Just to clarify, we did in fact have the choice of two RTPs on Esqueleto Explosivo and we chose to stick with the higher RTP as I mentioned.
With Birds on a Wire, despite our efforts, TK didn't give us the choice to keep the older version therefore we fully removed the game from our site.
At Unibet, we'd never lower the RTP of an existing game, we'd rather remove it from our site.
Unibet were given the option of taking either the new, lower RTP or stick with the current version.
We obviously chose to keep the version our players liked at the RTP they were used to
Just to clarify, we did in fact have the choice of two RTPs on Esqueleto Explosivo and we chose to stick with the higher RTP as I mentioned.
With Birds on a Wire, despite our efforts, TK didn't give us the choice to keep the older version therefore we fully removed the game from our site.
At Unibet, we'd never lower the RTP of an existing game, we'd rather remove it from our site.
hi Sam got a question about what happened too the slot called (chamara or similar name )with dice & bugs & stuff went hunting for it the other day could not find it
Hi, due to compliance reasons to do with the UK regulation laws we've had to remove this game in the UK unfortunately.
What exactly are these UKGC requirements that cause the seemingly random removal of individual games from UK players even though the operators and software providers are properly licenced?
The UKGC actually changed some of their rules this year which meant games had to meet new standards.
Mr Sam thank you for your responses in this thread, we all appreciate them. We also all appreciate your player friendly focus as a whole (as noted by your choice to remove BOAW).
Can I ask for some more details here? What are the new standards that have to be met? I guess I could find out by delving into the new UK regulations but I am just curious if it can be summed up in a line or two without having to do that.
I'll explain is as best as I understand - although I don't work in Legal or Compliance so bear with me
The UKGC said all games in the UK had to meet "level 3" testing requirements - and some suppliers told us they were not going to go through the process of being tested at this extra level and therefore we had to remove them from our site.
What is Level 3 testing I hear you ask? This is from this public document:
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• Level 3: Full testing of game operation integrated on platform. This involves
verifying the software implementation of the game artwork, maths and theoretical
RTP through testing of the game on the live environment (or development/staging
environment which is essentially the same as the live environment), verification of
game rules, actual RTP using simulation1 and emulation2 testing utilising the RNG
tested under Level 1, and where the digital signatures taken on the test platform
are the same as those taken on the live environment). This testing must be
conducted by an approved external third party test house.
So basically, most suppliers went through this extra process for the UK, but some didn't and we had to remove their games unfortunately.