Your sense of injustice is delusional, you cannot see the wood for the trees. Despite shallow acknowledgement in words, you clearly have no underlying sense of how disingenuously you are behaving.
Actually, you probably do. Which makes it even worse.
So far:
1. You say you are a PG, you used someone else's account (making them complicit in the deception because according to you you didn't open it) to gamble with to circumvent Gamstop blocks or exclusions whatever.
2. For a while you satiated your desire to gamble and were paid withdrawals even, probably got ahead at some point too hence the length of your activity.
3. The inevitable occurs, you get a few thousand in the hole overall eventually. This stings, you curse yourself for your reckless behaviour. Gambler's remorse 100% proof. But hang on....
4....if I now admit to them because I'm behind that I have dishonestly manipulated a third-party account in order to use their services, I have them over the barrel under so-and-so clause and can tell them they're in the wrong as well, hopefully getting my losses refunded! Gambling without the gamble!
5. Casino bins the account as you would expect. Loving sister apologizes for her willing part in assisting you, her PG brother, to gamble recklessly and end up 3k or so down.
6. Tale of woe appears on gambling forums, told to people who actually do gamble within the rules and don't get the chance for a losses refund when they lose.
7. Alas, not all swallow your 'casino's fault' narrative.
All I can say is that if IBAS or the UKGC did investigate your 'case' and rule in your favour (using provable facts, dates, IPs, times and activity rather than the version of things you drip feed here as more questions are asked!) then some of us would wonder if there's any point in operators servicing the UK market at all.
I don't wish you any ill and hope you sort your gambling issues, I really do. Especially this time of year. But I really cannot understand any fair-minded balanced person endorsing your behaviour. It's not right, you know it too.
I hear what you’re saying, and I’m not going to trade character judgments or motives back and forth — that doesn’t really help anyone, and it’s not what ADRs or regulators assess anyway.
What I will say is this: I’ve never claimed to be blameless, and I’ve never suggested my behaviour was “right”. I’ve acknowledged repeatedly that mistakes were made and that the situation shouldn’t have happened. That part isn’t in dispute.
Where we differ is that you’re framing this entirely as a moral narrative about remorse and intent, whereas the process I’m engaging with is a regulatory and procedural one. Those bodies don’t decide cases based on whether someone behaved impeccably or deserved sympathy — they look at facts, timelines, controls, and compliance.
The complaint is not “I lost money gambling, please refund me”. It is:
third-party deposits were accepted repeatedly,
no preventative action was taken,
the operator only acted once informed,
and those deposits were accepted contrary to their own rules and licence obligations.
Whether people on a forum personally approve of my behaviour is neither here nor there. UK gambling regulation is deliberately structured so that operator duties don’t disappear because a customer acted badly, otherwise those duties would be meaningless.
If an ADR or the regulator decides the operator complied fully and no redress is appropriate, then so be it — that’s how the system is meant to work. If they decide there was a failure of controls, that doesn’t “reward” bad behaviour; it enforces standards on licensed operators.
I appreciate the good wishes regarding gambling issues, and I mean that genuinely. But disagreeing with the argument doesn’t require assuming bad faith, delusion, or some hidden scheme. It’s a disagreement about where regulatory responsibility sits — nothing more, nothing less. On top of that I do respect your input and I hope you have a good one fella.
