 10% of the bonus amount.

That means with a 25 Euro deposit maximun bet is 2.50. Am I right here? That would be 75000 spins to clear the WR.
 
Nice to see that some of you still receive promotions on rival. Iam so fed up with their global bonus banning system. Few years ago i also played @ Tropica as they were new, I made deposits and also played alot of nd chips as they! send them to me on weekly basis, i never asked for it.

After I cashed out from them i was also banned from promotions, i mean the discussion about the rival bonus baning is old and already discussed in many threads, but its just a little uncool in my opinion. I know its the casinos right to not give me any promotions on rival, but the automated system is not fair imo. On sloto in the past they always! manually lifted the bonusban, and sloto was the casino i won cashed out the most. Some months ago i opened livechat on slotscapital and asked if theres any possibility to become eligible for promos again, i was eligible at slotocash but that is no longer rival.

The agent told me: Obviously you have no problem winning, so we give you no promos. She explained they have the promos for loosing people. But what is funny on that argument is the fact that it implements that they think i would be too smart and win, but forget that i only play slots on rival, so i assume i was just very lucky rather than i have no problem winning? I pressed spin and won, calling it luck suits better imo.

Anyway, years ago on tropica, they blocked me from promos and give you the feeling like you abuse their so generous nd bonuses (25$max cashout mostly lol) and kick you out. What they forget is that they send out these many freechips etc. if you use them and win a lousy 25$ youre advantage player and abuser. wtf..

Nice to see that Tropica is active here, i really do like the rival games and would love to give them a spin again, but for slots its nice to have a promo to enhance your playtime. if they would still offe rme bonuses which are mostly in their favour (high wr) they would earn money because i would take it sometimes just for the playtime on rival, but by not offering me any promos for bogus reasons they totally avoid the chance i would play with them again, as i dont like to be called or treated rude only for winning, not cool!


cheers
cox
 
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i two are bonus banned at Tropica and Slotscapital, still play at Tropica though but thats mainly because of there speedy withdrawals and the friendly active rep here :) would be nice to get some reload bonus once in a while though as i mostly play the Scary Rich games, and we all know they can eat your balance up quick :) my bets are even capped at 1 bux, dont know why that is, since i cant play with bonuses :)
 
Hi Viking,

You should be able to bet 2 bucks on Scary Rich. Can you please check and then PM me?

I will look into your bonus status as you are a regular at Tropica. Will PM you later.

Thank you,
Dieter
 
I found in the T&C:

•When playing with a deposit bonus, your wagers may not be more than 10% of the deposit amount so for example, if you deposit $100 and claim a bonus, you may not wager more than $10. In the case of claiming a no deposit bonus, your wager may not be more than 10% of the bonus amount.

That means with a 25 Euro deposit maximun bet is 2.50. Am I right here? That would be 75000 spins to clear the WR.
I didn't know about that term - thanks for the heads-up.
Very interesting question, because I deposited $50 and have been betting at up to $25/spin - which would mean I broke the terms.

I will ask the rep to clarify, as it would be pretty ridiculous to impose such a rule on a 10,000% bonus.

KK
 
Hi there,

Updates:

  • I (we) generally don't enforce that term. It is there to protect us if we need it, but we have only used it 4 times since I took over. KasinoKing - you have a long history with us and are welcome to play the promotion at bet sizes permitted by the software.
  • TheViking - Bets of $2 issue resolved and now also allowed 1 bonus per month
  • Coxwel - allowed 1 bonus per month
Regards,
Dieter
 
That case is closed for me. Yes there may be a rule about that, and yes I may have broken it. If that was the case, they could have just told me. I just assumed that I was eligible for whatever was given to me.
I am not posting this to get my account opened, let alone get any winnings, I just felt an obligation to answer the OP :)

To be honest, you should know if there is a such a rule by thoroughly reading the T&C's before playing there. They've already thought you to have read the T&C's as you ticked the box to say so when you signed up! Then you berate them saying 'they could have just told me'.....
It's not their fault 'you wasted all that time reaching WR' (referring to your post before the quoted one) but yours.

Logic decrees you can't continually play at any casino for free....:)
 
I didn't know about that term - thanks for the heads-up.
Very interesting question, because I deposited $50 and have been betting at up to $25/spin - which would mean I broke the terms.

I will ask the rep to clarify, as it would be pretty ridiculous to impose such a rule on a 10,000% bonus.

KK


Tsk....tsk....and YOU should know better....:D
 
Thank you Dieter for the quick reply.
I will test the 5000% bonus up to 25000 this week. I know it is nearly impossible to make the WR but it will be a lot of fun:).

I will play with 25500 Euros and I just have to wager 1912500. Unreachable but fun. But I reached all my WR with Netent casinos this year, so I will give it a try. Max. amount to cash out is 6250, seems to be fair with a 500 deposit.

And I can high roll the first time in my life not for just one hand:).
 
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Thank you Dieter for the quick reply.
I will test the 5000% bonus up to 25000 this week. I know it is nearly impossible to make the WR but it will be a lot of fun:).

I will play with 25500 Euros and I just have to wager 1912500. Unreachable but fun. But I reached all my WR with Netent casinos this year, so I will give it a try. Max. amount to cash out is 6250, seems to be fair with a 500 deposit.

And I can high roll the first time in my life not for just one hand:).
I have to be honest here and advise you not to go ahead with your plan.
The slot limits are pretty low for even the $5000 I started with - I definitely would not want to start with a higher balance.

The max bet is mostly $10 on 20 line slots, & $7.50 on 15 liners and only $2 on a few (e.g. Scary Rich, Fixer Upper, etc.)
On the 50-liners it is $25 (on the ones I tried, at least).

I don't think anyone would want to start playing with €25,500 and then find they can only bet €25 on 7 slots and €10 or less on all the others :eek:
FYI, the 50-liners are:
Astral Luck
Fast Lane
Gnome Sweet Home
Jolly Roger's Jackpot
Mystic Wolf
Scary Rich 3
Wild Carnival

KK
 
I have to be honest here and advise you not to go ahead with your plan.
The slot limits are pretty low for even the $5000 I started with - I definitely would not want to start with a higher balance.

The max bet is mostly $10 on 20 line slots, & $7.50 on 15 liners and only $2 on a few (e.g. Scary Rich, Fixer Upper, etc.)
On the 50-liners it is $25 (on the ones I tried, at least).

I don't think anyone would want to start playing with €25,500 and then find they can only bet €25 on 7 slots and €10 or less on all the others :eek:
FYI, the 50-liners are:
Astral Luck
Fast Lane
Gnome Sweet Home
Jolly Roger's Jackpot
Mystic Wolf
Scary Rich 3
Wild Carnival

KK

Hi KK

thank you for your advice.

I don`t want to play this bonus to win big, it`s like a goodbye to online casinos because I never play in the summer time.
I just want to see if I can make it through the WR. I am able to play BJ and that`s great, it counts 10%.

I won a lot in the last 6 month and 500 Euros don`t kill me. I just want to play with big bets for one time. And as I said I survived all NetEnt bonuses this year, maybe I`m able to survive this challenge too.

Cheers!
 
The spirit of the bonus

To be honest, you should know if there is a such a rule by thoroughly reading the T&C's before playing there. They've already thought you to have read the T&C's as you ticked the box to say so when you signed up! Then you berate them saying 'they could have just told me'.....
It's not their fault 'you wasted all that time reaching WR' (referring to your post before the quoted one) but yours.

Logic decrees you can't continually play at any casino for free....:)

You are right, I should. And I did. And still do not see anything about taking multiple free chips in a row. But still, they may have that rule. The T&C's do mention 'claiming multiple bonuses in a month'. I am pretty sure I didn't.
The other rule that I may have broken is 'When playing with a free chip or bonus, you are not permitted to wager more than 20% on 1 game, unless it is a game-specific chip'.
I realize that I may have broken this rule unintentionally on previous occasions, but this was a game specific chip.

But then this rule remains 'where bets are made with the primary intention of making substantial gains solely from the bonus money provided by the Casino (The casino expects players to play in the spirit in which the bonus is awarded)'

That is a tough one...

I played to get to know the games (which are new for me) and the casino. For any slots to be fun, there must be a chance of winning. To be able to win and cash out from a free chip is also a good sign from a casino, and an incentive to put some future deposits there. I don't expect to play for free, for what it's worth, I logged in that day to give it a shot with a first deposit, then took the no-deposit-try-this-game-bonus that popped up.

Was that against the spirit of the bonus? I dont know. But there is also no way I can make sure NOT to break that rule when playing with a bonus, deposit or no-deposit. Therefore I wouldn't recommend it. Not because they didnt pay me.
 
Hi Queenbee,

I was certain we had resolved this on 19 April when I sent you this email:

"Hi,

Thank you for your email.

The correct term for your type of behavior is bonus hunter, not bonus abuser. A bonus hunter is someone who only plays free chips and never deposits.

As before, to activate your bonuses, simply make a deposit and then ask us to activate it. If you wish to receive a bonus with your deposit, please don't spend any of the deposit amount and we will be able to claim an offer on your behalf.

*I apologise for the incorrect labeling as "abuser" and will speak with the team about this.

Happy Easter!
Dieter"


*I need to add that I checked all correspondence and could not find where you had been called a bonus abuser, however a formal apology was issued for any offence caused. My offer above remains. You are most welcome to use bonuses at our site once you have deposited).

I hope we can move forward from here and if you need anything or have any complaints, that you will contact me or the team at the support email address.

Thank you,
Dieter
 
Hi,

Please let me check the bet limits and post a reply tomorrow.

Regards,
Dieter

Hi guys,

Bet limits for our 5,000% and 10,000% offers are set at "Low", meaning bets are restricted.

I checked the offers to see take-ups vs. cash-outs and have to add that we average 72 cash-outs per month (2014) from these offers. So, even though it may seem impossible, players are doing it on a daily basis.

We will be doing new offers for next month and I will look at the bet settings to allow larger value bets to be placed.

Thanks all,
Dieter
 
Since I can't read terms for these bonuses I wonder if it clearly is written that betsize limits are heavily reduced?
 
You are right, I should. And I did. And still do not see anything about taking multiple free chips in a row. But still, they may have that rule. The T&C's do mention 'claiming multiple bonuses in a month'. I am pretty sure I didn't.
The other rule that I may have broken is 'When playing with a free chip or bonus, you are not permitted to wager more than 20% on 1 game, unless it is a game-specific chip'.
I realize that I may have broken this rule unintentionally on previous occasions, but this was a game specific chip.

But then this rule remains 'where bets are made with the primary intention of making substantial gains solely from the bonus money provided by the Casino (The casino expects players to play in the spirit in which the bonus is awarded)'

That is a tough one...

I played to get to know the games (which are new for me) and the casino. For any slots to be fun, there must be a chance of winning. To be able to win and cash out from a free chip is also a good sign from a casino, and an incentive to put some future deposits there. I don't expect to play for free, for what it's worth, I logged in that day to give it a shot with a first deposit, then took the no-deposit-try-this-game-bonus that popped up.

Was that against the spirit of the bonus? I dont know. But there is also no way I can make sure NOT to break that rule when playing with a bonus, deposit or no-deposit. Therefore I wouldn't recommend it. Not because they didnt pay me.

I'd say it was against the spirit of the bonus, as confirmed by the Tropica rep in his recent posts.

The rule I bolded above is pretty much anti-AP where NDB's are concerned, 'solely' being the operative word. So, if you took a free chip and played low-stakes slots for hours and managed the large WR it would be within the spirit as the outcome of you winning was quite unlikely, i.e. you were getting entertainment and not loading the odds by staking big and hitting a large win then reducing stakes to grind out WR.

I do think though that when Tropica make these offers they should have CLEAR bonus-specific terms i.e.

"For XXX promotion our normal terms are amended as follows, and these are the sole terms which apply to you and us while playing with this promotional bonus."


This means they could simply copy their usual bonus terms and amend the WR multiple and maximum stakes accordingly.
There would be no ambiguity nor need to cross-reference two different sets of terms as has been done in this thread.
 
Hi Queenbee,

I was certain we had resolved this on 19 April when I sent you this email:

"Hi,

Thank you for your email.

The correct term for your type of behavior is bonus hunter, not bonus abuser. A bonus hunter is someone who only plays free chips and never deposits.

As before, to activate your bonuses, simply make a deposit and then ask us to activate it. If you wish to receive a bonus with your deposit, please don't spend any of the deposit amount and we will be able to claim an offer on your behalf.

*I apologise for the incorrect labeling as "abuser" and will speak with the team about this.

Happy Easter!
Dieter"


*I need to add that I checked all correspondence and could not find where you had been called a bonus abuser, however a formal apology was issued for any offence caused. My offer above remains. You are most welcome to use bonuses at our site once you have deposited).

I hope we can move forward from here and if you need anything or have any complaints, that you will contact me or the team at the support email address.

Thank you,
Dieter

Hi Dieter
I did say above that you apologized and were helpful. I left it there and moved on. I only brought it up here because the OP asked for forum members advice.

I appreciate your offer to play with Tropica. However you never answered my questions as to which term I broke so I would be afraid to break it again unintentionally. :)
 
Since I can't read terms for these bonuses I wonder if it clearly is written that betsize limits are heavily reduced?
No, they are not.
I'm pretty sure (from conversations I've had with various Rival reps) that the individual casinos can not put "free text" terms into what you see in the cashier.
This is a great shame and hopefully something Rival will consider in the future, because otherwise I think their bonus system (i.e. displaying all the terms on the page where you claim the bonus) is one of the best on the net. I think the only other software that does this is RTG (?).

So if they want to put this info somewhere, I believe the only option is on the casino's website (which would be better than what they have now, i.e. nowhere!)

KK
 
No, they are not.
I'm pretty sure (from conversations I've had with various Rival reps) that the individual casinos can not put "free text" terms into what you see in the cashier.
This is a great shame and hopefully something Rival will consider in the future, because otherwise I think their bonus system (i.e. displaying all the terms on the page where you claim the bonus) is one of the best on the net. I think the only other software that does this is RTG (?).

So if they want to put this info somewhere, I believe the only option is on the casino's website (which would be better than what they have now, i.e. nowhere!)

KK

The one who writes the promotion knows this and the difference between 37.50$ and 7.50$ (as an example) is huge when it comes to beat that WR.

Yes, I think that they can explain it somewhere at least. The casino's website is of course not as good as in the cashier but better than nothing.

Dieter, is this something you can implement? :)
 
Hi,

We have asked several times for a free text field to be added that we can populate when creating a promotion, however it is not a priority at the moment as Rival rolls out mobile, new lobby, back-office tools etc.

It is something we can definitely add to the sites and will do. I know it's not perfect, but there is some text in the cashier that states bet limits may be different for certain game types. Here is a screenshot (bullet number 4 from the bottom):

5000% Terms.webp

Every promotion will have these terms displayed in the cashier below the Claim Button.

I will have our website terms updated before the weekend (will push for tomorrow : ).

Thanks everyone for the valuable feedback. We will be making the necessary changes to improve your experience.

All the best,
Dieter
 
Max. bet is between 20 and 50 Euros. No wonder you busted in a short time. Some of the slots are high variance.
Which slots did you play?
 
Max. bet is between 20 and 50 Euros. No wonder you busted in a short time. Some of the slots are high variance.
Which slots did you play?

Almost all from A to Z...I didn't played so much Rival slots before..so I played more slots..from new slots to oldest..
My bets was between 7.5$-20 $..on fast speed
Second try was better..I was up to ~7000$ once..but busted fast..I got I think max 2 or 3 decent wins ~100xbet..
 
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