Timely Payouts - your say

What do you consider a timely payment from a casino?

  • 1-24 Hours

    Votes: 66 61.7%
  • 25-48 Hours

    Votes: 31 29.0%
  • 49-72 Hours

    Votes: 9 8.4%
  • 73+ Hours

    Votes: 1 0.9%

  • Total voters
    107

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
Hi Gang

Considering that timely payouts are one of the requirements for CM accreditation, I would be interested to see what timeframe everyone would classify as 'timely'.

Im talking about the time it takes from when you hit 'withdraw' to when the casino releases the funds i.e. when a neteller cashout hits your account (instant) or when a bank wire is sent (not received) or a check is sent. Most casinos send an email when this happens so that will be the time it is released.

Happy Voting!
 

paulyt

Experienced Member
Joined
Sep 26, 2009
Location
Sydney
I voted for option 2 but I don't understand why all casinos can't be like 3dice. Instant to e-wallets and my last withdrawal to a credit card was also 'released' instantly.
 

mattsgame

Meister Member
webmeister
CAG
Joined
Sep 17, 2009
Location
Out Of Town
Hi Gang

Considering that timely payouts are one of the requirements for CM accreditation, I would be interested to see what timeframe everyone would classify as 'timely'.

Im talking about the time it takes from when you hit 'withdraw' to when the casino releases the funds i.e. when a neteller cashout hits your account (instant) or when a bank wire is sent (not received) or a check is sent. Most casinos send an email when this happens so that will be the time it is released.

Happy Voting!

I clicked 1-24 hours. Although i have not experienced a cash out yet as i've only been playing for a little over 4 weeks. I think that if a casino can take your money at the click of your fingers they should also be able to pay you with a click of the fingers.(this is based on e-wallets)this including verification. I don't see how some casino's take 5 days to verify u. the 2 main casino's i play at 32red and casino titan did it on the spot. Of course i could understand if it was to go back to a credit card or cheque that it takes a bit more resource and time.

my 2cents

cheers matt.
 

paulyt

Experienced Member
Joined
Sep 26, 2009
Location
Sydney
I should also mention 3dice paid me instantly without me having to send in docs. Slotocash was also pretty fast, about an hour after I asked them to 'flush' the funds.
 

KasinoKing

WebMeister & Slotaholic..
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Bexhill on sea, England
For a first withdrawal I think we all understand many casinos will require ID verification, so that one could take a bit longer.

But as to the general question of how long they should take (once you've been verified), it should never be more than 24hrs IMO. Many casinos do it instantly or within a few hours to web-wallets and debit cards - so why can't everyone do it?

KK
 

Deeplay

New World Order
webmeister
CAG
mm1
Joined
Aug 27, 2008
Location
The biG Eu
After giving correct documents ID etc then withdraws should be processed within 24 hours or less. 3Dice is instant to neteller - 32red same or next day Intertops usually next day or has been for me with the 3 withdraws I had from their to my eteller. This should be standard practice for all casinos. 3 4 or 5 days pending is bull and even worse if requested withdraw funds sit in your accout being reversable until they actually get sent. I never play a casino now where they either do not flush instantly on request - or take more than 24 (48 hours max) to process a withdraw. No need for it with quite a few decent outfits who pay quickly ad without problem.
 

eu_lowroller

Non-Gambler
Joined
Oct 25, 2009
Location
Austria
Many casinos do it instantly or within a few hours to web-wallets and debit cards - so why can't everyone do it?
That's really a very good question and i play also only in casinos, which can make my withdrawal within 24 hours and not more.

This is also the reason, why i'll never play on Paradise8 (Rival) because their first payout was very fast, but the 2nd one takes even 6 days and this is for me really totally unacceptable!

For Rival Casinos, Slotocash is the fastest one and they give me also great bonuses, because on Paradise 8 i have now only a 15% (JOKE) bonus with a 30x WR (deposit + bonus!!!!), but that's not all, because this rule is also ridiculous: "A maximum cashout of 30 times the bonus applies."

Since i'm a low roller, when i deposit $30, i'll get $34.50 and must turnover this 30 times and after that i can only cash out a maximum of $135 ???

Okay, let's go back to the topic please ;)
 

Balky

Senior Member
Joined
Aug 25, 2007
Location
Croatia
For a first withdrawal I think we all understand many casinos will require ID verification, so that one could take a bit longer.

But as to the general question of how long they should take (once you've been verified), it should never be more than 24hrs IMO. Many casinos do it instantly or within a few hours to web-wallets and debit cards - so why can't everyone do it?

KK
Well stated! But I think that throughout the past few months there is a general tendency among the casinos to speed up the payments. It seems to me that they are forced to act that way due to the huge amount of competitors on the gambling market. If most of the players continually keep depositing only into fast-paying casinos, then the slowpayers cant survive unless they change their ways.

Balky
 

Edward D. Wood

Dormant account
Joined
Oct 30, 2007
Location
europe
Well stated! But I think that throughout the past few months there is a general tendency among the casinos to speed up the payments. It seems to me that they are forced to act that way due to the huge amount of competitors on the gambling market. If most of the players continually keep depositing only into fast-paying casinos, then the slowpayers cant survive unless they change their ways.

Balky
My opinion...YES this shake those old walls. When casinos can get money within sceonds, then also the player. 3Dice and Bodog showed us that this is possible. Inet and others followed this - they saw the sign, and what this meant for future business.

I don`t know what chasflow the online casinos have, but this is money, and I think that this is a big load and it produces also "imputed interest" (sorry, I don`t know the exact english word for this)....so they profit from the player a second time..holding winnings back...for bla-bla reasons...BUT, this is a short view in my eyes. A fast payed player will tend more often to came back than the others.

My 2 cents.....
 

nisosbar

Ueber Meister
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Joined
Aug 28, 2009
Location
Right here
Timeliness is a big drawing card when selecting where to play, for me. 3Dice, Bodog and, for poker, Full Tilt, are the only instantaneous payout sites for me. As to other sites, I haven't cashed out from all of them, but it's typically a slower payout process. I don't totally buy the excuses why it needs to take 4 or 5 days, because often the excuse is credit card fraud, but I deposit via credit card only occasionally. In cases where I do not deposit via credit card, why can't they discriminate between funds sourced to credit cards and funds sourced from other means? They are able to discriminate between bonus and non-bonus players. Seems to me they have the resources to do so using other parameters.
 

buttkiss56

Newbie member
Joined
Feb 13, 2003
Location
canada
I click on 24-48 only because that would be alot faster than what i have been paid, the fastest for me was club world, put in sunday night was there monday morning, inbet is also fast. I like playtech and swiss, casino las vegas and the rest take too long-6 to 14 days, then it has to go though instadebit which takes up to 5 days, but i still play there. I played at casino bellini last night on a freebie of 25.00, playthough 40x's,, way too high as i told the support person that called me, well i did it, did manage to cash out 75.00, so i will see that in about 10 or more days. The support person said they are trying to speed up that and make lower wage requirements, I hope so as i did like these casinos and never had a problem cashing out.
 

rikkerbuddy

Dormant account
Joined
Jan 15, 2009
Location
canada
agree with Kasinoking

I think timely cash outs are very important and it would be a great thing if we could all see 1 to 24 hrs. But the big BUT is security I have seen many horror stories about funds getting stolen or fraud due to super fast pay outs. I think 24hr to 48hrs is the most realistic time frame. Just IMO
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
I picked 25-48 hours, but only to allow for a casino's payment department not working on Sundays.

I do consider payment on Monday acceptable for a weekend withdrawal, otherwise 24 hours.

But it is a consideration when it is the same software if a casino pays faster. Every time I withdraw there is some anxiety until I am actually paid. This slot spinning is supposed to be relaxation.

In addition to 3Dice, Inetbet, 32Red previously mentioned, Bet365 was very fast processing my one and only withdrawal.
 

RobWin

closed account
Joined
Apr 24, 2004
Location
A Vault!
My list of the most recent cashouts I've had over the past several weeks and also the past few months and my personal fastest paying casinos for me as a player are as follows:

3Dice (Pro) ~ Within 1 hour if not faster..:thumbsup:

INetBet (RTG) ~ Within 6 hours if not faster..:thumbsup:

Jackpot Capital (RTG) ~ Within 6 hours if not faster..:thumbsup:

Royal Vegas (MG) ~ Within 8 hours if not faster..:thumbsup:

Fortune Reel Casino (Rival) ~ Within 6 hours if not faster..:thumbsup: Latest payout was yesterday....yes, that was in fact on a Sunday!!

Ruby Royal (Rival) ~ Within 6 hours if not faster..:thumbsup:

DaVinci's Gold (Rival) ~ Within 6 hours if not faster..:thumbsup:

Pantasia Casino (Rival) ~ Within 8 hours if not faster..:thumbsup:

Lion Slots Casino (Rival) ~ Within 8 hours if not faster..:thumbsup:

Caribbean Gold Casino (Vegas Tech) ~ Within 48 hours :thumbsup:

* Disclaimer: These are the ones that I play on daily or at least a few times a week so I may or may not get VIP treatment at some regarding payout times, not sure though to tell you the truth. Payouts were to my favorite webwallet as well!
____
____
 

anniemac

Ueber Meister
PABnoaccred
MM
Joined
Jan 30, 2007
Location
Texas, USA
I picked 24 hr. max because that is how I get paid from the casinos I play at with the exception of Villento and Royal Joker, which as all know are MGs and pay with a 48 hr. holding time. Club World, Casino Titan and Slotocash all pay me with hrs. of withdrawal and that is why they get all my business.
 

DaveG39

Registered
Joined
Jul 20, 2009
Location
Glendale,CA,USA
Of course would all like instant payouts, but, as long as the casino keeps to it's own guidelines (usually 2-3 business days), I'm happy. Option 3.
 

Simmo!

Moderator
Staff member
Joined
May 29, 2004
Location
England
Many casinos do it instantly or within a few hours to web-wallets and debit cards - so why can't everyone do it?

KK
I think timely cash outs are very important and it would be a great thing if we could all see 1 to 24 hrs. But the big BUT is security I have seen many horror stories about funds getting stolen or fraud due to super fast pay outs. I think 24hr to 48hrs is the most realistic time frame. Just IMO
Rikkerbuddy has it pretty much nailed. Fraud is the main reason for casinos not sending quick payouts, although some will do it quickly with cashout limits imposed, and some will do it faster for ID'ed / loyal players. I was told that bonus abuse and money laundering are the main two issues they have to watch for. Playtech and RTG software is the worst for reverse times, but a few of the casinos override the defaults and unsurprisingly these are the ones we hear good things about regularly.

But once a player is proven and loyal, then quick payouts should be considered IMO. The only casinos that stay on my hard drive are those that pay within 24 hours and flush or have a short reverse time. All the others get binned after the initial session or three.

There seem to be two schools of thought: One is that it's good to pay quick because the player will be impressed and stick around plus it's good PR (see post above!) while the other is that the longer a player's money is reversible the more likely they are to play it back. The first is a long-term view, the second a short-term view, both are risky, but #1 gets my money :)

I can put up with up to 24hr cashouts as long as the reverse time is only a couple of hours or less.
 

yoshirules

Experienced Member
Joined
Mar 11, 2009
Location
holland
I picked the first option.
For me personally if I win I want to get paid as soon as possible.
Thats why I only choose casinos that pay within 24 hour. And I prefer quicker like all star slots, casino titan and sloto (inetbet)
 

DiamondGeezer

Dormant account
PABaccred
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PABnononaccred2
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May 13, 2007
Location
NOT Pennsylvania!!!
I have a simple critera. A payout is good and a non payout is not good.

I have never bought into this reversable/non reversable stuff. To ditch a casino for over 24hr payment is ridiculous IMO. If a casino is with a good regulator and has a good reputation I am not that fussed over the payment time. Different systems have different hoops to pass through. As long as it is not over 10 days then that is acceptable IMO.

A lot of players seem to treat it as a personal affront if a casino asks for documents. But you have to bear in mind that they have to do their due dilligence. It needen't be a cause for concern that a few days have passed.

As I see it is is far more important we are playing at the right places than worrying about the time of cashouts. It's easy for us to ignore the things these guys have to do.

Besides that isn't the anxiety part of the fun? :D
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
Very interesting stuff!

I would think the prevailing view a few years back would have been 48-72 so the impact of operators like 3Dice, Sloto and 32Red is pretty clear IMO.

In regards to first cashouts, an extra 24 hours is understandable....however once I send my docs in they should be reviewed and OK'ed within that extra time.

Regular/indentified players should be paid within 24 hours IMO, allowing a stretch to 48 for weekends (however if a casino will take bets all weekend then they should pay out as well but thats another story....). I know its not a 100% identical situation, but imagine going to a B&M on Saturday and being asked to pop back in Monday to cash in your chips etc.

In my experience, the only reason a casino wont pay you within 24/48 hours is that they dont WANT to. Credit card fraud excuse is a load of BS as you can dispute a transaction within 180 days with most cards and the operators dont actually get the funds until after that time in many cases. If you deposit via Neteller etc the operator has the funds instantly and you cant reverse it so there is even less of a reason for delay.

I had a chat with a rep last week encouraging them to reduce their payouts to a 24/48 period as I waited 6 days to be paid via Neteller (and ONLY after contacting the rep here) from a Rival casino (one that is awaiting accreditation incidentally). I wont reveal the content of the chat as it was via PM, however it is this experience that led me to post this poll and see what the general feeling was in regards to timely payouts and how this might be applied in regards to accredited casinos. IMO 5 business days doesnt cut the mustard and operators who insist on these timeframes shouldnt be put in the same class as 32Red and others of their ilk.

Keep the feedback coming folks!

P.S

As I see it is is far more important we are playing at the right places than worrying about the time of cashouts. It's easy for us to ignore the things these guys have to do.
Yes it is very important to play at the right places, but if your idea of a 'right place' means you dont care when you get paid as long as you do, then you would saying Crystal Palace and Virtual are the 'right places' to play...they will usually pay you when a bonus isnt involved, but you might be waiting 3 months....and that it part of the reason they are rogue. Im sure that isnt what you're saying, but based on your criteria then most of the rogues would be OK.

As far as ignoring what these guys have to do, consider this: Casino A pays within 2 hours, Casino B pays in 7 days.....now what can you say that Casino B has to do that Casino A doesnt? Is it that Casino A doesnt care about their own security or the viability of their business so they just send out money willy-nilly? Is it that Casino B has a historical experience of high amount of fraud and needs to make you wait for a week while they send a rep to your house to make sure its you (after taking 37 deposits and paying out 3 times to you already?). As I said, fair enough on the first cashout and the Know Your Customer, but ALL casinos have similar issues when it comes to fraud prevention and payouts. If Casino A can do it in 2 hours for a known customer, then so can Casino B. Why doesnt Casino B do it? Simple. They dont want to, either because their accounts department takes their time or they are hoping you reverse it all and lose it - and neither of those situations are acceptable IMO.

The whole point Im making is that if a casino really values your custom they will pay you within 48 hours, and this is being backed up by the poll results above.

I respect your opinion completely and if you can live with those delays then thats cool, its nothing personal.
 
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